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Collaboration ‘Engineerability’

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Abstract

Collaboration Engineering is an approach to create sustained collaboration support by designing collaborative work practices for high-value recurring tasks, and transferring those designs to practitioners to execute for themselves without ongoing support from collaboration professionals. A key assumption in this approach is that we can predictably design collaboration processes. In this paper we explore this assumption to understand whether collaboration can, in fact, be designed, and elaborate on the role of thinkLets in the engineering of collaborative work practices. ThinkLets are design patterns for collaborative interactions.

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Authors and Affiliations

  1. Faculty of Technology, Policy and Management, Department of Systems Engineering, Delft University of Technology, Jaffalaan 5, 2628 BX, Delft, The Netherlands

    Gwendolyn L. Kolfschoten, Gert-Jan de Vreede & Henk G. Sol

  2. Center for Collaboration Science, University of Nebraska at Omaha, 1110 South 67th street, Omaha, NE, 68182-0116, USA

    Gert-Jan de Vreede

  3. College of Business Administration, Center for Collaboration Science, University of Nebraska at Omaha, Roskens Hall Room 512B, Omaha, NE, 68182, USA

    Robert O. Briggs

  4. Department of Business Engineering, University of Groningen, Faculty of Management and Organizations, Landleven 5, 9747 AD, Groningen, The Netherlands

    Henk G. Sol

Authors
  1. Gwendolyn L. Kolfschoten
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  2. Gert-Jan de Vreede
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  3. Robert O. Briggs
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  4. Henk G. Sol
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Correspondence to Gwendolyn L. Kolfschoten.

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Kolfschoten, G.L., de Vreede, GJ., Briggs, R.O. et al. Collaboration ‘Engineerability’. Group Decis Negot 19, 301–321 (2010). https://doi.org/10.1007/s10726-010-9192-8

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