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Dynamics of Institutional Logics in a Cross-Sector Social Partnership: The Case of Refugee Integration in Germany

Journal of Business Ethics volume 159, pages 679–704 (2019)Cite this article

Abstract

This study examines how institutional logics interplay in a cross-sector social partnership that manages refugee integration in a rural district in Germany. In an inductive 15-month case study that drew on interviews and observations, we observe the dynamic materialization of institutional logics in day-to-day practices and an increasing contradiction and even rivalry between community- and market-based institutional logics over time. As a result, we delineate a model explaining the interplay of institutional logics along two dimensions: the dominance of one salient logic and whether conflicts arise among logics. Our analysis also addresses the unifying properties of community as an institutional logic, especially in the context of urgency conditions. In addition, we show the influence of exogenous events and their media coverage on the interplay and conflicts of institutional logics. By unfolding the complexity of refugee integration—one of the global grand challenges of the present—we deepen the current understanding of the specific challenges addressed by cross-sector social partnerships.

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Notes

  1. Germany faced an increase in registered refugees in 2015, compared to the 2014 numbers more than doubled (Die Zeit 2016).

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Acknowledgements

We are thankful to the coordinator of the “Refugee Integration Network” and the District Administrator of the county for their support and for granting us data access. We are grateful to Associate Editor Antonio Vaccaro for his guidance throughout the review process as well as to the three anonymous reviewers for their constructive and helpful comments. We also wish to acknowledge the feedback we received on earlier versions of this work from the members of the EBS Business School’s writing workshop.

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Authors and Affiliations

  1. Department of Management and Economics, EBS Business School, Rheingaustraße 1, 65375, Oestrich-Winkel, Germany

    Andreas Hesse, Karin Kreutzer & Marjo-Riitta Diehl

  2. Pori Unit, Turku School of Economics, University of Turku, Turku, Finland

    Marjo-Riitta Diehl

Authors
  1. Andreas Hesse
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  2. Karin Kreutzer
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  3. Marjo-Riitta Diehl
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Correspondence to Marjo-Riitta Diehl.

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Appendix: Interview Guide

Appendix: Interview Guide

Interview Guide: Round 1

  • How do you see refugee-integration in the county?

  • Can you describe your personal experiences with cross-sector collaboration?

  • What kind of challenges and opportunities do you see in cross-sector collaboration?

  • Do you see any specific needs of cross-sector collaboration in regard to refugee-integration?

  • What is the role of the coordinator in your personal view?

  • What do you think about the social software? Do you use it? How, and why?

Interview Guide: Round 2

  • How do you see the situation of the refugees in our county, now—9 months later?

  • What about boundary conditions?

  • Are you confronted with any challenges?

  • Do you see any changes in cross-sector collaboration?

  • How do you see the coordination of the county administration?

  • What do you think about the social software? Do you use it? How, and why?

List of observations

No.

Date

Kind of observation

Participants/content

No. of hours

1.

10/29/2015

Participant observation

Kick-off dialogue with the coordinator and a project member

2

2.

11/10/2015

Direct personal observation

Presentation social software platform with the coordinator and members of the administration of an association of municipalities

2

3.

12/01/2015

Participant observation

Dialogue with the coordinator

1

4.

12/22/2015

Participant observation

Dialogue with the coordinator and a project member (interviewee sampling)

1

5.

01/22/2016

Direct personal observation

Refugee job fair event for gastronomy/hotel industry

4

6.

01/22/2016

Participant observation

Dialogue with a representative of a job agency

0.5

7.

01/22/2016

Participant observation

Dialogue with a language trainer and psychologist

0.5

8.

01/22/2016

Participant observation

Dialogue with a mayor of a village

0.5

9.

02/03/2016

Direct personal observation

Application interview hotelier/Syrian refugee

1

10.

02/10/2016

Participant observation

De-escalation and alignment meeting for planning of language trainings

3

11.

02/16/2016

Participant observation

Monthly roundtable of a local refugee grassroots organization

2

12.

03/08/2016

Participant observation

Monthly roundtable of a local refugee grassroots organization

2

13.

04/07/2016

Participant observation

Discussion of “Refugee Integration Network” with County Administration Authority

2

14.

04/20/2016

Participant observation

Follow-up of de-escalation and alignment meeting for planning of language trainings

2

15.

04/21/2016

Participant observation

Dialogue with the head of “house of pilotage for refugees”

1.5

16.

05/10/2016

Participant observation

Monthly roundtable of a local refugee grassroots organization

2

17.

05/12/2016

Participant observation

Skill training for volunteers (asylum law)

4

18.

06/21/2016

Participant observation

Follow-up of de-escalation and alignment meeting for planning of language trainings

3

19.

07/10/2016

Participant observation

Alignment meeting for planning of language trainings (“Rheinschiene”)

2

20.

07/10/2016

Participant observation

Dialogue with the head of district authority

0.5

21.

09/14/2016

Direct observation

Employer information event

5

22.

11/04/2016

Direct observation

Symposium “Integration gemeinsam fördern”

5

23.

12/10/2016

Participant observation

Monthly roundtable of a local refugee grassroots organization

2

List of documents

No.

Date/source

Kind of document

Content

1.

10/29/2015 (coordinator)

Internal concept paper

Concept of the county refugee and integration activities 2015

2.

10/15, 12/03, 12/11/2016 (private persons)

E-mails

Conversation between volunteer language trainers

3.

02/04/2016 (user/private person)

E-mail

Critical feedback in regard to the social software platform

4.

02/05/2016 (user/private person)

E-mail

Critical feedback in regard to the social software platform

5.

02/10/2016 (District Administrator)

Letter

Invitation letter for a kick-off event “Successful networks & integration”

6.

02/11/2016 (county administration)

Meeting minutes

De-escalation and alignment meeting for planning of language trainings

7.

02/16/2016 (grassroots organization)

Meeting minutes

Monthly roundtable of a local refugee grassroots organization

8.

03/08/2016 (coordinator)

Internal concept paper

Concept of the county refugee and integration activities 2016

9.

03/08/2016 (coordinator)

Internal diagram

Classification of integration activities of the county administration

10.

04/01/2016 (Internet)

Concept paper

Labor market integration of refugees

11.

04/01/2016 (Internet)

Report

Refugees and immigrants on the labor market—Report September 2015

12.

04/12/2016 (grassroots organization)

Meeting minutes

Monthly roundtable of a local refugee grassroots organization

13.

04/20/2016 (county administration)

Meeting minutes

Meeting for de-escalation and alignment of planning of language trainings

14.

05/10/2016 (private person)

E-mails

Conversation between volunteer language trainers

15.

05/11/2016 (district chief executive)

Invitation letter

Invitation including statements in regard to priorities for 2016

16.

05/15/2016

Brochure

“House of pilotage for refugees”

17.

05/15/2016

Brochure

Project “Miko-MYK of job center MYK”

18.

05/15/2016

Brochure

Welcome brochure for refugees and volunteers

19.

05/15/2016

Brochure

Introduction of a refugee grassroots organization

20.

05/15/2016

Brochure

Welcome brochure for refugees, edited by a high school

21.

May 2016

Social media site

Fremde werden Freunde—Pellenz

22.

May 2016

Social media site

Flüchtlingshilfe im Raum Mayen

23.

May 2016

Social media site

Flüchtlingshilfe Andernach

24.

May 2016

Social media site

Flüchtlingshilfe Bubenheim

25.

May 2016

Social media site

Flüchtlingshilfe Maifeld

26.

May 2016

Social media site

Flüchtlingspaten Vordereifel

27.

May 2016

Social media site

Franken-Konvoi

28.

May 2016

Web site

County administration: https://www.kvmyk.de

29.

May 2016

Web site

Federal Office of Migration and Refugees (www.bamf.de)

30.

05/12/2016

Handouts

Skill training for volunteers (asylum law)

31.

05/10/2016

Meeting minutes

Monthly roundtable of a local refugee grassroots organization

32.

06/14/2016

Meeting minutes

Monthly roundtable of a local refugee grassroots organization

33.

05/11/2016

Meeting minutes

Roundtable Refugee Network (Head of County Administration)

34.

06/21/2016

Meeting minutes

Meeting for de-escalation and alignment of planning of language trainings

35.

07/07/2016

Meeting minutes

Meeting for de-escalation and alignment of planning of language trainings

36.

07/12/2016

Meeting minutes

Monthly roundtable of a local refugee grassroots organization

37.

10/11/2016

Meeting minutes

Monthly roundtable of a local refugee grassroots organization

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Hesse, A., Kreutzer, K. & Diehl, MR. Dynamics of Institutional Logics in a Cross-Sector Social Partnership: The Case of Refugee Integration in Germany. J Bus Ethics 159, 679–704 (2019). https://doi.org/10.1007/s10551-017-3775-0

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