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What Should a Manager Like Me Do in a Situation Like This? Strategies for Handling Ethical Problems from the Viewpoint of the Logic of Appropriateness

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Abstract

In this research, we argue that managers have various strategies for handling complex ethical problems and that these strategies are formed according to the logic of appropriateness. First, we will show through a qualitative empirical study the different strategies that are used for handling ethical problems. Five types of strategies are identified in this study: mediating, principled, isolation, teaching and bystanding. Secondly, we will investigate the types of ethical approaches which managers reveal when handling ethical problems. Thirdly, we will discuss which strategies seem to contribute to the overall ethicality of organisations. To conclude, we suggest that the decisions and actions of managers like the middle managers in this study are influenced by their interpretation of what is appropriate behaviour in the particular situation.

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Authors and Affiliations

  1. School of Business, JAMK University of Applied Sciences, Rajakatu 35, 40200, Jyväskylä, Finland

    Minna-Maaria Hiekkataipale

  2. JSBE Jyväskylä University School of Business and Economics, Ohjelmakaari 10, 40014, Jyväskylä, Finland

    Minna-Maaria Hiekkataipale & Anna-Maija Lämsä

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  1. Minna-Maaria Hiekkataipale
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Hiekkataipale, MM., Lämsä, AM. What Should a Manager Like Me Do in a Situation Like This? Strategies for Handling Ethical Problems from the Viewpoint of the Logic of Appropriateness. J Bus Ethics 145, 457–479 (2017). https://doi.org/10.1007/s10551-015-2911-y

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