Advertisement

Journal of Business Ethics

, Volume 96, Issue 3, pp 383–401 | Cite as

Use of a “Coping-Modeling, Problem-Solving” Program in Business Ethics Education

  • Sheldene K SimolaEmail author
Article

Abstract

During the last decade, scholars have identified a number of factors that pose significant challenges to effective business ethics education. This article offers a “coping-modeling, problem-solving” (CMPS) approach (Cunningham, 2006) as one option for addressing these concerns. A rationale supporting the use of the CMPS framework for courses on ethical decision-making in business is provided, following which the implementation processes for this program are described. Evaluative data collected from N = 101 undergraduate business students enrolled in a third year required course on ethical decision-making in business indicated that the CMPS model is a promising alternative for both overcoming teaching challenges and for facilitating skill acquisition in the areas of ethical recognition, judgment, and action. Limitations and directions for future research are discussed.

Key words

business ethics education “coping-modeling, problem-solving” ethical decision-making program evaluation 

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

Notes

Acknowledgments

I thank the Social Sciences and Humanities Research Council of Canada and the Trent University Learning Innovation and Academic Innovation Funds for grants that supported this project. I thank Nicholas Silieff and Devon Hurvid for their assistance throughout the project.

References

  1. Adkins, N. and R. R. Radtke: 2004, ‘Students’ and Faculty Members’ Perceptions of the Importance of Business Ethics and Accounting Ethics Education: Is There an Expectations Gap?’, Journal of Business Ethics 51(3), 279–300.Google Scholar
  2. Alsop, R.J.: 2006, ‘Business Ethics Education in Business Schools: A Commentary,’ Journal of Management Education 30(11), 11-14.CrossRefGoogle Scholar
  3. Association to Advance Collegiate Schools of Business International (AACSB): 2004, ‘Ethics Education in Business Schools’, http://www.aacsb.edu/eerc/EETF-report-6-25-04.pdf. Downloaded 23 Jan 2008.
  4. Association to Advance Collegiate Schools of Business International (AACSB): 2009, ‘Assessment Resource Center: Direct Measures of Student Learning’, http://www.aacsb.edu/resource_centers/assessment/frequently-asked.asp#null. Downloaded 2 Aug 2009.
  5. Bandura, A.: 1982, ‘Self-Efficacy Mechanism in Human Agency,’ American Psychologist 37, 122-147.CrossRefGoogle Scholar
  6. Bandura, A.: 2002, ‘Selective Moral Disengagement in the Exercise of Moral Agency,’ Journal of Moral Education 31(2), 101-119.CrossRefGoogle Scholar
  7. BarNir, A.: 1998, ‘Can Group-and Issue-Related Factors Predict Choice Shift? A Meta- Analysis of Group Decisions on Life Dilemmas,’ Small Group Research 29(3), 308-338.CrossRefGoogle Scholar
  8. Bebeau, M.J., & S.J. Thoma: 2003, Guide for DIT-2. (University of Minnesota, Center for the Study of Ethical Development, Minneapolis, MN).Google Scholar
  9. Beggs, J.M., Dean, K.L., Gillespie, J., and J. Weiner: 2006, ‘The Unique Challenges of Ethics Instruction,’ Journal of Management Education 30(1), 5-10.CrossRefGoogle Scholar
  10. Brief, A. P., & A. Barsky: 2000, ‘Establishing a climate for diversity: The inhibition of prejudiced reactions in the workplace,’ Research in Personnel and Human Resources Management 19, 91-129.CrossRefGoogle Scholar
  11. Butterfield, K., L. Trevino, & G. Weaver: 2000, ‘Moral Awareness in Business Organizations: Influences of Issue-Related and Social Context Factors,’ Human Relations 53(7), 981–1018.CrossRefGoogle Scholar
  12. Campbell, C.R., C.O. Sift, & L. Denton: 2000, ‘Cheating Goes Hi-Tech: Online Term Paper Mills,’ Journal of Management Education 24(6), 726-740.CrossRefGoogle Scholar
  13. Chamberlain, P., G. R. Patterson, J. B. Reid, K. Kavanagh and M. S. Forgatch: 1984, `Observation of Client Resistance', Behavior Therapy 15, 144–155Google Scholar
  14. Cunningham, C.E.: 2006, ‘COPE: ‘Large-Group, Community-Based, Family-Centered Parent Training.’ In R.A. Barkley (Ed.) Attention-Deficit Hyperactivity Disorder: A Handbook For Diagnosis and Treatment 3rd Ed. (The Guilford Press, New York), pp. 480-498.Google Scholar
  15. Cunningham, C.E., Bremner, R., & M. Boyle: 1995, ‘Large Group Community-Based Parenting Programs: Utilization, Cost Effectiveness, and Outcome,’ Journal of Child Psychology and Psychiatry 36(7), 1141-1159.CrossRefGoogle Scholar
  16. Cunningham, C.E., R. Bremner & S. Secord: 1998, COPE: The Community Parent Education ProgramLeader’s Manual (Hamilton Health Sciences Corporation, Hamilton, ON).Google Scholar
  17. Cunningham, C.E., Davis, J. R., Bremner, R., Dunn, K.W., and R. Rzasa: 1993, ‘Coping Modeling Problem Solving Versus Mastery Modeling: Effects on Adherence, In -Session Process, and Skill Acquisition in a Residential Parent-Training Program,’ Journal of Consulting and Clinical Psychology 61(5), 871-877.CrossRefGoogle Scholar
  18. Dean, K.L., & J.M. Beggs: 2006, ‘University Professors and Teaching Ethics: Conceptualizations and Expectations,’ Journal of Management Education 30(1), 15-44.CrossRefGoogle Scholar
  19. Dubinsky, A.J., & B. Loken: 1989, “Analyzing Ethical decision Making in Marketing,” Journal of Business Research 19(2), 83-107.CrossRefGoogle Scholar
  20. Erickson, P.I., & C.P. Kaplan: 2000, ‘Maximizing Qualitative Responses about Smoking in Structured Interviews,’ Qualitative Health Research 10, 829-840.CrossRefGoogle Scholar
  21. Ferrell, O.C., & L.G. Gresham: 1985, ‘A Contingency Framework for Understanding Ethical Decision Making in Marketing,’ Journal of Marketing 49(3), 87-96.CrossRefGoogle Scholar
  22. Gioia, D.A.: 1995, ‘Personal Reflections on the Pinto Fire Case.’ In L.K. Treviño & K. Nelson, Managing Business Ethics (Wiley, New York), pp. 101-105.Google Scholar
  23. Gioia, D.A.: 2002., ‘Business Education’s Role in the Crisis of Corporate Confidence,’ Academy of Management Executive 16(3), 142-145.Google Scholar
  24. Hunt, S.D. & S. Vitell: 1986, ‘A General Theory of Marketing Ethics,’ Journal of Macromarketing 6(1), 5-16.CrossRefGoogle Scholar
  25. Jackson, K. and W. Trochim: 2002, `Concept Mapping as an Alternative Approach for the Analysis of Open-Ended Survey Responses', Organizational Research Methods 5(4), 307–336Google Scholar
  26. Janis, I.: 1982, Groupthtink 2nd Ed. (Houghton Mifflin, Boston, MA).Google Scholar
  27. John, S.H., & C.A. Strand: 2000, ‘Preparation for a Career: An Examination of the Ethical Attitudes of Business Students,’ Journal of Business Education, 1 54-69.Google Scholar
  28. Jones, T.M.: 1991, ‘Ethical Decision Making By Individuals in Organizations: An Issue -Contingent Model,’ Academy of Management Review 16(2), 366-395.CrossRefGoogle Scholar
  29. Kaptein, S.P.: 1998, Ethical Management: Auditing and Developing the Ethical Content of Organizations (Kluwer Academic Publishers, Dordrecht, The Netherlands).Google Scholar
  30. Kohlberg, L.: 1969, ‘Stage and Sequence: The Cognitive-Developmental Approach to Socialization.’ In D.A. Goslin (Ed.), Handbook of Socialization Theory and Research (Rand McNally, Chicago, IL), pp. 347-380.Google Scholar
  31. Lawson, R. A.: 2004, ‘Is Classroom Cheating Related to Business Students’ Propensity to Cheat in the “Real World”?’, Journal of Business Ethics 49(2), 189-199.CrossRefGoogle Scholar
  32. Leary, M. R. and R. S. Miller: 1986, Social Psychology and Dysfunctional Behavior (Springer-Verlag, New York)Google Scholar
  33. Lyttle, J.: 2001, ‘The Effectiveness of Humor in Persuasion: The Case of Business Ethics Training,’ The Journal of General Psychology 128(2), 206-216.CrossRefGoogle Scholar
  34. Masters, J.C., Burish, T.G., Hollon, S.D., and D.C. Rimm: 1987. Behavior Therapy: Techniques and Empirical Findings 3rd Ed. (Harcourt Brace Jovanovich, San Diego, CA).Google Scholar
  35. McCabe, D. L. and L. K.Trevino: 1995, ‘Cheating Among Business Students: A Challenge for Business Leaders and Educators,’ Journal of Management Education 19(2) 205-218.CrossRefGoogle Scholar
  36. McDavid, J.C., & L.R.L. Hawthorn: 2006, Program Evaluation & Performance Measurement: An Introduction to Practice (Sage Publications, London).Google Scholar
  37. McDonald, G.M., and G.D. Donleavy: 1995, ‘Objectives to the Teaching of Business Ethics’, Journal of Business Ethics 10(1), 829-835.Google Scholar
  38. McKnight, K.M., & L. Sechrest: 2004, ‘Program Evaluation.” In S.N. Haynes & E.M. Heiby (Eds.), Comprehensive Handbook of Psychological Assessment (Vol., 3), (John Wiley & Sons, Inc., Hoboken, NJ), pp. 246-266.Google Scholar
  39. Meichenbaum, D.: 1971, ‘An Examination of Modelling Characteristics in Reducing Avoidance Behavior,’ Journal of Personality and Social Psychology 17, 298-307.CrossRefGoogle Scholar
  40. Miles, M., & M. Humberman: 1994, Qualitative Data Analysis: An Expanded Sourcebook (2nd Ed.) (Sage, Thousand Oaks, CA).Google Scholar
  41. Mordock, J.B.: 1995, ‘Program Evaluation versus Applied Research: Performance Targets, Outcomes, and User-Based Factors in Evaluating Children’s Treatment Programs,’ Residential Treatment for Children & Youth 13(2), 1-14.CrossRefGoogle Scholar
  42. Morrison, M: 2002, ‘Risk and Responsibility: The Potential of Peer Teaching to Address Negative Leadership,’ Improving Schools 7(3), 217-226.CrossRefGoogle Scholar
  43. Nisbett, R. E., & L. Ross: 1980, Human Inference: Strategies and Shortcomings of Social Judgment (Prentice-Hall, Englewood-Cliffs).Google Scholar
  44. Owen, J.M.,: 2007, Program Evaluation: Forms and Approaches 3rd Ed. (The Guilford Press, New York).Google Scholar
  45. Paine, L.S.: 2003, Value Shift: Why Companies Must Merge Social and Financial Imperatives to Achieve Superior Performance (McGraw-Hill, New York).Google Scholar
  46. Pamental, G.L.: 1991, ‘The Course in Business Ethics: Why Don’t the Philosophers Give Business Students What They Need?’ Business Ethics Quarterly 1 , 385-393.CrossRefGoogle Scholar
  47. Patterson, G. R. and M. S. Forgatch: 1985, `Therapist Behavior as a Determinant for Client Noncompliance: A Paradox for the Behavior Modifier', Journal of Consulting and Clinical Psychology 53, 846–851Google Scholar
  48. Power, S.J. and Lundsten, L.L.: 2001, “MBA Student Opinion About the Teaching of Business Ethics: Preference for Inclusion and Perceived Benefit,’ Teaching Business Ethics 5(1), 59-70.CrossRefGoogle Scholar
  49. Rawls, J.: 1971, A Theory of Justice, (Harvard University Press, Cambridge).Google Scholar
  50. Reiter, S.A: 1996, ‘The Kohlberg-Gilligan Controversy: Lessons for Accounting Ethics Education,’ Critical Perspectives on Accounting 7(1), 33-54.CrossRefGoogle Scholar
  51. Rest, J.R.: 1986. Moral Development: Advances in Research and Theory (Praeger, New York).Google Scholar
  52. Rest, J.R.: 1990, DIT Manual. (University of Minnesota, Center for the Study of Ethical Development, Minneapolis, MN).Google Scholar
  53. Sanyal, R. N.: 2000, ‘An Experiential Approach to Teaching Business Ethics in International Business,’ Teaching Business Ethics 4, 137-149.CrossRefGoogle Scholar
  54. Sarason, J.G.: 1975, ‘Test Anxiety and the Self-Disclosing Model,’ Journal of Consulting and Clinical Psychology 43, 148-153.CrossRefGoogle Scholar
  55. Sims, R.L.: 1993, ‘The Relationship Between Academic Dishonesty and Unethical Business Practices,’ Journal of Education for Business 69, 207-211.CrossRefGoogle Scholar
  56. Sims, R.R.: 2002, ‘Business Ethics Teaching For Effective Learning,’ Teaching Business Ethics 6, 393-410.CrossRefGoogle Scholar
  57. Sims, R.R.: 2004, ‘Business Ethics Teaching: Using Conversational Learning to Build an Effective Classroom Learning Environment,’ Journal of Business Ethics 49, 201-211.CrossRefGoogle Scholar
  58. Sims, R.R. and E.W. Felton, Jr.: 2006, ‘Designing and Delivering Business Ethics Teaching and Learning,’ Journal of Business Ethics 63, 297-312.CrossRefGoogle Scholar
  59. Smith, M.E.: 1989, Evaluability Assessment: A Practical Approach. (Kluwer, Norwell, MA).Google Scholar
  60. Smyth, M.L & J.R., Davis: 2004, ‘Perceptions of Dishonesty Among Two-Year College Students: Academic Versus Business Situations,’ Journal of Business Ethics 51(1), 63-73.CrossRefGoogle Scholar
  61. Solomon, R.C.: 1992, Ethics and Excellence: Cooperation and Integrity in Business (Oxford University Press, New York).Google Scholar
  62. Spender, D.: 1980, Man Made Language (Pandora, London).Google Scholar
  63. Stangor, C.: 2004, Research Methods for the Behavioral Sciences 2nd Ed. (Houghton Mifflin Company, New York).Google Scholar
  64. Stark, A.: 1992, ‘What’s the Matter with Business Ethics?’ Harvard Business Review 71, 38-48.Google Scholar
  65. Swift, C.O., & S. Nonis: 1998, ‘When No One is Watching: Cheating Behavior in Projects and Assignments,′ Marketing Education and Review 8(1), 27-36.Google Scholar
  66. Tindal, J.A.: 2009, PeerPower Workbook: Applying Peer Helper Skills 3rd Ed. (Routledge, New York).Google Scholar
  67. Treviño, L. K.: 1986, `Ethical Decision Making in Organizations: A Person Situation Interactionist Model', Academy of Management Review 11(3), 601–617Google Scholar
  68. Treviño, L.K., & M. E. Brown: 2004, ‘Managing To Be Ethical: Debunking Five Business Ethics Myths,’ Academy of Management Executive 18(2), 69-81.Google Scholar
  69. Treviño, L. K. and K. Nelson: 2007, Managing Business Ethics: Straight Talk About How to Do It Right, 4th Edition (John Wiley & Sons, New York)Google Scholar
  70. Tversky, A. & D. Kahneman: 1974, ‘Judgment Under Uncertainty: Heuristics and Biases,’ Science 185 , 1124-1131.CrossRefGoogle Scholar
  71. Weber, J.A., 2007, ‘Business Ethics Training: Insights from Learning Theory,’ Journal of Business Ethics 70 61-85.CrossRefGoogle Scholar
  72. Woo, C.Y.: 2003, ‘Personally Responsible,’ BizEd 11, 22-27.Google Scholar

Copyright information

© Springer Science+Business Media B.V. 2010

Authors and Affiliations

  1. 1.Trent UniversityPeterboroughCanada

Personalised recommendations