Abstract
Clinician burnout is presumed to negatively impact healthcare quality; yet scant research has rigorously addressed this hypothesis. Using a mixed-methods, randomized, comparative effectiveness design, we tested two competing approaches to improve care—one addressing clinician burnout and the other addressing how clinicians interact with consumers—with 192 clinicians and 469 consumers at two community mental health centers. Although qualitative reports were promising, we found no comparative effectiveness for either intervention on burnout, patient-centered processes, or other outcomes. Discussion includes identifying ways to strengthen approaches to clinician burnout.
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Notes
We refer to care recipients as “consumers” in mental health settings, and “patients” when referring to recipients of general medical care or when using specific terms of patient-centered care or patient activation.
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Research reported in this publication was funded through a Patient-Centered Outcomes Research Institute (PCORI) Award (# IH-1304-6597).
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Salyers, M.P., Garabrant, J.M., Luther, L. et al. A Comparative Effectiveness Trial to Reduce Burnout and Improve Quality of Care. Adm Policy Ment Health 46, 238–254 (2019). https://doi.org/10.1007/s10488-018-0908-4
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DOI: https://doi.org/10.1007/s10488-018-0908-4