Skip to main content

Advertisement

SpringerLink
Log in

Stakeholder requirements for building energy efficiency in mass housing delivery: the House of Quality approach

  • Published:
Environment, Development and Sustainability Aims and scope Submit manuscript

Abstract

Threats of climate change and future energy price uncertainty have led to a global debate on energy efficiency, particularly the energy efficiency of housing projects. This serious global problem calls for improvement in energy efficiency from all sectors, especially the building sector which is considered a major energy consumer. Adoption of energy efficiency design practices in the housing sector has been perceived to have a significant potential to contribute greatly to the sustainable building process. Additionally, most studies indicate that the understanding and integration of stakeholder requirements has an enormous potential towards increasing the sustainability perspectives that relate to social, environmental, economic and technical issues of buildings. However, there is enough evidence from several studies suggesting a lack of common perspective on stakeholder requirements towards building energy efficiency (BEE) in housing development. Hence it is argued that stakeholders’ alignment for energy efficiency improvement is crucial and a fundamental challenge that needs to be addressed if the goal of energy use reduction in buildings is to be achieved. The aim of this paper is to identify the important building energy requirements among stakeholders of mass housing projects and their impact on technical characteristics of mass housing projects. Through a survey of building industry stakeholders and using the House of Quality model for analysis of the data obtained, the study identified five (5) most rated BEE stakeholders’ requirements in respect of housing development. The study gives a new insight into the considerations of building stakeholders regarding energy efficiency. This insight is useful towards achieving sustainable building solutions that meet the sustainability features of housing development in Ghana and other countries with similar energy and housing challenges.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Log in via an institution

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Institutional subscriptions

Fig. 1

Similar content being viewed by others

References

  • Ahadzie, K. D. (2007). A model for predicting the performance of project managers in mass house building projects in Ghana. Ph.D. Thesis Submitted to the University of Wolverhampton, UK.

  • Ahmed, S. M., & Kangari, R. (1996). Quality Function Deployment in Building Construction. Proceedings of the 8th symposium on Quality Function Deployment, GOAL/QPC. (pp. 209–220). Novi, Michigan.

  • Albino, V., & Berardi, U. (2012). Green buildings and organizational changes in Italian case studies. Business Strategy and the Environment, 21(6), 387–400.

    Article  Google Scholar 

  • Andrews, C. J., & Krogmann, U. (2009). Explaining the adoption of energy-efficient technologies in U.S commercial buildings. Energy and Buildings, 41, 287–294.

    Article  Google Scholar 

  • Anumba, C. J., Ugwu, O. O., & Ren, Z. (2005). Agents and multi-agent systems in construction. London: Taylor & Francis Ltd.

    Google Scholar 

  • Arko, C. (2013). Energy conservation, key to sustainable power use in Ghana. [Online]. http://www.ghananewsagency.org/features/energy-conservation-key-toEnergy. Conservation, key to sustainable power use in Ghana. Accessed Dec 11, 2016.

  • Beerepoot, M., & Beerepoot, N. (2007). Government regulation as an impetus for innovation: Evidence from energy performance regulation in the Dutch residential building sector. Energy Policy, 35(10), 4812–4825.

    Article  Google Scholar 

  • Berardi, U. (2013). Clarifying the new interpretations of the concept of sustainable building. Sustainable Cities and Society, 8(1), 72–78.

    Article  Google Scholar 

  • Bernstein, H. M., & Russo, M. A. (2009). Green building retrofit and renovation: Rapidly expanding market opportunities through existing buildings. McGraw Hill Construction: Smart Market Report.

    Google Scholar 

  • Bicknell, B. A., & Bicknell, K. D. (1995). The road to repeatable success—Using QFD to implement change. Boca Raton, Florida: CRC Press.

    Google Scholar 

  • Boecker, J., Horst, S., Keiter, A. L., Sheffer, M., Toeys, B., & Reed, B. G. (2009). The integrative design guide to building green—Redefining the practice of sustainability. Hoboken, New Jersey: Wiley.

    Google Scholar 

  • Bordass, B., & Leaman, A. (2005). Making feedback and post-occupancy evaluation routine 1: A portfolio of feedback techniques. Building Research & Information, ISSN 0961-3218. http://www.tandf.co.uk/journals. Accessed Mar 11, 2016.

  • Bosch, S., & Pearce, A. (2003). Sustainability in public facilities: Analysis of guidance documents. Journal of Performance of Constructed Facilities, 17(1), 9–18.

    Article  Google Scholar 

  • Brew-Hammond, A., & Kemausuor, F. (2007). Energy crisis in Ghana: Drought, technology or policy. Kwame Nkrumah University of Science and Technology (KNUST). [Online]. http://energycenter.knust.edu.gh/downloads/8/81.pdf. Accessed Dec 11, 2016.

  • Chan, K. F., & Lau, T. (2005). Assessing technology incubator programs in the science park: The good, the bad and the ugly. Technovation, 25(10), 1215–1228.

    Article  Google Scholar 

  • Chan, L., & Wu, M. (2002). Quality Function Deployment: A literature review. European Journal of Operational Research, 143(2002), 463–497.

    Article  Google Scholar 

  • Chinyio, E., & Olomolaiye, P. O. (2009). Construction stakeholder management. Oxford, UK: Wiley.

    Book  Google Scholar 

  • Cohen, A., Doveh, E., & Nahum, S. I. (2009). Testing agreement for multi-item scales with the indices. Organizational Research Methods, 12(1), 148–164.

    Article  Google Scholar 

  • Cooke, R., Cripps, A., Irwin, A., & Kolokotroni, M. (2007). Alternative energy technologies in buildings: Stakeholder perceptions. Renewable Energy, 32(14), 2320–2333.

    Article  Google Scholar 

  • Creswell, J. W. (2009). Research design: Qualitative, quantitative, and mixed method approaches (3rd ed.). Thousand Oaks, CA: Sage Publications.

    Google Scholar 

  • Dahl, P. (2008). Managing end-user feedback in sustainable project delivery. State College: The Pennsylvania State University.

    Google Scholar 

  • de Blois, M., Herazo-Cueto, B., Latunova, I., & Lizarralde, G. (2011). Relationships between construction clients and participants of the building industry: Structures and mechanisms of coordination and communication. Architectural Engineering and Design Management., 7(1), 3–22.

    Article  Google Scholar 

  • Delgado-Hernandez, D. J., & Aspinwall, E. (2007). Improvement methods in U.K and Mexican construction industries: A comparison. Quality and Reliability Engineering International, 23, 59–70.

    Article  Google Scholar 

  • Delgado-Hernandez, D. J., Bampton, K. E., & Aspinwall, E. (2007). Quality Function Deployment in construction. Construction Management and Economics, 25(6), 597–609.

    Article  Google Scholar 

  • Dikmen, I., Talat Birgonul, M., & Kiziltas, S. (2005). Strategic use of quality function deployment (QFD) in the construction industry. Building and Environment, 40(2), 245–255.

    Article  Google Scholar 

  • Eldin, N., & Hikle, V. (2003). Pilot study of quality function deployment in construction projects. Journal of Construction Engineering and Management, 129(3), 314–329.

    Article  Google Scholar 

  • Entrop, A. G., Brouwers, H. J. H., Dewulf, G. P., & Halman, J. I. M. (2008). ‘Decision making processes and the adoption’. Proceedings of the world conference SB08—ISBN 978-0-646-50372-1. (pp. 1461–1468).

  • Entrop, A. G., Brouwers, H. J. H., & Reinders, A. H. M. E. (2010). Evaluation of energy performance indicators and financial aspects of energy saving techniques in residential real estate. Energy and Buildings, 42(5), 618–629.

    Article  Google Scholar 

  • Farrell, D., Remes, J., Bressand, F., Laabs, M., & Sundaram, A. (2008). The case for investing in energy productivity. Mckinsey and Company. http://www.mckinsey.com/insights/mgi/research/natural resources/the case for investing in energy productivity. Accessed Mar 11, 2016.

  • Fellows, R., & Liu, A. (2008). Research methods for construction. West Sussex: Blackwell Publishing.

    Google Scholar 

  • Gargione, L. Z. (1999). Using Quality Function Deployment (QFD) in the design phase of an apartment construction project. Berkeley: University of California.

    Google Scholar 

  • Gaterell, M. R., & McEvoy, M. E. (2005). the impact of energy externalities on the cost effectiveness of energy efficiency measures applied to dwellings. Energy and Buildings, 37(2005), 1017–1027.

    Article  Google Scholar 

  • GhaffarianHoseini, A., Dahlan, N., Berardi, U., GhaffarianHoseini, A., & Makaremi, N. (2013). Sustainable energy performances of green buildings: A review of current theories, implementations and challenges. Renewable and Sustainable Energy Reviews, 25, 1–17.

    Article  Google Scholar 

  • Gluch, P. (2005), Building green perspectives on environmental management in construction. Ph.D. Thesis, Göteborg: Chalmers University of Technology.

  • Gonza´lez, M. (2001). QFD: A road for listening to customer needs. 1st edition. Mexico: McGraw-Hill, (pp. 42–50, 69–77, 107–126).

  • Griffin, A. (1992). Evaluating QFD’s use in US firms as a process for developing products. Journal of Product Innovation Management, 9, 171–187.

    Article  Google Scholar 

  • Häkkinen, T., & Belloni, K. (2011). Barriers and drivers for sustainable building. Building Research & Information, 39(3), 239–255.

    Article  Google Scholar 

  • Hauser, J. R., & Clausing, D. (1988). The House of Quality. Harvard Business Review, 66(3), 63–73.

    Google Scholar 

  • IPCC, (2007). Summary for policy makers, climate change IPCCWG1 Fourth assessment report. New York: Cambridge University Press, http://www.ipcc.ch/pdf/assessmentreport/ar4/wg1/ar4-wg1-spm.pdf. Accessed Nov 11, 2015.

  • Kapadia-Kundu, N., & Dyalchand, A. (2007). The Pachod Paisa Scale: A numeric response scale for the health and social sciences. Demography India, 36(2), 303–313.

    Google Scholar 

  • Kubba, S. (2010). LEED practices, certification, and accreditation handbook. Burlington, MA: Butterwoth-Heinemann.

    Google Scholar 

  • Kwofie T. E., Adinyira, E., & Botchway, E. (2011) Historical overview of housing provision in pre and post-independence Ghana. In Laryea, S., Leiringer, R. & Hughes, W. (Eds.) Proceedings of the West Africa built environment research (WABER) Conference. (pp. 403–412). Accra, Ghana.

  • Kwofie, T. E., Fugar, F., Adinyira, E., & Ahadzie, D. K. (2014). Identification and classification of the unique features of mass housing projects. Journal of Construction Engineering, 1(2), 1–11.

    Article  Google Scholar 

  • Lapinski, A., Horman, M., & Riley, D. (2006). Lean processes for sustainable project delivery. Journal of Construction Engineering and Management, 132(10), 1083–1091.

    Article  Google Scholar 

  • Lee, T., & Yao, R. (2013). Incorporating technology buying behavior into UK-based long term domestic stock energy models to provide improved policy analysis. Energy Policy, 52, 363–372.

    Article  Google Scholar 

  • Manseau, A., & Shields, R. (2005). Building tomorrow: Innovation in the construction and engineering. London: Ashgate Publishing.

    Google Scholar 

  • Menassa, C. C., & Baer, B. (2014). A framework to assess the role of stakeholders in sustainable building retrofit decisions. Sustainable Cities Society, 10, 207–221.

    Article  Google Scholar 

  • Mlecnik, E., Visscher, H., & van Hal, A. (2010). Barriers and opportunities for labels for highly energy efficient houses. Energy Policy, 38(8), 4592–4603.

    Article  Google Scholar 

  • Moore, T., Morrissey, J., & Horne, R. (2010a). Future policy directions from zero emission housing in Australia: Implications from an international review and comparison. Melbourne: Centre for Design at RMIT University.

    Google Scholar 

  • Moore, T., Morrissey, J., & Horne, R. (2010b). Cost benefit pathways to zero emission housing: Implications for household cash-flows in Melbourne. Melbourne: Centre for Design at RMIT University.

    Google Scholar 

  • Morrissey, J., Moore, T., & Horne, R. (2009). Lifetime affordable housing: Lifecycle costing methods to assess the cost implications of higher energy efficiency for new Australian homes. Melbourne: RMIT Centre for Design.

    Google Scholar 

  • Nieminen, J., & Huovila, P. (2000). QFD in design process decision-making. In A. Sarja (Ed.), PRO 14: International RILEM/CIB/ISO symposium on integrated life cycle design of materials and structures (ILCDES 2000) (pp. 51–56). Tromso: RILEM.

    Google Scholar 

  • Pries, F., & Janszen, F. (1995). Innovation in the construction industry: The dominant role of the environment. Construction Management and Economics, 13(1), 43–51.

    Article  Google Scholar 

  • Runhaar, H., Tigchelaar, C., & Vermeulen, W. J. V. (2008). Environmental leaders: Making a difference. A typology of environmental leaders and recommendations for a differentiated policy approach. Business Strategy and the Environment, 17(3), 160–178.

    Article  Google Scholar 

  • Stehn, L., & Bergström, M. (2002). Integrated design and production of multi-storey timber frame houses–production effects caused by customer-oriented design. International Journal of Production Economics, 77(3), 259–269.

    Article  Google Scholar 

  • Toole, T. M. (1998). Uncertainty and homebuilders’ adoption of technological innovations. Journal of Construction Engineering and Management, 124(4), 323–332.

    Article  Google Scholar 

  • Vermeulen, W. J. V., & Hovens, J. (2006). Competing explanations for adopting energy innovations for new office buildings. Energy Policy, 34(17), 2719–2735.

    Article  Google Scholar 

  • Wai, C. W., Mohammed, A. H., & Alias, B., (2009). Energy conservation: A conceptual framework of energy awareness. Johor: University Technology Malaysia. [Online]. http://eprints.utm.my/544/1/58-67.pdf. Accessed Mar 15, 2015.

  • Yang, Y. Q., Wang, S. Q., Dulaimi, M., & Low, S. P. (2003). A fuzzy quality function deployment system for buildable design decision-makings. Automation in Construction, 12(4), 381–393.

    Article  Google Scholar 

  • Yudelson, J. (2010). Greening existing buildings. New York: McGraw Hill.

    Google Scholar 

Download references

Acknowledgements

Funding was provided by the Team at the Departments of Building Technology and Architecture at Kwame Nkrumah University of Science and Technology.

Author information

Authors and Affiliations

  1. Department of Building Technology, Kwame Nkrumah University of Science and Technology, Kumasi, Ghana

    E. Adinyira & F. Quarcoo

  2. Department of Architecture, Kwame Nkrumah University of Science and Technology, Kumasi, Ghana

    T. E. Kwofie

Authors
  1. E. Adinyira
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. T. E. Kwofie
    View author publications

    You can also search for this author in PubMed Google Scholar

  3. F. Quarcoo
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to T. E. Kwofie.

Electronic supplementary material

Below is the link to the electronic supplementary material.

Supplementary material 1 (DOCX 20 kb)

Rights and permissions

Reprints and permissions

About this article

Check for updates. Verify currency and authenticity via CrossMark

Cite this article

Adinyira, E., Kwofie, T.E. & Quarcoo, F. Stakeholder requirements for building energy efficiency in mass housing delivery: the House of Quality approach. Environ Dev Sustain 20, 1115–1131 (2018). https://doi.org/10.1007/s10668-017-9930-z

Download citation

  • Received:

  • Accepted:

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s10668-017-9930-z

Keywords

Search

Navigation