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A Review of MCAD Public Hearings: Suggestions for Practice

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Public hearing decisions from the Massachusetts Commission Against Discrimination (MCAD) offer public administrators, private employers, and researchers actionable information. This article analyzes the outcomes of these decisions over a 16-year period (2002–2018). Key findings are that private-sector employers were significantly more likely to lose at hearings than public-sector employers and that this gap appeared to result largely from differences in organizational size and gender-based claims. Smaller companies, in particular, lost at hearings significantly more than larger organizations in both sectors. Additional findings are that employers who participated in an interactive process were significantly more likely to prevail in reasonable accommodation disability cases and that appeals were rarely overturned by the MCAD’s Full Commission. Implications for administrators and human resource managers are discussed.

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Cases Cited

  1. Abel v. Kiessling Transit, Inc. 30 MDLR 43 (2008).

  2. Abrams v. Paddington’s Place. 26 MDLR 149 (2004).

  3. Aldridge v. Thomas O’Connor Constructors, Inc. 27 MDLR 41 (2005).

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  5. Charton v. Suso. 36 MDLR 1 (2013).

  6. Cortes v. Massachusetts Department of Children & Families. 37 MDLR 94 (2015).

  7. Croken v. Hagopian Hotels. 35 MDLR 155 (2013).

  8. Diiorio v. Willowbend Country Club, Inc. 33 MDLR 166 (2011).

  9. Flanagan v. City of Lawrence School Department. 32 MDLR 58 (2010).

  10. Griffin v. Eastern Contractors and S&R Construction Co. 30 MDLR 113 (2008).

  11. Haynes v. General Electric Company. 36 MDLR 79 (2014).

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  14. Mills v. A.E. Sales, Inc. 35 MDLR 163 (2013).

  15. Morse v. Massasoit Community College. 29 MDLR 134 (2007).

  16. Murphy v. S&H Construction Inc. 36 MDLR 160 (2014).

  17. Nagle v. Fairfield Financial Mortgage Group, Inc. 32 MDLR 179 (2010).

  18. Nixon v. Tony’s Barber Shop. 37 MDLR 192 (2015).

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  20. Richner v. Highland Pizza. 32 MDLR 164 (2010).

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  25. Sawyer v. Wimpy’s Restaurant. 31 MDLR 27 (2009).

  26. Schillace v. Enos Home Oxygen Therapy, Inc. 39 MDLR 59 (2017).

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  29. Sun v. University of Massachusetts Dartmouth. 36 MDLR 85 (2014).

  30. Williams v. Karl Storz Endovision, Inc. 26 MDLR 156 (2004).

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Correspondence to Michael Carlozzi.

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Carlozzi, M. A Review of MCAD Public Hearings: Suggestions for Practice. Employ Respons Rights J 31, 149–164 (2019).

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  • Discrimination
  • Employment
  • Mcad
  • Human resources
  • Sexual harassment
  • Pregnancy