Abstract
Public hearing decisions from the Massachusetts Commission Against Discrimination (MCAD) offer public administrators, private employers, and researchers actionable information. This article analyzes the outcomes of these decisions over a 16-year period (2002–2018). Key findings are that private-sector employers were significantly more likely to lose at hearings than public-sector employers and that this gap appeared to result largely from differences in organizational size and gender-based claims. Smaller companies, in particular, lost at hearings significantly more than larger organizations in both sectors. Additional findings are that employers who participated in an interactive process were significantly more likely to prevail in reasonable accommodation disability cases and that appeals were rarely overturned by the MCAD’s Full Commission. Implications for administrators and human resource managers are discussed.
Similar content being viewed by others
References
About the MCAD (n.d.). Retrieved from http://www.mass.gov/mcad/about/
Annual Report (2016). Massachusetts Commission Against Discrimination. Retrieved from http://www.mass.gov/mcad/docs/annual-reports/2016-annual-report.pdf
Black, S. E., & Brainerd, E. (2004). Importing equality? The impact of globalization on gender discrimination. Industrial & Labor Relations Review, 57, 540–559.
Byron, R. A. (2010). Discrimination, complexity, and the public/private sector question. Work and Occupations, 37(4), 435–475.
Byron, R. A., & Roscigno, V. J. (2014). Relational power, legitimation, and pregnancy discrimination. Gender and Society, 28(3), 435–462.
Davis-Stober, C. P., & Dana, J. (2014). Comparing the accuracy of experimental estimates to guessing: A new perspective on replication and the "crisis of confidence" in psychology. Behavior Research Methods, 46(1), 1–14.
Fact sheet: Small business in Massachusetts. (n.d.) Massachusetts Association of Community Development Corporations. Retrieved from https://macdc.org/sites/default/files/documents/Small_Business_in_Massachusetts.pdf
Kaye, H. S., Jans, L. H., & Jones, E. C. (2011). Why don’t employers hire and retain workers with disabilities? Journal of Occupational Rehabilitation, 21(4), 526–536.
Kochan, T. A., Lautsch, B. A., & Bendersky, C. (2000). An evaluation of the Massachusetts Commission Against Discrimination Alternative Dispute Resolution Program. Harvard Negotiation Law Review, 233.
Leasher, M. K., & Miller, C. E. (2012). Discrimination across the sectors: A comparison of discrimination trends in private and public organizations. Public Personnel Management, 41(2), 281–326.
Long, J. E. (1975). Public-private sectoral differences in employment discrimination. Southern Economic Journal, 42(1), 89–96.
McInturff, K., & Tulloch, P. (2014). Narrowing the gap: The difference that public sector wages make. Canadian Centre for Policy Alternatives. Retrieved from https://www.policyalternatives.ca/sites/default/files/uploads/publications/National%20Office/2014/10/Narrowing_the_Gap.pdf
Mello, J. A. (1996). The strategic management of workplace diversity initiatives: Public sector implications. International Journal of Public Administration, 19, 425–447.
O’Hare, C.K. (2008, July 17). State closes Small World Learning Center. Danvers Herald. Retrieved from http://danvers.wickedlocal.com/x1542094738/State-closes-Small-World-Learning-Center
Oostendorp, R. H. (2009). Globalization and the gender wage gap. The World Bank Economic Review, 23(1), 141–161.
Phillips, J. M., & Gully, S. M. (2014). Human Resource Management. Mason: South-Western, Cengage Learning.
Rainey, H. G., Backoff, R. W., & Levine, C. H. (1976). Comparing public and private organizations. Public Administration Review, 36, 233–244.
Riccucci, N. M. (2007). The changing face of public employee unionism. Review of Public Personnel Administration, 27, 71–78.
Small Business Profile: Massachusetts. SBA: Office of Advocacy. (n.d.) Retrieved from https://www.sba.gov/sites/default/files/advocacy/MA_0.pdf
Stainback, K., Ratliff, T. N., & Roscigno, V. J. (2011). The context of workplace sex discrimination: Sex composition, workplace culture and relative power. Social Forces, 89(4), 1165–1188.
Statutes & Regulations. (n.d.). Retrieved from http://www.mass.gov/mcad/pubs-regs/statutes-regs/
Step by Step Guide to Starting a Business. (n.d.). Retrieved from http://www.mass.gov/hed/business/start-business/new-business-steps.html
Waters, B.J. (2016, June 7). Massachusetts Rehabilitation Commission hit with substantial disability discrimination award. The National Law Review. Retrieved from https://www.natlawreview.com/article/massachusetts-rehabilitation-commission-hit-substantial-disability-discrimination
Cases Cited
Abel v. Kiessling Transit, Inc. 30 MDLR 43 (2008).
Abrams v. Paddington’s Place. 26 MDLR 149 (2004).
Aldridge v. Thomas O’Connor Constructors, Inc. 27 MDLR 41 (2005).
Anido v. Illumina Media. 35 MDLR 83 (2013).
Charton v. Suso. 36 MDLR 1 (2013).
Cortes v. Massachusetts Department of Children & Families. 37 MDLR 94 (2015).
Croken v. Hagopian Hotels. 35 MDLR 155 (2013).
Diiorio v. Willowbend Country Club, Inc. 33 MDLR 166 (2011).
Flanagan v. City of Lawrence School Department. 32 MDLR 58 (2010).
Griffin v. Eastern Contractors and S&R Construction Co. 30 MDLR 113 (2008).
Haynes v. General Electric Company. 36 MDLR 79 (2014).
Massachusetts Bay Transportation Authority v. MCAD et al. 450 Mass. 327 (2008).
Mathis v. Phillips Chevrolet, Inc., 269 F.3d 771 (7th Cir. 2001).
Mills v. A.E. Sales, Inc. 35 MDLR 163 (2013).
Morse v. Massasoit Community College. 29 MDLR 134 (2007).
Murphy v. S&H Construction Inc. 36 MDLR 160 (2014).
Nagle v. Fairfield Financial Mortgage Group, Inc. 32 MDLR 179 (2010).
Nixon v. Tony’s Barber Shop. 37 MDLR 192 (2015).
Osorio v. Standhard Physical Therapy. (2018).
Richner v. Highland Pizza. 32 MDLR 164 (2010).
Roisten v. Massachusetts Bay Transportation Authority. 37 MDLR 197 (2015).
Ross v. MBTA. 24 MDLR 18 (2002).
Santos v. X-Treme Silkscreen & Design. 38 MDLR 192 (2016).
Savage v. Massachusetts Rehabilitation Commission. 38 MDLR 105 (2016).
Sawyer v. Wimpy’s Restaurant. 31 MDLR 27 (2009).
Schillace v. Enos Home Oxygen Therapy, Inc. 39 MDLR 59 (2017).
Stonehill College v. MCAD et al. 441 Mass. 549 (2004).
Strothers v. Commonwealth of Massachusetts Department of Corrections. 27 MDLR 155 (2005).
Sun v. University of Massachusetts Dartmouth. 36 MDLR 85 (2014).
Williams v. Karl Storz Endovision, Inc. 26 MDLR 156 (2004).
Hughes v. Cranberry Dental Associates. (2018).
Moore v. Small World Learning. (2010).
Author information
Authors and Affiliations
Ethics declarations
Ethical Approval
This article does not contain any studies with human participants performed by any of the authors.
Conflict of Interest
The author declares no conflicts of interest.
Additional information
Publisher’s Note
Springer Nature remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.
Rights and permissions
About this article
Cite this article
Carlozzi, M. A Review of MCAD Public Hearings: Suggestions for Practice. Employ Respons Rights J 31, 149–164 (2019). https://doi.org/10.1007/s10672-019-09336-9
Published:
Issue Date:
DOI: https://doi.org/10.1007/s10672-019-09336-9