Skip to main content

From Publics to Communities: Researching the Path of Shared Issues Through ICT

Abstract

In recent years, citizens’ movements such as the Arab Spring or Euromaidan protests have clearly shown that, whenever affected – whether negatively or positively – by the state and government decisions, citizens act to deal with the shared issues. Groups of people who organize themselves to address (mainly political) issues were defined as a ‘public’ by the philosopher John Dewey. He believed it is necessary to improve communication to create a ‘Great Community’ as a cohesive group of a public. Although information and communication technologies (ICT) lead to ambivalent effects on pursuing this goal and often distract the mass of people from discussing these issues, we argue that nowadays ICT can improve communication and has the potential to foster the detection of issues and therefore promote the (trans-)formation of a public into an issue-based community. As our foundation we took a literature study covering the formation of publics and their potential to evolve into communities, as well as their interplay with technology. This formed the basis for the development of our operational model that ‘follows the issues’ for capturing the (trans-)formation of a public. Based on our model, we outline different perspectives on detecting shared issues as early indicators for publics based on ICT and derive implications for researching this process from a practical perspective.

This is a preview of subscription content, access via your institution.

Figure 1
Figure 2
Figure 3

References

  1. Bardram, J. E., and C. Bossen (2005). Mobility Work: The Spatial Dimension of Collaboration at a Hospital. Computer Supported Cooperative Work (CSCW), vol. 14, no. 2, pp. 131–160.

  2. Barkhuus, L., and V. E. Polichar (2010). Empowerment through seamfulness: smart phones in everyday life. Personal and Ubiquitous Computing, vol. 15, no. 6, pp. 629–639. doi:10.1007/s00779-010-0342-4

  3. Becker, H. S. (1963). Outsiders: Studies in Sociology of Deviance. New York: The Free Press.

    Google Scholar 

  4. Blumer, H. (1946). The Crowd, the Mass And the Public. In A. Lee (Ed.), New Outline of the Principles of Sociology. New York: Barnes & Noble Inc.

  5. Böhmer, M., Hecht, B., Johannes, S., Krüger, A., & Bauer, G. (2011). Falling Asleep with Angry Birds, Facebook and Kindle – A Large Scale Study on Mobile Application Usage. In Proceedings of the 13th International Conference on Human Computer Interaction with Mobile Devices and Services (pp. 47–56). New York: ACM Press. doi:10.1145/2037373.2037383

  6. Boyd, D., & Crawford, K. (2012). Critical Questions for Big Data. Information, Communication & Society, vol. 15, no. 5, pp. 662–679. doi:10.1080/1369118X.2012.678878

    Article  Google Scholar 

  7. Brabham, C. D. (2013). Crowdsourcing. Cambridge MA, London: The MIT Press.

    Google Scholar 

  8. Brown, B. A. T., A. J. Sellen and K. P. O’Hara (2000). A diary study of information capture in working life. In T. Turner, G. Szwillus, M. Czerwinski, & F. Paternò (Eds.), Proceedings of the ACM Conference on Human Factors in Computing Systems (vol. 2, pp. 438–445). ACM. doi:10.1145/332040.332472

  9. Bruns, A., and J. Burgess (2011). Mapping Online Publics. Retrieved October 26, 2015, from http://mappingonlinepublics.net/

  10. Burke, J., D. Estrin, M. Hansen, A. Parker, N. Ramanathan, S. Reddy, and M. B. Srivastava (2006). Participatory Sensing. In Proceedings of the International Workshop on World-Sensor-Web. 31 October 2006, Boulder, Colorado (pp. 1–5). New York: ACM Press.

  11. Cataldi, M., L. Di Caro and C. Schifanella (2010). Emerging Topic Detection on Twitter Based on Temporal and Social Terms Evaluation. In Proceedings of the Tenth International Workshop on Multimedia Data Mining (pp. 4:1–4:10). New York: ACM Press. doi:10.1145/1814245.1814249

  12. Cobb, C., T. McCarthy, A. Perkins and A. Bharadwaj (2014). Designing for the Deluge: Understanding & Supporting the Distributed, Collaborative Work of Crisis Volunteers. In CSCW 2014: Proceedings of the Conference on Computer Supported Cooperative Work. New York: ACM Press.

  13. Consolvo, S., and M. Walker (2003). Using the experience sampling method to evaluate ubicomp applications. IEEE Pervasive Computing, vol. 2, no. 2, pp. 24–31. doi:10.1109/MPRV.2003.1203750

    Article  Google Scholar 

  14. Converse, P. E. (1964). The Nature of Belief Systems in Mass Publics. In D. E. Apter (Ed.), Ideology and Discontent (pp. 206–261). New York: The Free Press.

  15. Dantec, C. A. Le. (2012). Participation and Publics : Supporting Community Engagement. In CHI ’12: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (pp. 1351–1360). New York: ACM Press. doi:10.1145/2207676.2208593

  16. Dax, J., T. Ludwig, J Meurer, V. Pipek, M. Stein and G. Stevens (2015). FRAMES: A Framework for Adaptable Mobile Event-Contingent Self-report Studies. In P. Díaz, V. Pipek, C. Ardito, C. Jensen, I. Aedo, and A. Boden (Eds.), IS-EUD 2015: End-User Development: 5th International Symposium, Madrid, Spain, 26-29 May 2015 (pp. 141–155). Springer. doi:10.1007/978-3-319-18425-8_10

  17. De Cristofaro, E., and C. Soriente (2012). Participatory Privacy: Enabling Privacy in Participatory Sensing. Network Security, vol. 27, no. 1, pp. 1–11. Retrieved from http://sprout.ics.uci.edu/PEPSI/pepsi-ieee-net.pdf

  18. Demumieux, R., and P. Losquin (2005). Gather customer’s real usage on mobile phones. In Proceedings of the 7th International Conference on Human Computer Interaction with Mobile Devices and Services (pp. 267–270). New York: ACM Press. doi:10.1145/1085777.1085828

  19. Dewey, J. (1916). Democracy and Education: An Introduction to the Philosophy of Education. Textbook series in education (Vol. 4). Macmillan. Retrieved from http://www.jstor.org/stable/10.2307/992653

  20. Dewey, J. (1927). The Public and its Problems. New York.

  21. DiSalvo, C. (2009). Design and the Construction of Publics. Design Issues. doi:10.1162/desi.2009.25.1.48

    Google Scholar 

  22. DiSalvo, C., J. Maki and N. Martin (2007). MapMover: A Case Study of Design-Oriented Research into Collective Expression and Constructed Publics. In CHI 2007: Proceedings of the ACM Conference on Human Factors in Computing Systems (pp. 1249–1252). New York: ACM Press. doi:10.1145/1240624.1240813

  23. DiSalvo, C., T. Lodato T., Jenkins, J. Lukens and T. Kim (2014). Making public things: how HCI design can express matters of concern. In CHI 2014: ​Proceedings of the ACM Conference on Human Factors in Computing Systems (pp. 2397–2406). New York: ACM Press. Retrieved from http://dx.doi.org/10.1145/2556288.2557359

  24. Do, T., and D. Gatica-Perez (2010). By their apps you shall understand them: mining large-scale patterns of mobile phone usage. In Proceedings of the 9th International Conference on Mobile and Ubiquitous Multimedia (p. 27). New York: ACM Press. doi:10.1145/1899475.1899502

  25. Do, T. M. T., J. Blom, and D. Gatica-Perez (2011). Smartphone usage in the wild: A large-scale analysis of applications and context. In Proceedings of the 13th International Conference on Multimodal Interfaces (pp. 353–360). New York: ACM Press. doi:10.1145/2070481.2070550

  26. Eriksson, M., V. Niitamo, S. Kulkki, and K. A. Hribernik (2006). Living Labs as a Multi-Contextual R & D Methodology. In ICE 2006: The 12th International Conference on Concurrent Enterprising: Innovative Products and Services through Collaborative Networks.

  27. Estelles-Arolas, E., and F. Gonzalez-Ladron-de-Guevara (2012). Towards an integrated crowdsourcing definition. Journal of Information Science, vol. 38, no. 2, pp. 189–200. doi:10.1177/0165551512437638

    Article  Google Scholar 

  28. Fortunati, L. (2005). The Mobile Phone: Local and Global Dimensions. In A Sense of Place. The Global and the Local in Mobile Communication (pp. 61–70). Wien: Kristóf Nyíri.

  29. Fraser, N. (1990). Rethinking the Public Sphere: A Contribution to the Critique of Actually Existing Democracy. In C. Calhoun (ed). Social Text, no. 25/26, pp. 56–80. doi:10.2307/466240

  30. Froehlich, J., M. Y. Chen, S. Consolvo, B. Harrison, and J. A. Landay (2007). MyExperience: a system for in situ tracing and capturing of user feedback on mobile phones. In MobiSys 2007: Proceedings of the 5th International Conference on Mobile Systems, Applications and Services (pp. 57–70). New York: ACM Press. doi:10.1145/1247660.1247670

  31. Gao, L., F. Hou, and J. Huang (2015). Providing Long-Term Participation Incentive in Participatory Sensing. In INFOCOM 2015: Proc. of IEEE International Conference on Computer Communications, pp. 2803-2811.

  32. Gouveia, R., and E. Karapanos (2013). Footprint Tracker: Supporting Diary Studies with Lifelogging. In CHI 2013: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (pp. 2921–2930). New York: ACM Press. Retrieved from http://dl.acm.org/citation.cfm?id=2470654.2481405&coll=DL&dl=ACM&CFID=217124932&CFTOKEN=95543168

  33. Grunig, J. E. (1983). Communication behaviors and attitudes of environmental publics: two studies. Journalism Monographs (Association for Education in Journalism and Mass Communication Publications), vol. 81.

  34. Grunig, J. E., and T. Hunt (1984). Managing Public Relations. New York: Holt, Rinehart and Winston. Retrieved from http://books.google.de/books?id=qCtpQgAACAAJ

  35. Guo, B., Z. Yu, X. Zhou, and D. Zhang (2014). From Participatory Sensing to Mobile Crowd Sensing. In Proceedings of the IEEE Workshop on Social and Community Intelligence. Retrieved from http://ieeexplore.ieee.org/xpls/abs_all.jsp?arnumber=6815273

  36. Habermas, J. (1984). The theory of communicative action. Volume 1. Boston: Beacon Press. doi:10.1086/228287

  37. Hiltz, S. R., and M. Turoff (1978). The Network Nation. Reading, MA: Addison-Wesley.

    Google Scholar 

  38. Hughes, A. L., L. A. S. Denis, L. Palen, and K. M. Anderson (2014). Online Public Communications by Police & Fire Services during the 2012 Hurricane Sandy. In CHI 2014: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. New York: ACM Press, pp. 1505–1514.

  39. Kaewkitipong, L., C. Chen, and P. Ractham (2012). Lessons Learned from the Use of Social Media in Combating a Crisis: A Case Study of 2011 Thailand Flooding Disaster. In ICIS 2012: Proceedings of the 33rd International Conference on Information Systems (pp. 1–17).

  40. Kamath, K. Y., and J. Caverlee (2012). Content-based Crowd Retrieval on the Real-time Web. In Proceedings of the 21st ACM International Conference on Information and Knowledge Management (pp. 195–204). New York: ACM Press. doi:10.1145/2396761.2396789

  41. Kavanaugh, A. L., T. T. Zin, M. B. Rosson, J. M., Carroll, J. Schmitz, and B. J. Kim (2007). Local Groups Online: Political Learning and Participation. Computer Supported Cooperative Work (CSCW), vol. 16, no. 4–5, pp. 375–395. doi:10.1007/s10606-006-9029-9

  42. Kitchin, R. (2014). Big Data, new epistemologies and paradigm shifts. Big Data & Society, vol. 1, no. 1, pp. 1–12. doi:10.1177/2053951714528481

    Article  Google Scholar 

  43. Kujala, S., and T. Miron-Shatz (2013). Emotions , Experiences and Usability in Real-Life Mobile Phone Use. InCHI 2013: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (pp. 1061–1070). New York: ACM Press.

  44. Kuznetsov, S., G. N. Davis, J. C. Cheung, and E. Paulos (2014). Ceci N’est Pas Une Pipe Bombe: Authoring Urban Landscapes with Air Quality Sensors. In CHI 2014: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (pp. 2375–2384). New York: ACM Press.

  45. Latour, B. (2005). From Realpolitik to Dingpolitik or How to Make Things Public. In B. Latour & P. Weibel (Eds.), Making Things Public: Atmospheres of Democracy, Cambridge, MA: MIT Press, pp. 4–31.

  46. Le Dantec, C. A. (2012). Participation and Publics: Supporting Community Engagement. In CHI 2012: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (pp. 1351–1360). New York: ACM Press. doi:10.1145/2207676.2208593

  47. Le Dantec, C. A., and C. DiSalvo (2013b). Infrastructuring and the Formation of Publics in Participatory Design. Social Studies of Science, vol. 43, no. 2, pp. 241–264. doi:10.1177/0306312712471581

    Article  Google Scholar 

  48. Le Dantec, C. A., R. G. Farrell, J. E., Christensen, M. Bailey, J. B. Ellis, W. A. Kellogg, and W. K. Edwards (2011). Publics in Practice: Ubiquitous Computing at a Shelter for Homeless Mothers. In CHI 2011: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (pp. 1687–1696). New York: ACM Press. doi:10.1145/1978942.1979189

  49. Lewin, K. (1958). Group Decision and Social Change. New York: Holt; Rinehart and Winston.

    Google Scholar 

  50. Lindtner, S., J. Chen, R. G. Hayes, and P. Dourish (2011). Towards a framework of publics: Re-encountering media sharing and its user. ACM Transactions on Computer-Human Interaction (TOCHI), vol. 18, no. 2, pp. 1–23. doi:10.1145/1970378.1970379

  51. Liu, N., Y. Liu, and X. Wang (2010). Data logging plus e-diary: towards an online evaluation approach of mobile service field trial. In Proceedings of the 12th International Conference on Human Computer Interaction with Mobile Devices and Services (pp. 287–290). New York: ACM Press. doi:10.1145/1851600.1851650

  52. Ludwig, T., and S. Scholl (2014). Participatory Sensing im Rahmen empirischer Forschung. In Mensch & Computer 2014: Interaktiv unterwegs – Freiräume gestalten2. München: Oldenbourg-Verlag.

  53. Ludwig, T., T. Hilbert, and V. Pipek (2015a). Collaborative Visualization for Supporting the Analysis of Mobile Device Data. In N. Boulus-Rødje, G. Ellingsen, T. Bratteteig, M. Aanestad, and P. Bjørn (Eds.), ECSCW 2015: Proceedings of the 14th European Conference on Computer Supported Cooperative Work (pp. 305–316). London: Springer International Publishing. doi:10.1007/978-3-319-20499-4_17

  54. Ludwig, T., C. Reuter, T. Siebigteroth, V. Pipek (2015b). CrowdMonitor : Mobile Crowd Sensing for Assessing Physical and Digital Activities of Citizens during Emergencies. In CHI 2015: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. New York: ACM Press.

  55. Markham, A., and E. Buchanan (2012). Ethical Decision-Making and Internet Research: Recommendations from the AoIR Ethics Working Committee. Recommendations from the AoIR Ethics Working Committee (Version 2.0). doi:Retrieved from www.aoir.org

  56. Marres, N. (2007). The Issues Deserve More Credit. Social Studies of Science, vol. 37, no. 5, pp. 759–780. doi:10.1177/0306312706077367

  57. Marres, N., and E. Weltevrede (2013). Scraping the Social? Issues in live social research. Journal of Cultural Economy, vol. 6, no. 3, pp. 313–335.

  58. Mathioudakis, M., and N. Koudas (2010). TwitterMonitor: Trend Detection over the Twitter Stream. In Proceedings of the 2010 ACM SIGMOD International Conference on Management of Data (pp. 1155–1158). New York: ACM. doi:10.1145/1807167.1807306

  59. McMillan, D. W., and D. M. Chavis (1986). Sense of Community: A Definition and Theory. Journal of Community Psychology, vol. 14, no. 1, pp. 6–23. doi:10.1002/1520-6629(198601)14:1<6::AID-JCOP2290140103>3.0.CO;2-I

  60. Monteiro, E., N. Pollock, O. Hanseth, and R. Williams (2013). From Artefacts to Infrastructures. Computer Supported Cooperative Work (CSCW), vol. 22, no. 4–6, pp. 575–607. doi:10.1007/s10606-012-9167-1

  61. Moran, S., N. Pantidi, T. Rodden, A. Chamberlain, C. Griffiths, D. Zilli, G. Merrett, and A. Rogers (2014). Listening to the Forest and its Curators: Lessons Learnt from a Bioacoustic Smartphone Application Deployment. In CHI 2014: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (pp. 2387–2396). New York: ACM Press.

  62. Mynatt, E. D., V. L. O’Day, A. Adler, and M. Ito (1998). Network Communities: Something Old, Something New, Something Borrowed… Computer Supported Cooperative Work (CSCW)), vol. 7, no. 1–2, pp. 123–156. Retrieved from http://link.springer.com/article/10.1023/A%3A1008688205872#

  63. O’Reilly, T. (2005). What Is Web 2.0 - Design Patterns and Business Models for the Next Generation of Software. http://www.oreilly.com/pub/a/web2/archive/what-is-web-20.html. Accessed 10 Dec 2015.

  64. O’Reilly, T. (2006). Web 2.0 Compact Definition: Trying Again. http://radar.oreilly.com/2006/12/web-20-compact-definition-tryi.html. Accessed 10 Dec 2015.

  65. Papadopoulos, S., Y. Kompatsiaris, A. Vakali, and P. Spyridonos (2012). Community detection in Social Media. Data Mining and Knowledge Discovery, vol. 24, no. 3, pp. 515–554.

    Article  Google Scholar 

  66. Pietilä, V. (2001). Reflections on Public Discussion in the Mass Media. NORDICOM Review, vol. 22, no. 1, pp. 11–22.

    Google Scholar 

  67. Pipek, V., and V. Wulf (2009). Infrastructuring: Toward an Integrated Perspective on the Design and Use of Information Technology. Journal of the Association for Information Systems (JAIS), vol. 10, no. 5, pp. 447–473.

    Google Scholar 

  68. Prabhu, R. (2015). Big Data – big trouble? Meanderings in an uncharted ethical landscape. In H. Fossheim and H. Ingierd (Eds.), Internet research ethics (pp. 157–173). Cappelen Damm Akademisk. doi:10.17585/noasp.3.1

  69. Rahmati, A., and L. Zhong (2013). Studying Smartphone Usage: Lessons from a Four-Month Field Study. IEEE Transactions on Mobile Computing, vol. 12, no. 7, pp. 1417–1427. Retrieved from http://ieeexplore.ieee.org/xpls/abs_all.jsp?arnumber=6212504

  70. Rawlins, B. L., and S. A. Bowen (2005). Publics. In R. L. Heath (Ed.), Encyclopedia of Public Relations. Thousand Oaks, CA, etc.: SAGE Publications.

  71. Reddy, S., K. Shilton, and G. Denisov (2010). Biketastic: sensing and mapping for better biking. CHI 2010: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, New York: ACM Press, pp. 1817–1820.

  72. Resch, B. (2013). People as Sensors and Collective Sensing-Contextual Observations Complementing Geo-Sensor Network Measurements. In K. J. M (Ed.), Progress in Location-Based Services (pp. 391–406). Berlin-Heidelberg: Springer. doi:10.1007/978-3-642-34203-5

  73. Reuter, C. (2014). Emergent Collaboration Infrastructures: Technology Design for Inter-Organizational Crisis Management (Ph.D. Thesis). Siegen, Germany: Springer Gabler.

  74. Reuter, C., T. Ludwig, M.-A. Kaufhold, and V. Pipek (2015). XHELP: Design of a Cross-Platform Social-Media Application to Support Volunteer Moderators in Disasters. In CHI 2015: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. New York: ACM Press.

  75. Rheingold, H. (1993). The Virtual Community. Addison Wesley. Retrieved from http://www.rheingold.com/vc/book/

  76. Rogers, R. (2015). Digital Methods for Web Research. In Robert A. Scott & S. M. Kosslyn (Eds.), Emerging Trends in the Behavioral and Social Sciences. Hoboken, NJ: Wiley. doi:10.1002/9781118900772

  77. Sagl, G., B. Resch, B. Hawelka, and E. Beinat (2012). From Social Sensor Data to Collective Human Behaviour Patterns – Analysing and Visualising Spatio-Temporal Dynamics in Urban Environments. In GI-Forum 2012: Geovisualization, Society and Learning (pp. 54–63).

  78. Schäfer, M. T. (2011). Bastard Culture! - How User Participation Transforms Cultural Production.

  79. Schäfer, M. T. (2014). Unstable ( Counter ) Publics Online Platforms as Hybrid Forums for Socio-Political Debates. In I. Baxmann, T. Beyes, & C. Pias (Eds.), (in press). Chicago: Chicago University Press.

  80. Schmidt, K., and L. Bannon (1992). Taking CSCW Seriously: Supporting Articulation Work. Computer Supported Cooperative Work (CSCW), vol. 1, no. 1, pp. 7–40. doi:10.1007/BF00752449

  81. Schmidt, K., and L. Bannon. (2013). Constructing CSCW: The First Quarter Century. Computer Supported Cooperative Work (CSCW), vol. 22, no. 4, pp. 345–372. doi:10.1007/s10606-013-9193-7

  82. Scholz, T. (2008). Market Ideology and the Myths of Web 2.0. First Monday, vol. 13, no. 3.

  83. Star, S. L., and G. C. Bowker (2002). How to infrastructure. In L. A. Lievrouw & S. Livingstone (Eds.), Handbook of New Media - Social Shaping and Consequences of ICTs (pp. 151–162). London, UK: SAGE Pub.

  84. Star, S. L., and K. Ruhleder (1996). Steps toward an Ecology of Infrastructure : Design and Access for Large. Information Systems Research, vol. 7, no. 1, pp. 111–134.

  85. Stikkers, K. W. (2010). John Dewey on the Public Responsibility of Intellectuals. Ethics & Politics, vol. 12, no. 1, pp. 195–206.

    Google Scholar 

  86. Tilly, C. (2004). Social Movements, 1768–2004. Boulder, CO: Paradigm Publishers.

  87. Tönnies, F. (1887). Gemeinschaft und Gesellschaft. Leipzig: Fues’s Verlag.

  88. Turner, R. H., and L. M. Killian (1987). Collective Behavior (3rd Edition). Englewood Cliffs, NJ.: Prentice-Hall.

  89. Urry, J. (1999). Sociology Beyond Societies: Mobilities in the 21st century. Routledge.

  90. van Es, K., D. van Geenen, and T. Boeschoten (2014). Mediating the Black Pete discussion on Facebook: Slacktivism, flaming wars, and deliberation. First Monday, vol. 19, no. 12. Retrieved from http://firstmonday.org/ojs/index.php/fm/article/view/5570/4180

  91. Verkasalo, H. (2008). Contextual patterns in mobile service usage. Journal Personal and Ubiquitous Computing, vol. 13, no. 5, pp. 331–342. doi:10.1007/s00779-008-0197-0

    Article  Google Scholar 

  92. Warner, M. (2002). Publics and Counterpublics. Public Culture, vol. 14, no. 1, pp. 49–0. doi:10.1215/08992363-14-1-49

  93. Weiser, M. (1994). The World Is Not A Desktop. ACM Interactions, vol. 1, no. 1, pp. 7–8.

    Article  Google Scholar 

  94. Weller, K., A. Bruns, J. Burgess, M. Mahrt, and C. Puschmann (Eds.). (2013). Twitter and Society. New York: Peter Lang. etc.:

  95. Wulf, V., K. Aal, I. Abu Kteish, M. Atam, K. Schubert, M. Rohde, G. P. Yerousis, and D. Randall (2013). Fighting against the Wall : Social Media use by Political Activists in a Palestinian Village. In CHI 2013: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. New York: ACM Press, pp. 1979–1988.

  96. Wulf, V., K. Misaki, M. Atam, D. Randall, and M. Rohde. (2013). “On the ground” in Sidi Bouzid. Investigating social media use during the Tunisian revolution. In CSCW 2013: Proceedings of the 2013 Conference on Computer Supported Cooperative Work) (pp. 1409–1418). New York: ACM Press. doi:10.1145/2441776.2441935

  97. Zaslavsky, A., P. P. Jayaraman, and S. Krishnaswamy (2013). ShareLikesCrowd: Mobile Analytics for Participatory Sensing and Crowd-sourcing Applications. ICDEW 2013: 29th International Conference on Data Engineering Workshops, IEEE, pp. 128–135.

Download references

Author information

Affiliations

Authors

Corresponding author

Correspondence to Thomas Ludwig.

Rights and permissions

Reprints and Permissions

About this article

Verify currency and authenticity via CrossMark

Cite this article

Ludwig, T., Reuter, C. & Pipek, V. From Publics to Communities: Researching the Path of Shared Issues Through ICT. Comput Supported Coop Work 25, 193–225 (2016). https://doi.org/10.1007/s10606-016-9252-y

Download citation

Keywords

  • Publics
  • Communities
  • Mobile devices
  • Social media
  • Infrastructures
  • CSCW