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A Comparison of Two Coaching Approaches to Enhance Implementation of a Recovery-Oriented Service Model

  • Frank P. Deane
  • Retta Andresen
  • Trevor P. Crowe
  • Lindsay G. Oades
  • Joseph Ciarrochi
  • Virginia Williams
Original Article

Abstract

Moving to recovery-oriented service provision in mental health may entail retraining existing staff, as well as training new staff. This represents a substantial burden on organisations, particularly since transfer of training into practice is often poor. Follow-up supervision and/or coaching have been found to improve the implementation and sustainment of new approaches. We compared the effect of two coaching conditions, skills-based and transformational coaching, on the implementation of a recovery-oriented model following training. Training followed by coaching led to significant sustained improvements in the quality of care planning in accordance with the new model over the 12-month study period. No interaction effect was observed between the two conditions. However, post hoc analyses suggest that transformational coaching warrants further exploration. The results support the provision of supervision in the form of coaching in the implementation of a recovery-oriented service model, and suggest the need to better elucidate the mechanisms within different coaching approaches that might contribute to improved care.

Keywords

Implementation Transfer of training Transformational coaching Care planning Values 

Notes

Acknowledgments

This work was supported by the Australian Research Council [Grant Number LP0990708].

Conflict of interest

None for any author.

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Copyright information

© Springer Science+Business Media New York 2013

Authors and Affiliations

  • Frank P. Deane
    • 1
  • Retta Andresen
    • 1
  • Trevor P. Crowe
    • 2
  • Lindsay G. Oades
    • 3
  • Joseph Ciarrochi
    • 4
  • Virginia Williams
    • 2
  1. 1.Illawarra Institute for Mental HealthUniversity of WollongongWollongongAustralia
  2. 2.School of PsychologyUniversity of WollongongWollongongAustralia
  3. 3.Australian Institute of Business Wellbeing, Sydney Business SchoolUniversity of WollongongWollongongAustralia
  4. 4.School of Social Sciences and PsychologyUniversity of Western SydneyPenrithAustralia

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