Abstract
In organizational groups, expertise and information are often distributed among group members, thus making information sharing a necessity for group success. We examine the role of mood diversity on the discussion of disconfirming information and evaluation of decision alternatives in groups. In a laboratory experiment, using a hidden profile task, we manipulated mood diversity in 36 four-person, same-sex groups. Results indicated that mood diversity (vs. homogeneity) was positively related to groups’ focus on disconfirming information, which ultimately led to a more accurate evaluation of their decision alternatives. Results of the study expand our understanding of how mood composition of groups affects their discussion dynamics and decision evaluation.
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Notes
We also tested our hypotheses using our experimental conditions (coded as LMD-P = 1, LMD-N = 2, HMD = 3) as the independent variable and replicated our effects. These results are presented in footnotes 2 and 4.
We also tested our hypothesis using the experimental conditions as the independent variable (coded as LMD-P = 1, LMD-N = 2, HMD = 3). The results of one-way ANOVA revealed that the experimental conditions were a significant predictor of groups’ discussion of disconfirming information, F(2, 33) = 3.33, p = .048. Specifically, groups in the HMD condition shared higher levels of disconfirming information (M = .09, SD = .08) than those in the LMD-P condition ((M = .03, SD = .06), t(25) = 2.09, p = .047, d = .83) and LMD-N condition ((M = .04, SD = .05), t(24) = 1.94, p = .064, d = .77). LMD-P and LMD-N conditions did not significantly differ from each other in their sharing of disconfirming information (p = .88). Thus, Hypothesis 1 was supported.
We also conducted a regression analysis, entering groups’ evaluations of Candidates 2 and 3 in the first step, and the experimental conditions (0 = low mood diversity; 1 = high mood diversity) in the second step of the equation predicting groups’ evaluation of Candidate 1. The results indicated that mood diversity had a marginally significant effect on groups’ evaluation of Candidate 1 (β = .86, SE = .43, R2 change = .11, F(1,32) = 3.92, p = .056).
We also tested our hypothesis using the experimental conditions as the independent variable (coded as LMD-P = 1, LMD-N = 2, HMD = 3). The results of one-way ANOVA revealed that, controlling for the effects of groups’ ratings of Candidate 2 (p = .62) and Candidate 3 (p = .40), our experimental conditions had a marginally significant effect on groups’ evaluation of alternatives, F(2, 31) = 2.98, p = .065. Specifically, groups in the HMD condition rated Candidate 1 significantly higher (M = 4.24, SD = 1.48) than those in the LMD-P (M = 3.10, SD = .57), t(35) = 2.31, p = .029, d = .86) condition. Groups in the HMD (M = 4.24, SD = 1.48) and LMD-N (M = 3.78, SD = 1.30) conditions did not significantly differ in their evaluation of Candidate 1 (p = .44). A bootstrapped mediation analysis with 5,000 resamples (Preacher & Hayes 2008) revealed that, the effects of the experimental conditions on groups’ ratings of Candidate 1 was mediated by groups’ focus on disconfirming information (95% bias corrected CI [.01, .72]). These results provided support for Hypothesis 2.
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Appendix
Appendix
1.1 Information Distribution among Group Members
Candidate 1 | |||||
|---|---|---|---|---|---|
Valence | Information | HR | Marketing | Operations | Sales |
+* | Completed managerial leadership course offered by the company | x | x | x | x |
+** | CPA (Certified Public Accountant) qualification | x | x | x | x |
+ | Good at attention to detail | x | |||
+ | Good insight into organizational politics | x | |||
+ | Organized farewell tribute to the retiring CFO | x | |||
+ | Subordinates report that she is demanding, but fair | x | |||
+ | Extensive international travel and business consulting | x | |||
+ | Published extensively on how to improve internal audit practices | x | |||
+ | Mentors junior colleagues | x | |||
− | Does not remember to recognize the contributions of others once the project are complete | x | x | x | x |
Ø | Got good reviews for a part in a local play | x | |||
Candidate 2 | |||||
|---|---|---|---|---|---|
Valence | Information | HR | Marketing | Operations | Sales |
+ | An excellent public speaker | x | x | x | x |
+ | Worked in London for 2 years in the finance division of the European operation of Technology Solutions, which is PB Technologies' chief competition | x | x | x | x |
+ | Detail-oriented personality | x | x | x | x |
+ | Chaired the United Way Charity Drive for Technology Solutions, which is PB Technologies' chief competition | x | |||
+ | Two years ago, played a key role in stock issue for Technology Solutions, which is PB Technologies' chief competition | x | |||
+ | Staff say she/he is a master at understanding organizational politics | x | |||
+ | Was the volunteer CFO of a local homeless shelter for 2 years | x | |||
+ | Senior management in Technology Solutions (PB Technologies' chief competition) have expressed strong interest in keeping her at the company | x | |||
− | Some staff complain that she/he can be overbearing interpersonally | x | |||
− | Some staff complain that she/he can be moody | x | |||
− | Subordinates complain that they don’t like to work with her/him because she/he is overly demanding | x | |||
Candidate 3 | |||||
|---|---|---|---|---|---|
Valence | Information | HR | Marketing | Operations | Sales |
+ | Good at attention to detail | x | x | x | x |
+ | Has 18 years of experience in PB Technologies | x | x | x | x |
+ | Got good reviews as chair of company dispute resolution committee | x | |||
+ | Completed managerial leadership program sponsored by the company | x | |||
+ | CPA (Certified Public Accountant) qualification | x | |||
− | Has a habit of being late to meetings | x | |||
− | Staff members complain that she/he can be moody | x | |||
− | Not an inspiring speaker | x | |||
− | Has not followed-through on a couple of small projects | x | |||
Ø | Likes to play chess | x | x | x | x |
Ø | Placed first in a local photography contest | x | |||
1.2 Information Profile for the Candidates
HR | Marketing | Operations | Sales | |
|---|---|---|---|---|
Candidate 1 | 4 + 1 − | 4 + 1 − | 4 + 1 − | 3 + 1 − 1 Ø |
Candidate 2 | 4 + 1 − | 4 + 1 − | 5 + | 4 + 1 − |
Candidate 3 | 3 + 1 − 1 Ø | 3 + 1 − 1 Ø | 3 + 1 − 1 Ø | 2 + 1 − 2 Ø |
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Tuncel, E., Doucet, L. Mixed Feelings: Effects of Mood Diversity on Groups’ Discussion of Disconfirming Information and Evaluation of Alternatives. Group Decis Negot 32, 729–748 (2023). https://doi.org/10.1007/s10726-023-09823-3
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DOI: https://doi.org/10.1007/s10726-023-09823-3