Aanestad, M. (2003). The Camera as an Actor Design-in-Use of Telemedicine Infrastructure in Surgery, Computer Supported Cooperative Work (CSCW),
vol. 12, no. 1, pp. 1–20.CrossRefGoogle Scholar
Ackerman, M. S. (2000). The intellectual challenge of CSCW: the gap between social requirements and technical feasibility. Human-Computer Interaction, vol. 15, no. 2–3, pp. 179–203.
Anderson, B. J. (2000). Where the rubber hits the road: notes on the deployment problem in workplace studies. In P. Luff, J. Hindmarsh, & C. Heath (Eds.), Workplace studies: Recovering work practice and informing system design. Cambridge: Cambridge University Press.
Berg, Marc (1999). Accumulating and Coordinating: Occasions for Information Technologies in Medical Work. Computer Supported Cooperative Work (CSCW),
vol. 8, pp. 373–401.CrossRefGoogle Scholar
Braudel, F. (1949). Méditerranée et le monde mediterranéen a l’époque de Philippe II Vol.1 In English translation (tr. Sian Reynolds 1972) as The Mediterranean and the Mediterranean World in the Age of Philip II, vol. I. London: Collins.
Dourish, P. (2006). Implications for Design. In R. Grinter, T. Rodden, P. Aoki, E. Cutrell, R. Jeffries, & G. Olson (Eds.), Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (Montréal, Québec, Canada, April 22–27, 2006). CHI’06. ACM, New York, NY, pp. 541–550.
Edwards, P. N., Jackson, S. J., Bowker, G. C., & Knobel, C. P. (2007). Understanding infrastructure: Dynamics, tensions, and design.
Ann Arbor: Deep Blue.Google Scholar
Edwards, P., Jackson, J.S., Bowker, G. and Williams, R. (2009) Introduction: an agenda for infrastructure studies, Journal of the Association for Information Systems (JAIS)
vol. 10, no. 5, pp. 364–374Google Scholar
Ellingsen, G and Monteiro, E. (2003). A Patchwork Planet: Integration and Cooperation in Hospitals, Computer Supported Cooperative Work (CSCW)
, vol. 12, no. 1, pp. 71–95.CrossRefGoogle Scholar
Ellingsen, G. and Monteiro, E. (2006). Seamless Integration: Standardisation Across Multiple Settings, Computer Supported Cooperative Work (CSCW)
, vol. 15, no. 5–6, pp. 443–466.Google Scholar
Ellingsen, E. , Monteiro, E. and Munkvold, G. (2007). Standardised work: co-constructive practice, The Information Society, vol. 23, no. 5, 2007, pp. 309–326.
Fitzpatrick, G. (2003). (ed.) The Locales Framework: Understanding and Designing for Wicked Problems, The Kluwer international series on CSCW.
Fleck, J., Webster, J., & Williams, R. (1990). The dynamics of I.T. implementation: a reassessment of paradigms and trajectories of development. Futures
, vol. 22, pp. 618–640.CrossRefGoogle Scholar
Gawer, A. (ed.) (2009) Platforms, Markets and Innovation
. Edward Elgar:Cheltenham, UK.Google Scholar
Greif, I. (1988). (ed.) Computer-supported Cooperative Work: A Book of Readings
, San Mateo, CA: Morgan Kaufmann Publishers.Google Scholar
Greenbaum, J. and Kyng, M (eds.) (1991). Design at Work: Cooperative Design of Computer Systems, Hillsdale, NJ: Lawrence Erlbaum Publishers.
Gutwin, C. and Greenberg, S. (2002). A Descriptive Framework of Workspace Awareness for Real-Time Groupware, Computer Supported Cooperative Work (CSCW)
: An International Journal, vol. 11, no. 3–4, pp 411–446.CrossRefGoogle Scholar
Hanseth, O. (2001). Gateways – Just as important as standards. How the internet won the ‘religious war’ about standards in Scandinavia, Knowledge, Technology and Policy
vol. 14, no. 3, pp. 71–89.CrossRefGoogle Scholar
Hanseth, O., Aanestad, M.,(2003). Design as bootstrapping. On the evolution of ICT network in healthcare. Methods of Information in Medicine
vol. 42, pp. 385–391.Google Scholar
Hanseth, O. and Braa, K. (2001). Hunting for the treasure at the end of the rainbow: standardizing corporate IT infrastructure, Computer Supported Cooperative Work (CSCW), vol. 10, no. 3–4, pp. 261–292.
Hanseth, O. and Ljungberg, N. (2001). Designing Work Oriented Infrastructures, Computer Supported Cooperative Work (CSCW),
vol. 18, pp. 347–372.CrossRefGoogle Scholar
Hanseth, O., and Lyytinen, K. (2010). Design theory for dynamic complexity in information infrastructures: the case of building internet. Journal of Information Technology
, vol. 25, no. 1, 1–19.CrossRefGoogle Scholar
Hanseth, O., Monteiro, E., and Hatling, M. (1996). Developing information infrastructure: The tension between standardization and flexibility. Science, Technology and Human Values
, vol. 21, no. 4, 407–126.CrossRefGoogle Scholar
Hanseth, O., Jacucci, E., Grisot, M., and Aanestad, M. (2006). Reflexive Standardization: Side Effects and Complexity in Standard Making. MIS Quarterly
, vol. 30, no. 2, pp. 563–581.Google Scholar
Harris, S. (1998) ‘Long-Distance Corporations, Big Sciences, and the Geography of Knowledge’, Configurations, vol. 6, no. 2, pp. 269–304.
Hartswood, M., R. Procter, M. Rouncefield and R. Slack (2003). Making a Case in Medical Work: Implications for the Electronic Medical Record. Computer Supported Cooperative Work (CSCW), vol. 12 no. 3, pp. 241–266.
Hepsø, V., Monteiro, E and Rolland, K., (2009) Ecologies of eInfrastructures, Journal of the Association for Information Systems (JAIS)
, vol. 10, no. 5, pp. 430–446.Google Scholar
Hughes, J., Randall, D., and Shapiro, D. (1992). Faltering from ethnography to design. In Proceedings of CSCW ’92, pp. 115–122.
Jirotka, M, Gilber, N and Luff, P. (1992) On the Social Organisation of Organisations, Computer Supported Cooperative Work (CSCW),
vol. 1, pp. 95–118.CrossRefGoogle Scholar
Johannessen, L. and Ellingsen, G. (2009). Integration and Generification—Agile Software Development in the Healthcare Market, Computer Supported Cooperative Work (CSCW),
vol. 18, no. 5–6, pp. 607–634.CrossRefGoogle Scholar
Kallinikos, J. (2004). Deconstructing information packages: organizational and behavioural implications of ERP systems, Information Technology & People, vol. 17, no. 1, pp. 8–30.
Karasti, H. (2001). Bridging Work Practice and System Design: Integrating Systemic Analysis, Appreciative Intervention and Practitioner Participation, Computer Supported Cooperative Work (CSCW),
vol. 10, pp. 211–246.CrossRefGoogle Scholar
Karasti, H., Baker, K.S. and Halkola, E. (2006). Enriching the Notion of Data Curation in e-Science: Data Managing and Information Infrastructuring in the Long Term Ecological Research (LTER) Network, Computer Supported Cooperative Work (CSCW)
, vol. 15, pp. 321–358.CrossRefGoogle Scholar
Karasti, H., Baker, S.B. and Millerand, F. (2010). Infrastructure time: long-term matters in collaborative development, Computer Supported Cooperative Work (CSCW),
vol. 19, pp. 377–415.CrossRefGoogle Scholar
Leonardi, P. M., S. Barley. 2008. Materiality and change: Challenges to building better theory about technology and organizing. Information and Organization
, vol. 18, no. 3, pp. 159–176. 18(3) 159–176.CrossRefGoogle Scholar
Luff, P., Hindmarsh, J., Heath, C., & Hinds, P. J. (Eds.). (2000). Workplace studies: Recovering work practice and informing system design.
Cambridge: Cambridge University Press.Google Scholar
Lynch, M. (1993). Scientific Practice and Ordinary Action: Ethnomethodology and Social Studies of Science. Cambridge: Cambridge University Press.
Marcus, G. E. (1995). Ethnography in/of the world system: the emergence of multi-sited Ethnography. Annual Review of Anthropology
, vol. 24, pp. 95–117.CrossRefGoogle Scholar
Martin, D., Hartswood, M., Slack, M., & Voss, A. (2006). Achieving dependability in the configuration, integration and testing of healthcare technologies. Computer Supported Cooperative Work (CSCW),
vol. 15, numbers 5–6, pp. 467–499.Google Scholar
Mozaffar, H. (2011) Innovation within Packaged Software User Groups, European Conference on Information Systems (ECIS) 2011 doctoral consortium, June 2011.
Plowman, L., Rogers, Y., and Ramage, M. (1995). What are workplace studies for? In Proceedings of ECSCW’95
, ed. H. Marmolin,Y. Sundblad, and K. Schmidt, pp. 309–324. Amsterdam: Kluwer Academic.Google Scholar
Pollock, N. and Williams, R. (2010). e-Infrastructures: how do we know and understand them? Strategic ethnography and the biography of artefacts, Computer Supported Cooperative Work (CSCW),
vol. 19. pp. 521–556.CrossRefGoogle Scholar
Pollock, N. and Williams, R. (2011) Who Decides the Shape of Product Markets? The Knowledge Institutions that Name and Categorise New Technologies, Information and Organization
, vol. 21, pp. 194–217.CrossRefGoogle Scholar
Pollock, N., Williams, R., & D’Adderio, L. (2007). Global software and its provenance: generification work in the production of organizational software packages. Social Studies of Science
, vol. 37, no. 2, pp. 254–280.CrossRefGoogle Scholar
Randell, D. and Shapiro, D. (1992). Ethnographically-informed systems design for air traffic control, Proc. CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work.
Ribes, D., & Finholt, T. A. (2009). The long now of technology infrastructure: articulating tensions in development. Journal of the Association for Information Systems (JAIS)
, Special Issue on e-Infrastructure, vol. 10, no. 5, pp. 375–398. http://aisel.aisnet.org/jais/vol10/iss5/
Ribes, D. and Lee. C. (2010). Sociotechnical Studies of Cyberinfrastructure and e-Research: Current Themes and Future Trajectories, CSCW, vol. 19, no. 3–4, pp. 231–244.
Rooksby, J., Rouncefield, M. and Sommerville, I. (2009). Testing in the wild: the social and organisational dimensions of real world work, Computer Supported Cooperative Work (CSCW),
vol. 18, pp. 559–580.CrossRefGoogle Scholar
Schmidt, K. (2000). The critical role of workplace studies in CSCW, Chap. 6. In P. Luff, J. Hindmarsh, C. Heath, & P. J. Hinds (Eds.), Workplace studies: Recovering work practice and informing system design (pp. 141–149). Cambridge: Cambridge University Press.
Schimdt, K. and Bannon, L. (1992). Taking CSCW seriously. Supporting articulation work, Computer Supported Cooperative Work (CSCW),
vol. 1, pp. 7–40.CrossRefGoogle Scholar
Scott, S.V. and Wagner, E.L. (2003) ‘Networks, Negotiations, and New Times: The Implementation of Enterprise Resource Planning into an Academic Administration’, Information and Organization
, vol. 13, no. 4, pp. 285–313.CrossRefGoogle Scholar
Shapiro, C. and Varian, H.R. (1999). Information Rules: A strategic guide to the network economy,
Boston, MA: Harvard Business School Press.Google Scholar
Stewart, J. and Williams, R. (2005) ‘The wrong trousers? : beyond the design fallacy: social learning and the user’, in Debra Howcroft and Eileen M. Trauth (eds.) Handbook of Critical Information Systems Research: Theory And Application, Edward, Elgar Pub., Cheltenham Chapter 10, pp. 195–223.
Suchman, Lucy (1987). Plans and situated action, Cambridge: Cambridge Univ. press.
Swanson E B, Ramiller N C. (1997).The organizing vision in information systems innovation. Organization Science, vol. 8, no. 5, pp. 458–474
Taylor, J. R., & Virgili, S. (2008). Why ERPs disappoint: The importance of getting the organisational text right, chap 5. In B. Grabot, A. Mayère, & I. Baze (Eds.), ERP systems and organisational change: A socio-technical insight
(pp. 59–84). London: Springer.CrossRefGoogle Scholar
Timmermans, S., and Berg, M. (1997). Standardization in action: Achieving universalism and localisation through medical protocols. Social Studies of Science, vol. 27, pp. 111–134.
Tiwana, A., Konsynski, B, and Bush, A. A.. Platform Evolution: Coevolution of Platform Architecture, Governance, and Environmental Dynamics. Information Systems Research
. Vol. 21, no. 4, December 2010, pp. 675–687CrossRefGoogle Scholar
Vaast, E. and Walsham, G. (2009). Trans-situated learning: supporting a network of practice with an information infrastructure. Information Systems Research
, vol. 20, no. 4, pp. 547–564CrossRefGoogle Scholar
Voss A, Procter R, Slack R, Hartswood M, Rouncefield M (2009) Design as and for Collaboration: Making Sense of and Supporting Practical Action in: Voss A, Hartswood M, Procter R, Slack R, Rouncefield M, Büscher M, editor(s). Configuring user-designer relations: Interdisciplinary perspectives. London: Springer.
Wagner, E. and Newell, S. (2004) ‘Best for Whom? The Tension between “Best Practice” ERP Packages and Diverse Epistemic Cultures in a University Context’, Journal of Strategic Information Systems
, vol. 13, pp. 305–28.CrossRefGoogle Scholar
Williams, R. & Pollock, N. (2012) Moving Beyond the Single Site Implementations Study: Why (and How) We Should Study the Biography of Software Packages, Information Systems Research,
vol. 23, no. 1, pp. 1–22.CrossRefGoogle Scholar
Williams, R., Stewart, J. and Slack, R. (2005) Social Learning in Technological Innovation: Experimenting with Information and Communication Technologies
, Edward Elgar: Aldershot.Google Scholar
Winthereik, B. and Vikkelsø, S. (2005). ICT and Integrated Care: Some Dilemmas of Standardising Inter-Organisational Communication, Computer Supported Cooperative Work (CSCW),
vol. 14, pp. 43–67.CrossRefGoogle Scholar
Zittrain, J. L. (2006). The generative Internet, Harvard Law Review, vol. 119, no. 7, pp. 1974–2040.