Computer Supported Cooperative Work (CSCW)

, Volume 15, Issue 5–6, pp 413–418 | Cite as

Special Issue: CSCW and Dependable Healthcare Systems

  • Rob ProcterEmail author
  • Mark Rouncefield
  • Ellen Balka
  • Marc Berg

The starting point for this special issue on CSCW and Dependable Healthcare systems is the recognition of ‘dependability’ as an essential and under-researched, CSCW problem. Self-evidently, society’s dependence on computer-based systems continues to increase, while the systems themselves – embracing humans, computers and engineered systems – become ever more complex. These trends coincide with pressure for systems to be brought to market faster and at lower (and more predictable) cost. Achieving sufficient dependability in these systems, and demonstrating this achievement in a rigorous and convincing manner, is of crucial importance to the fabric of the modern Information Society. Much progress has been made in achieving high dependability in computer hardware and software but wider systems involving computers, people and organisations are often disastrously unsuccessful and the cause of huge financial losses or worse. It is evident that satisfactory resolution of this dangerous...


computer supported cooperative work dependability healthcare services 


  1. Alberdi E., Povyakal A., Strigini L., Hartswood M., Procter R., Slack R. (2005) The use of Computer Aided Detection tools in screening mammography: A multidisciplinary investigation. British Journal of Radiology, special issue on Computer-aided diagnosis 78:31–40Google Scholar
  2. Anderson, S., G. Hardstone, R. Procter and R. Williams (in press): Supporting the Evolution of Organisational Information Systems. In M. Ackerman, T. Erickson and C. Halverson and W. Kellog (eds): Evolving Information Artefacts. KluwerGoogle Scholar
  3. Beynon-Davies, P. (1995): Information systems failure and risk assessment: the case of the London Ambulance Service Computer Aided Despatch System. In Proceedings of the European Conference on Information Systems. Google Scholar
  4. Clarke, K., M. Hartswood, J. Hughes, R. Procter and M. Rouncefield (2006): ‘Normal, natural troubles’: The practical organisation of bed management in a healthcare setting. In D. Francis and S. Hester (eds): Orders of Ordinary Action: Respecifying Sociological Knowledge. Ashgate PublishingGoogle Scholar
  5. Hartswood M, Procter R., Rouncefield M., Slack R. (2003) Making a Case in Medical Work: Implications for the Electronic Medical Record. Journal of Computer-Supported Cooperative Work 12(3):241–66CrossRefGoogle Scholar
  6. Voss, A., R. Procter, R. Slack, M. Hartswood and M. Rouncefield (2006): Understanding and Supporting Dependability as Ordinary Action. In K. Clarke, G. Hardstone, M. Rouncefield and I. Sommerville (eds): Trust in Technology: A Socio-Technical Systems Perspective, CSCW Volume 36, SpringerGoogle Scholar

Copyright information

© Springer Science+Business Media B.V. 2007

Authors and Affiliations

  • Rob Procter
    • 1
    Email author
  • Mark Rouncefield
    • 2
  • Ellen Balka
    • 3
  • Marc Berg
    • 4
  1. 1.National Centre for e-Social ScienceUniversity of ManchesterManchesterEngland
  2. 2.University of LancasterLancasterEngland
  3. 3.Simon Fraser UniversityVancouverCanada
  4. 4.Erasmus UniversityRotterdamThe Netherlands

Personalised recommendations