Abstract
In recent years we have seen a growing attention to the issue of background checks. Research on pre-employment inquires suggests that job candidates engage in extensive misrepresentation of academic and work credentials listed on resumes and job applications. An employer who fails to perform a thorough background check on a prospective employee may be vulnerable to the charges of negligent hiring or employment discrimination. Based on a review of the scientific and professional literature in human resource management, we defined expected management practices in background checking including the need to understand the job requirements, methods of background checks, the extensiveness of the background checks, the role of the application forms, and the use of interviews. Recent legal cases are also included to illustrate what practices are or are not defensible.
Similar content being viewed by others
Notes
Automatic Data Processing, Inc.
Although the court was presented with the evidences showing that the former employers would have revealed negative employment information (e.g., one of the aide’s patients (with no history of seizures) suffered a seizure under the aide’s sole care), the evidences were not required by the court.
References
ADP Screening and Selection Services. (2007). 2007 Hiring Index. Retrieved December 18, 2007, from http://www.adphire.com/hiringindex.
Andler, E. C., & Herbst, D. (2003). The complete reference checking handbook: the proven (and legal) way to prevent hiring mistakes (2nd ed.). New York, NY: American Management Association.
Anonymous. (2004a). Why you should update your background checks. HR Focus, 81, 11.
Anonymous. (2004b). How to do background checks properly. HR Focus, 81, 11.
Anonymous. (2006a). Background checks are increasingly required. HR Focus, 83, 1.
Anonymous. (2006b). How to avoid the repercussions of negligent hiring. HR Focus, 83, 4.
Anthony, W. P., Perrewe, P. L., & Kacmar, K. M. (1999). Human resource management: a strategic approach (3rd ed.). Fort Worth, TX: The Dryden Press.
Arsenault, S. J., Jessup, D. R., Haas, M. E., & Philbrick, J. H. (2002). The legal implications of workplace violence: negligent references, negligent hiring, and negligent supervision and retention. Journal of legal Studies in Business, 9, 31–63.
Atkinson, W. (2004). Third-party screening: Weeding out the bad apples. Hotel & Motel Management, 36–37.
Barada, P. W. (1996). Reference checking is more important than ever. HR Magazine, 41, 49–51.
Baron, S. A. (1993). Violence in the workplace: A prevention and management guide for business. Ventura, CA: Pathfinder Publishing of California.
Bennett, D. M. (2006)). Note and comment: Spencer v. Health Forth, Inc.: one step forward, two steps back for New Mexico tort jurisprudence. New Mexico Law Review, 36, 687–711.
Berta, D. (2005). Nadell: Background checks a smart step. Nation’s Restaurant News, 39, 18.
Betty Y. v. Al-Hellou, 98 Wn. App. 146; 988 P.2d 1031 (Wash. App. 1999).
Boles, M. (1997). FYI: Avoid fault for negligent hiring. Workforce, 15–18.
Bonczar, T. P., & Beck, A. J. (1997). Lifetime likelihood of going to state or federal prison. Bureau of justice statistics report, NCJ-160092. Washington, D.C: U.S. Department of Justice.
Bradley, D. B., & Moore, H. L. (2004). Preventing workplace violence from negligent hiring in healthcare. Journal of Nursing Administration, 34, 157–161.
Burke, M. E. (2005). 2004 Reference and background checking. Alexandria, VA: Society for Human Resource Management.
Camacho, R. A. (1993). How to avoid negligent hiring litigation. Whittier Law Review, 14, 787–807.
Carlsen v. Wackenhut Corp., 73 Wn. App. 247; 868 P.2d 882 (Wash App. 1994).
Cascio, W. F. (2003). Managing human resources: Productivity, quality of work life, and profits (6th ed.). Boston, MA: McGraw-Hill Irwin.
Catchpole, R. E. H., & Gretton, H. M. (2003). The predictive validity of risk assessment with violent young offenders: a 1-year examination of criminal outcome. Criminal Justice and Behavior, 30, 688–708.
Caudron, S. (2002). Who are you really hiring? Workforce, 81, 28–32.
Chumarin, I. G. (2003). Zakljuchitelnye etapy i procedury otbora personala [The final stages and procedures of personnel selection][Electronic version]. Каdry Predpriatia, 7.
Clay, J. M., & Stephens, E. C. (1995). Liability for negligent hiring: the importance of background checks. Cornell Hotel and Restaurant Administration Quarterly, 36, 74–81.
Connerley, M. L., Arvey, R. D., & Bernardin, H. J. (2001). Criminal background checks for prospective employees: current practices among municipal agencies. Public Personnel Management, 30, 173–183.
Cook, S. H. (1988). How to avoid liability for negligent hiring. Personnel, 33–36.
Cramer v. Housing Opportunities Commission of Montgomery County, 501 A.2d 35 (App. Md. 1985).
Crebs, P. T., & Rush, C. M. (1996). Employer’s liability for employee’s criminal or other wrongful act: the tort of negligent hiring. Federation of Insurance and Corporate Counsel Quarterly, 47, 11–40.
Davis, G. M. (2006). Criminal background checks for employment purposes. Alexandria, VA: Society for Human Resource Management.
DeCenzo, D. A., & Robbins, S. P. (2005). Fundamentals of human resource management (8th ed.). Hoboken, NJ: Wiley.
DeCotiis, T. (2006). Use reliable background checkers to fish criminals and liars out of your hiring pool. Nation’s Restaurant News, 40, 22.
Dessler, G. (2005). Human resource management (10th ed.). Upper Saddle River, NJ: Pearson Prentice Hall.
Dodge, K. A. (2006). Translational science in action: hostile attributional style and the development of aggressive behavior problems. Development and Psychopathology, 18, 791–814.
Dorris, M. J., & Kleiner, B. H. (2003). New developments concerning negligent hiring in public schools. Management Research News, 26(2–4), 155–160.
Dow, S. B. (2001). Holding the line? Liability of security firms for employee criminal acts: a commentary on Maria D. v. Westec Residential Security, Inc. Journal of Security Administration, 24, 1–13.
Edwards, R. M., & Kleiner, B. H. (2002). Conducting effective and legally safe background and reference checks. Managerial Law, 44, 136–150.
Elzey, L. (2002). Criminal background checks: A checklist of the pros and cons. Alexandria, VA: Society for Human Resource Management.
Estate of Douglas Presley, Jr. v. CCS of Conway, 2004 U.S. Dist. 9583. 03CV-117-H.
Evans v. Ohio State University, 680N.E.2d 161 (Ohio Ct. App.1996).
Extejt, M. M., & Bockanic, W. N. (1989). Issues surrounding the theories of negligent hiring and failure to fire. Business & Professional Ethics Journal, 8, 22–33.
Fair Credit Reporting Act, 15 USC §1681, www.ftc.gov/os/statutes/fcra.htm.
Fenton, J. W., Kelley, D. E., Ruud, W. N., & Bulloch, J. A. (1997). Employer legal liability for employee workplace violence. SAM Advanced Management Journal, 62, 44–47.
Fiesta, J. (1996). Corporate liability: security and violence, Part II. Nursing Management, 27, 11–12.
Fife, M. (2006). Predator in the primary: applying the tort of negligent hiring to volunteers in religious organizations. Brigham Young University Law Review, 2, 569–617.
Fisher, C. D., Schoenfeldt, L. F., & Shaw, J. B. (2006). Human resource management (6th ed.). Boston, MA: Houghton Mifflin.
Fossey, R., & Vincent, G. (2000). Should colleges conduct criminal background checks before hiring instructors? Journal of Personnel Evaluation in Education, 14, 193–197.
French, W. L. (2007). Human resources management (6th ed.). Boston, MA: Houghton Mifflin.
Furman, B. R. (1995). Solid screening procedures minimize workplace crime. Hotel & Motel Management, 210, 29–30.
Garvey, C. (2001). Outsourcing background checks. HR Magazine, 50, 95.
Gatewood, R. D., & Feild, H. S. (2001). Human resource selection (5th ed.). Fort Worth, TX: Harcourt College Publishers.
Geiger, B. (2006). The case for treating ex-offenders as a suspect class. California Law Review, 94, 1191–1242.
Genina, E., & Borodinov, S. (2008). Faked professor tricked seven universities. Komsomol’skaja Pravda.
Gerlach, E. A. (2006). The background check balancing act: protecting applicants with criminal convictions while encouraging criminal background checks in hiring. University of Pennsylvania Journal of Labor and Employment Law, 8, 981–999.
Gold, L. E. (2004). No background check for guard becomes key in lawsuit. SDM, 34, 35.
Gomez-Mejia, L. R., Balkin, D. B., & Cardy, R. L. (2007). Managing human resources (5th ed.). Upper Saddle River, NJ: Pearson Prentice Hall.
Grafer v. New York City Civil Service Commission. 581 N.Y.S.2d 337 (App. Div. 1992).
Green, R. M., & Reibstein, R. J. (1988). Negligent hiring, fraud, defamation, and other emerging areas of employer liability. Washington, DC: The Bureau of National Affairs, Inc.
Greengard, S. (1995). Avoid negligent hiring: are you well armed to screen applicants. Personnel Journal, 74, 84–94.
Gregory, D. L. (1988). Reducing the risk of negligence in hiring. Employee Relations Law Journal, 14, 31–40.
Hall, J. R. (2004). The importance of conducting employee background checks. Air Conditioning, Heating & Refrigeration News, 221, 19.
Hall, J. R. (2005). Contractor consultants discuss hiring ex-convicts. Air Conditioning, Heating & Refrigeration News, 224, 19–20.
Harris, M. (1997). Human resource management. Fort Worth, TX: The Dryden Press.
Hebert v. Aulerich, 59876-7-I. (Wash. App. 2008).
Heneman, H. G., & Judge, T. A. (2006). Staffing organizations (5th ed.). Middleton, WI: Mendota House.
Hibler, N. S., & Kurke, M. I. (1995). Ensuring personal reliability through selection and training. In M. I. Kurke & E. M. Scrivner (Eds.), Police psychology into the 21st century, pp. 57–91. Hillsdale, NJ: Lawrence Erlbaum Associates.
Holzer, H. J., & Stoll, M. A. (2006). Perceived criminality, criminal background checks, and the racial hiring practices of employers. Journal of Law and Economics, 49, 451–480.
HR Policy Association. (2003). Reauthorization of the fair credit reporting act. Washington, DC: LPA.
Huffcutt, A. I., & Youngcourt, S. S. (2007). Employment interviews. In D. L. Whetzel & G. R. Wheaton (Eds.), Applied measurement: Industrial psychology in human resource management, pp. 181–199. Mahwah, NJ: Lawrence Erlbaum.
InfoLink Screening Services. (2007). 2006 Background Screening Hit Ratio Report. Retrieved December 18, 2007, from http://www.infolinkscreening.com/ InfoLink/ Downloads/ 2006 Background ScreeningHitRatioReport.pdf.
Interim Healthcare of Fort Wayne, Inc. v. Moyer, 746 N.E.2d 429 (Ind. App. 2001).
Jacob, I. G. (2004). Defusing the explosive worker. Occupational Health & Safety, 73, 56–60.
Jockin, V., Arvey, R. D., & McGue, M. (2001). Perceived victimization moderates self-reports of workplace aggression and conflict. Journal of Applied Psychology, 86, 1262–1269.
Johnson, N. P. (1994). On guard against liability: security guards protect assets but also pose special risks for companies and insurers. Business Insurance, 3.
Johnson, P. R., & Indvik, J. (1994). Workplace violence: an issue of the nineties. Public Personnel Management, 23, 515–523.
Kerr, K. (2006). With new technology, background screening is the reliable way to hire the best workers. Nation’s Restaurant News, 40, 26.
Khirallah, D. R. (2002). Does your new employee have a shady past? Information week, 887, 88.
Kiraly, M. (2002). Residential child care staff selection: choose with care. Child & Youth Services, 23, 1–155.
Kondrasuk, J. N., Moore, H. L., & Wang, H. (2001). Negligent hiring: the emerging contributor to workplace violence in the public sector. Public Personnel Management, 30, 185–195.
Lashier, R. (2006). Background screening can diminish hiring mistakes. SDM, 36, 93–94.
Le, M. N., & Kleiner, B. H. (2000). Understanding and preventing negligent hiring. Management Research News, 23, 53–55.
Le, M., Nguyen, T. B., & Kleiner, B. H. (2003). Don’t be sued for negligent hiring. Nonprofit World, 21, 14–15.
Lear, M. C. (1997). Just perfect for pedophiles? Charitable organizations that work with children and their duty to screen volunteers. Texas Law Review, 76, 143–182.
Lee, S. (2007). Revelations of false credentials shake South Korea. The New York Times.
Liegl, P. (2001). Background checks are a must when hiring. Air Conditioning, Heating & Refrigeration News, 212, 76–77.
Little, B. L., & Sipes, D. (2000). Betwixt and between: the dilemma of employee references. Employee Responsibilities and Rights Journal, 12, 1–7.
Lynch, J. G., & Versen, G. R. (2003). Social work supervisor liability: risk factors and strategies for risk reduction. Administration in Social Work, 27, 57–72.
Martanegara, V., & Kleiner, B. H. (2003). Effective employment screening in the American health care industry. Management Research News, 26(12), 59.
Matejkovic, J. E., & Matejkovic, M. E. (2006). Whom to hire: rampant misrepresentations of credentials mandate the prudent employer make informed hiring decisions. Creighton Law Review, 39, 827–847.
Maxwell, J. H. (2000). Of resumes and rap sheets. Inc., 22, 27.
McCarter, K. M. (1995). Kids and research: risky business? Marketing Research, 7, 38–39.
Mondy, R. W., & Noe, R. M. (2005). Human resource management. Upper Saddle River, NJ: Pearson Prentice Hall.
Morris v. JTM Materials, Inc.,78 S. W.3d 28 (Tex. App 2002).
Nabhan, D. M. (1998). Avoiding the “negligent hiring” trap. Nursing Homes, 47, 36–37.
NMSA 1978, § 29-7-8(A)(4) (repealed 1993).
O’Neal, S. N. (2005). The pathological and demographic predictors of recidivism in juvenile offenders. Dissertation Abstracts International, 66(6-B), 3394.
Ongerth, S. E. (2005). The ramifications of Megan’s law for employers. Employee Relations Law Journal, 31, 17–29.
Oswald, M. (2004). Private employers or private investigators? A comment on negligently hiring applicants with criminal records in Ohio. University of Cincinnati Law Review, 72, 1771–1810.
Papi, V. (1994). Hiring a security firm. Journal of Property Management, 59, 61–62.
Parker, J. S., Morton, T. L., Lingefelt, M. E., & Johnson, K. S. (2005). Predictors of serious and violent offending by adjudicated male adolescents. North American Journal of Psychology, 7, 407–417.
Perline, I. H., & Goldschmidt, J. (2004). The psychology and law of workplace violence. Springfield, IL: Charles C. Thomas Publisher Ltd.
Ponticas v. K.M.S. Investments. 331 N.W.2d 907(Minn. 1983).
Ryan, A. M., & Lasek, M. (1991). Negligent hiring and defamation: areas of liability related to pre-employment inquiries. Personnel Psychology, 44, 293–319.
Sack, S. M. (1993). Fifteen steps to protecting against the risk of negligent hiring claims. Employment Relations Today, 20, 313–320.
Schmitt, M. J. (1980)). Torts: master and servant: negligent hiring: employer owes a duty to the general public to use reasonable care in hiring and retaining employees. Evans v. Morsell, 284 Md. 160, 395 A.2d 480. Baltimore Law Review, 9, 435–452.
Service, J. G. (1988). Negligent hiring: a liability trap. Security Management, 32, 65–69.
Shattuck, C. A. (1989). The tort of negligent hiring and the use of selection devices: the employee’s right of privacy and the employer’s need to know. Industrial Relations Law Journal, 11(1), 2–17.
Shumaker, T. A. (2003). Employee privacy versus employer rights. Nursing Homes Long Term Care Management, 52, 60–63.
Smith, W. C. (1999). Victims of omission. ABA Journal, 85, 32–33.
Smith, S. J. (2002). Workplace violence. Professional Safety, 47, 34–43.
Spoden, M. C., & Rosen, A. M. (1998). Background checks and negligent hiring: a health care industry hazard. For The Defense, 40, 26–28.
Sullivan, D. (1998). Employee violence, negligent hiring, and criminal records checks: New York’s need to reevaluate its priorities to promote public safety. St. John’s Law Review, 72, 581–605.
Susser, P. A., & Jett, D. H. (1987). Negligent hiring: what you don’t know can hurt you. Employment Relations Today, 14, 279–286.
Svendson, D. (1999). Investigating background needs more than routine attention. Security Magazine, 57.
Tiangco, E. O., & Kleiner, B. H. (1999). New developments concerning negligent hiring. Journal of Workplace Learning, 11, 16–21.
Towle, R. L. (2002). Audit checklist of research, search, recruitment, and selection alternatives. Alexandria, VA: Society for Human Resource Management.
Uniform Guidelines on Employee Selection Procedures, 29 C.F.R. Part 1607 et seq. 43 Federal Register (August 25, 1978).
Usry, M. L., & Mosier, G. C. (1991). Negligent hiring: headaches for the small businessperson. Journal of Small Business Management, 29, 72–76.
Walsh, D. J. (2007). Employment law for human resource practice. Mason, OH: Thomson Higher Education.
Walter, R. J. (1994). Minimizing post-hiring liability. Journal of Property Management, 59, 32–34.
Wang, J., & Kleiner, B. H. (2000). Effective employment screening practices. Management Research News, 23(5/6), 73–81.
Welsh Manufacturing v. Pinkerton’s Inc. 474 A. 2d 436 (R. I. 1984).
Wilson, K. C. (2001). The successful recruiting assignment. Alexandria, VA: Society for Human Resource Management.
Woska, W. J. (1991). Negligent employment practices. Labor Law Journal, 41, 603–610.
Zahl, M. (2000). Negligent hiring rules can impact employers. Fleet Equipment, 26, 43.
Zhao, J., & Kleiner, B. H. (2003). New developments concerning negligent hiring in municipal governments. Management Research News, 26(2–4), 27.
Zugelder, M. T., Champagne, P., & Maurer, S. D. (2000). Balancing civil rights with safety at work: workplace violence and the ADA. Employee Responsibilities and Rights Journal, 12, 93–104.
Author information
Authors and Affiliations
Corresponding author
Rights and permissions
About this article
Cite this article
Levashina, J., Campion, M.A. Expected Practices in Background Checking: Review of the Human Resource Management Literature. Employ Respons Rights J 21, 231–249 (2009). https://doi.org/10.1007/s10672-009-9111-9
Published:
Issue Date:
DOI: https://doi.org/10.1007/s10672-009-9111-9