Abstract
This study explores the beliefs and attitudes about the psychosocial mechanisms of peer support work among users who participated in Critical Time Intervention-Task Shifting (CTI-TS), which tested the acceptability and feasibility of a peer support work model to improve community-based mental health care for individuals with psychosis in Latin America. We conducted a secondary analysis of 15 in-depth interviews with CTI-TS participants in Chile, using the framework method and defined the framework domains based on five major mechanisms of peer support work identified by a recent literature review. The analysis revealed that users’ perceptions of peer support work mechanisms were strongly shaped by personal motivations, beliefs about professional hierarchies, familial support, and the Chilean mental health system’s incipient recovery orientation. The findings underscore the importance of adopting culturally tailored strategies to promote peer support work, such as involving mental health professionals and fostering equal-powered relationships between PSWs and users.
Similar content being viewed by others
References
Agrest, M., Le, P. T. D., Yang, L., Mascayano, F., Alves-Nishioka, S., Dev, S., et al. (2019). Implementing a community-based task-shifting psychosocial intervention for individuals with psychosis in Chile: Perspectives from users. International Journal of Social Psychiatry, 65(1), 38–45.
Agrest, M., & Stastny, P. (2013). Apoyo de pares: Experiencias y perspectivas internacionales. [Peer Support: International perspectives. An introduction]. Vertex (Buenos Aires, Argentina), 24(113), 410–416.
Ardila-Gomez, S., Agrest, M., Abadi, D., & Cáceres, C. (2013). El aporte de los pares al trabajo en salud mental: consideraciones acerca de las relaciones entre los sistemas formales e informales de ayuda. Relato de una experiencia [Peers contribution to mental health work: Considerations on the relationship between formal and informal help. A case study]. Vertex (Buenos Aires, Argentina), 24(112), 465–471.
Bandura, A. (1969). Social-learning theory of identificatory processes. In D. A. Goslin (Ed.), Handbook of socialization theory and research (pp. 213–262). Chicago: Rand McNally.
Bellamy, C., Schmutte, T., & Davidson, L. (2017). An update on the growing evidence base for peer support. Mental Health and Social Inclusion, 21(3), 161–167.
Birks, M., Chapman, Y., & Francis, K. (2008). Memoing in qualitative research: Probing data and processes. Journal of Research in Nursing, 13(1), 68–75.
Bochniak-Piasecka, D. (2013). Cultural determinants in Chile—The land of great ambitions. Journal of Intercultural Management, 5(1), 71–85.
Borkman, T. (1976). Experiential knowledge: A new concept for the analysis of self help groups. Social Service Review, 50, 445–456.
Bracke, P., Christiaens, W., & Verhaeghe, M. (2008). Self-esteem, self-efficacy, and the balance of peer support among persons with chronic mental health problems. Journal of Applied Social Psychology, 38(2), 436–459.
Brown, L. D., & Lucksted, A. (2010). Theoretical foundations of mental health self-help. In L. D. Brown & S. Wituk (Eds.), Mental health self-help: Consumer and family initiatives (pp. 19–38). New York: Springer Science + Business Media. https://doi.org/10.1007/978-1-4419-6253-9_2.
Cabassa, L. J., Camacho, D., Vélez-Grau, C. M., & Stefancic, A. (2017). Peer-based health interventions for people with serious mental illness: A systematic literature review. Journal of Psychiatric Research, 84, 80–89.
Campos, B., Ullman, J. B., Aguilera, A., & Dunkel Schetter, C. (2014). Familism and psychological health: The intervening role of closeness and social support. Cultural Diversity and Ethnic Minority Psychology., 20(2), 191–201.
Chinman, M., McInnes, D. K., Eisen, S., Ellison, M., Farkas, M., Armstrong, M., & Resnick, S. G. (2017). Establishing a research agenda for understanding the role and impact of mental health peer specialists. Psychiatric Services, 68(9), 955–957.
Clossey, L., Gillen, J., Frankel, H., & Hernandez, J. (2015). The experience of certified peer specialists in mental health. Social Work in Mental Health. https://doi.org/10.1080/15332985.2015.1038412.
Coniglio, F. D., Hancock, N., & Ellis, L. A. (2012). Peer support within clubhouse: A grounded theory study. Community Mental Health Journal, 48(2), 153–160.
Conover, S., & Restrepo-Toro, M. E. (2013). CTI-TS, Manual de capacitación. [CTI-TS, Training Manual]. RedeAmericas. Retrieved from https://www.criticaltime.org/wp-content/uploads/2014/05/CTI-TS-Manual-Spanish-version.pdf.
Dahl, C. M., Mitkiewickz de Souza, F., Lovisi, G. M., & Tavares-Cavalcanti, M. (2015). Stigma and recovery in the narratives of peer support workers in Rio de Janeiro Brazil. British Journal of Psychiatry International, 12(4), 83–85.
Davidson, L., Bellamy, C., Guy, K., & Miller, R. (2012). Peer support among persons with severe mental illnesses: A review of evidence and experience. World Psychiatry, 11, 123–128.
Dixon, L., Krauss, N., & Lehman, A. (1994). Consumers as service providers: The promise and challenge. Community Mental Health Journal, 30(6), 615–625.
Fisher, J. D., Nadel, A., & Whitcher-Alagna, S. (1982). Recipient reactions to aid. Psychological Bulletin, 91(1), 27–54.
Fuhr, D. C., Salisbury, T. T., De Silva, M. J., Atif, N., van Ginneken, N., Rahman, A., et al. (2014). Effectiveness of peer-delivered interventions for severe mental illness and depression on clinical and psychosocial outcomes: A systematic review and meta-analysis. Social Psychiatry and Psychiatric Epidemiology, 49(11), 1691–1702.
Fuhr, D. C., Weobong, B., Lazarus, A., Vanobberghen, F., Weiss, H. A., Singla, D. R., et al. (2019). Delivering the Thinking Healthy Programme for perinatal depression through peers: An individually randomised controlled trial in India. The Lancet Psychiatry, 6(2), 115–127.
Gale, N. K., Heath, G., Cameron, E., Rashid, S., & Redwood, S. (2013). Using the framework method for the analysis of qualitative data in multi-disciplinary health research. BMC Medical Research Methodology, 13(1), 117.
Gidugu, V., Rogers, E. S., Harrington, S., Maru, M., Johnson, G., Cohee, J., et al. (2015). Individual peer support: A qualitative study of mechanisms of its effectiveness. Community Mental Health Journal, 51(4), 445–452.
Gillard, S. (2019). Peer support in mental health services: Where is the research taking us, and do we want to go there? Journal of Mental Health, 28(3), 1–4. https://doi.org/10.1080/09638237.2019.1608935.
Gillard, S., Edwards, C., Gibson, S. L., Owen, C., & Wright, C. (2013). Introducing peer worker roles into UK mental health service teams: A qualitative analysis of the organisational benefits and challenges. BMC Health Services Research, 13, 188–200.
Goffman, E. (1963). Stigma. Notes on the management of spoiled identity. New York: Simon and Schuster.
Gomez, C. F., & Rodriguez, J. K. (2006). Four keys to Chilean culture: Authoritarianism, legalism, fatalism and compadrazgo. Asian Journal of Latin American Studies, 19(3), 43–65.
Hoeft, T. J., Fortney, J. C., Patel, V., & Unützer, J. (2018). Task-sharing approaches to improve mental health care in rural and other low-resource settings: A systematic review. The Journal of Rural Health, 34(1), 48–62.
Larraín, J. (2001). Identidad Chilena. Santiago: LOM Ediciones.
Lloyd-Evans, B., Mayo-Wilson, E., Harrison, B., Istead, H., Brown, E., Pilling, S., et al. (2014). A systematic review and meta-analysis of randomised controlled trials of peer support for people with severe mental illness. BMC Psychiatry, 14(1), 1–12.
Mahlke, C. I., Krämer, U. M., Becker, T., & Bock, T. (2014). Peer support in mental health services. Current Opinion in Psychiatry, 27(4), 276–281.
Mascayano, F., Alvarado, R., Andrews, H. A., Jorquera, M. J., Lovisi, G. M., Mitkiewicz de Souza, F., et al. (2019). Implementing the protocol of a pilot randomized control trial for the recovery-oriented intervention to people with psychoses in two Latin American cities. Cadernos de Saúde Pública. https://doi.org/10.1590/0102-311x00108018.
McLean, J., & McLean, J. (2009). Evaluation of the delivering for mental health peer support worker pilot scheme. Edinburgh: Scottish Government Social Research. Retrieved from https://scottishrecovery.net/wp-content/uploads/2009/11/Full-report.pdf.
Mead, S. (2005). Intentional peer support: An alternative approach. Plainfield, NH: International Peer Support.
Ministerio de Salud de Chile. (2017). Plan Nacional de Salud Mental 2017. [National Plan of Mental Health 2017]. Santiago, Chile. Retrieved from http://web.minsal.cl/wp-content/uploads/2017/06/Borrador-PNSM-Consulta-Pública.pdf.
Minoletti, A. (2012). Mental Health in Chile. International Journal of Mental Health, 41(1), 3–6.
Minoletti, A., Galea, S., & Susser, E. (2012). Community mental health services in Latin America for people with severe mental disorders. Public Health Reviews, 34(2), 13.
Ochocka, J., Nelson, G., Janzen, R., & Trainor, J. (2006). A longitudinal study of mental health consumer/survivor initiatives: Part 3—A qualitative study of impacts of participation on new members. Journal of Community Psychology, 34(3), 273–283.
Pincus, H., Spaeth-Rublee, B., Sara, G., Goldner, E., Prince, P., Ramanuj, P., et al. (2016). A review of mental health recovery programs in selected industrialized countries. International Journal of Mental Health Systems, 10, 73.
Pitt, V., Lowe, D., Hill, S., Prictor, M., Hetrick, S. E., Ryan, R., et al. (2013). Consumer-providers of care for adult clients of statutory mental health services. Cochrane Database of Systematic Reviews. https://doi.org/10.1002/14651858.CD004807.pub2.
Primeau, L. A. (2003). Reflections on self in qualitative research: Stories of family. American Journal of Occupational Therapy, 57(1), 9–16.
Pyle, M., Pilling, S., Machin, K., Allende-Cullen, G., & Morrison, A. P. (2018). Peer support for internalised stigma experienced by people with psychosis: Rationale and recommendations. Journal of Mental Health. https://doi.org/10.1080/17522439.2018.1437212.
Rahman, A., Malik, A., Sikander, S., Roberts, C., & Creed, F. (2008). Cognitive behaviour therapy-based intervention by community health workers for mothers with depression and their infants in rural Pakistan: A cluster-randomised controlled trial. The Lancet, 372(9642), 902–909.
Rebeiro Gruhl, K. L., LaCarte, S., & Calixte, S. (2016). Authentic peer support work: Challenges and opportunities for an evolving occupation. Journal of Mental Health, 25, 78–86.
Repper, J., & Carter, T. (2011). A review of the literature on peer support in mental health services. Journal of Mental Health, 20, 392–411.
Riessman, F. (1965). The “helper-therapy” principle. Social Work, 10, 24-32.
Ritchie, J., & Spencer, L. (1994). Qualitative data analysis for applied policy research. In A. Bryman & R. G. Burgess (Eds.), Analyzing qualitative data (pp. 173–194). London: Routledge.
Rogers, E. S. (2017). Peer support services: State of the workforce-state of the field in the USA. Mental Health and Social Inclusion, 21, 168–175.
Sanabria, H. (2007). The Anthropology of Latin America and the Caribbean. New York, NY: Routledge.
Sapag, J., Klabunde, R., Villaroel, L., Velasco, P., Alvarez, C., Parra, C., et al. (2019). Validation of the Opening Minds Scale and patterns of stigma in Chilean primary health care. PLoS ONE, 14(9), e0221825.
Sikander, S., Ahmad, I., Atif, N., Zaidi, A., Vanobberghen, F., Weiss, H. A., et al. (2019). Delivering the Thinking Healthy Programme for perinatal depression through volunteer peers: A cluster randomised controlled trial in Pakistan. The Lancet Psychiatry, 6(2), 128–139.
Singla, D., Lazarus, A., Atif, N., Sikander, S., Bhatia, U., Ahmad, I., et al. (2014). “Someone like us”: Delivering maternal mental health through peers in two South Asian contexts. Journal of Affective Disorders, 168, 452–458.
Srivastava, A., & Thompson, S. B. (2009). Framework analysis: A qualitative methodology for applied policy research. Journal of Administration and Governance, 4(2), 72–79.
Stastny, P. (2012). Introducing peer support work in Latin American mental health services. Cadernos Saúde Coletiva, 20(4), 473–481.
Stratford, A. C, Halpin, M., Phillips, K., Skerritt, F., Beales, A., Cheng, V., et al. (2019). The growth of peer support: an international charter. Journal of Mental Health, 28(6), 627–632.
Substance Abuse and Mental Health Services Administration (SAMHSA). (2010). Ten guiding principles of recovery. Retrieved from https://store.samhsa.gov/sites/default/files/d7/priv/pep12-recdef.pdf.
Susser, E. (2012). The RedeAmericas. Cadernos Saúde Coletiva, 20(4), 401–402.
Tironi, A. (1990). Autoritarismo, modernización y marginalidad: el caso de Chile 1973–1989 [Authoritarianism, modernization and marginality: The Chilean case 1973–1989]. Santiago, Chile: Ediciones Sur.
Verhaeghe, M., Bracke, P., & Bruynooghe, K. (2008). Stigmatization and self-esteem of persons in recovery from mental illness: The role of peer support. International Journal of Social Psychiatry, 54(3), 206–218.
Watson, E. (2017). The mechanisms underpinning peer support: A literature review. Journal of Mental Health, 20, 1–12. https://doi.org/10.1080/09638237.2017.1417559.
Woodhouse, A., & Vincent, A. (2006). Mental health delivery plan development of peer specialist roles: A literature scoping exercise, (August), 35. Retrieved from http://www.bhintegration.org/media/9622/dev_of_ps_roles.pdf.
Funding
This study was funded by the U.S. National Institute of Mental Health (U19MH095718 and U19MH095699 and R01MH122851). PhuongThao D. Le is funded by a grant from U.S. National Institute of Mental Health (T32MH103210). The views expressed are those of the authors and may not necessarily represent the views of the National Institute of Mental Health, the National Institutes of Health, or the Department of Health and Human Services.
Author information
Authors and Affiliations
Contributions
All authors contributed to the analysis included in the article. All authors read and approved the final manuscript.
Corresponding author
Ethics declarations
Conflict of interest
The authors declare that they have not conflict of interest.
Informed Consent
Informed consent was obtained from all individual participants included in the study
Research Involving Human Participants
The authors affirm that human research participants provided informed consent for research publications
Additional information
Publisher's Note
Springer Nature remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.
Supplementary Information
Below is the link to the electronic supplementary material.
Rights and permissions
About this article
Cite this article
Le, P.D., Agrest, M., Mascayano, F. et al. Understanding Users’ Perspectives of Psychosocial Mechanisms Underpinning Peer Support Work in Chile. Community Ment Health J 58, 111–120 (2022). https://doi.org/10.1007/s10597-021-00800-1
Received:
Accepted:
Published:
Issue Date:
DOI: https://doi.org/10.1007/s10597-021-00800-1