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Accessible maps and the current role of collective intelligence

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This paper has the objective of assessing how ICTs are being used to provide accessibility in urban mobility, with special interest to collective intelligence based approaches. A systematic literature review (SLR) was performed, using several different criteria to filter down the 500 + academic papers that were originally obtained from a search for “accessible maps” to the 43 papers that finally remained in the corpus of the SLR. Among the findings, it was noticed that (i) few studies explored the motivations of users to actively contribute to improving accessible maps, by providing information to feed such maps; (ii) studies restricted themselves to exploring three techniques: gaming, monetary reward and ranking; (iii) social networks are rarely used as a source of data for building and updating maps; and (iv) there is no discussion of any initiative that aims to support both, the needs of physically and visually impaired citizens, at the same time.

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Fig. 1
Fig. 2


  1. Web 2.0 is a term used to refer to a second generation of communities and services on the web, based on the idea of “web as platform” (O’Reilly 2005), after the web started being perceived as an interaction and participation environment by users and developers (Lewis 2006).

  2. A production model that uses the collective intelligence and collective knowledge of the crowd to solve problems, create content, solutions or develop new technologies (Wikipedia, n.d.).

  3. A design approach that tries to actively engage and involve all those ‘concerned’, being them employees, partners, consumers, citizens, among others, in the process design to help the designed product to meet the required needs and to be useful.





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Correspondence to Valmir Luiz Marques.

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See Table 3.

Table 3 List of papers included in the corpus of the SLR

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Marques, V.L., Graeml, A.R. Accessible maps and the current role of collective intelligence. GeoJournal 84, 611–622 (2019).

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