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A Systematic Review of Organizational and Workforce Interventions to Improve the Culture and Climate of Youth-Service Settings

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Abstract

Both organizational culture and climate are associated with service quality and outcomes across youth-service settings. Increasing evidence indicates capacity of organizational interventions to promote a positive and effective culture and climate. Less is known about common intervention components across studies and service settings. The current systematic review reviewed 9223 citations and identified 31 studies, across six youth-service settings, measuring changes over time in organizational culture and climate following implementation of an organizational or workforce support intervention. Results highlight the promise of organizational interventions, a need for more comparison and randomized designs, and future directions for maximizing capacity of organizations to promote health for frontline providers and the children they serve.

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  1. Florida International University, DM 256, 11200 S.W. 8th Street, Miami, FL, 33199, USA

    Rachel R. Ouellette, Allison C. Goodman, Frances Martinez-Pedraza, Jacqueline O. Moses, Kelly Cromer, Xin Zhao, Jeffrey Pierre & Stacy L. Frazier

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  1. Rachel R. Ouellette
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Ouellette, R.R., Goodman, A.C., Martinez-Pedraza, F. et al. A Systematic Review of Organizational and Workforce Interventions to Improve the Culture and Climate of Youth-Service Settings. Adm Policy Ment Health 47, 764–778 (2020). https://doi.org/10.1007/s10488-020-01037-y

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