Annals of Operations Research

, Volume 203, Issue 1, pp 81–99 | Cite as

A logistics deployment decision support system at Pfizer

  • Tan Miller
  • Emmanuel Peters
  • Vijay Gupta
  • Oduntan Bode


We constructed a decision-support-system (DSS) to help the distribution network of Pfizer plan the daily deployment of finished goods inventory across its network. Utilizing databases, programming languages, spreadsheets and data inputs from the firm’s ERP; this system guides daily shipments of critical inventory between plants, distribution centers and copackers. This DSS improved the firm’s ability to effectively utilize its storage capacity and meet customer shipping requirements across a widely dispersed network.


Logistics Decision support systems Distribution network Inventory deployment 


Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.


  1. Angerhofer, B. J., & Angelides, M. C. (2006). A model and a performance measurement system for collaborative supply Chains. Decision Support Systems, 42, 283–301. CrossRefGoogle Scholar
  2. Bender, P. S., Brown, R. W., Isaac, M. H., & Shapiro, J. F. (1985). Improving purchasing productivity at IBM with a normative decision support system. Interfaces, 15(3), 106–116. CrossRefGoogle Scholar
  3. Bloemen, R. J., & Maes (1992). A DSS for optimizing the aggregate production planning at Monsanto Antwerp. European Journal of Operational Research, 61(1, 2), 30–40. CrossRefGoogle Scholar
  4. Bowersox, D. J., & Closs, D. J. (1996). Logistical management, the integrated supply chain process. New York: McGraw-Hill. Google Scholar
  5. Boykin, R. F., & Levary, R. R. (1985). An interactive decision support system for analyzing ship voyage alternatives. Interfaces, 15(2), 81–85. CrossRefGoogle Scholar
  6. Brown, D. C. (1985). The anatomy of a decision support system: how Abbott labs puts DSS to work for 2,000 products. Business Marketing, 70(6), 80–84. Google Scholar
  7. Fildes, R., Goodwin, P., & Lawrence, M. (2006). The design features of forecasting support systems and their effectiveness. Decision Support Systems, 42, 351–361. CrossRefGoogle Scholar
  8. Guariso, G., Rinaldi, S., & Soncini-Sessa, R. (1985). Design support systems for water management: the lake Como case study. European Journal of Operational Research, 21(2), 295–309. CrossRefGoogle Scholar
  9. Gupta, V., Peters, E., Miller, T., & Blyden, K. (2002). Implementing a distribution-network decision support system at Pfizer/Warner-Lambert. Interfaces, 32(4), 28–45. CrossRefGoogle Scholar
  10. Hall, M. (2000). DSS leads firm to ASP business. Comput World, 34(30), 40. Google Scholar
  11. Li, J., Sikora, R., Shaw, M., & Tan, G. W. (2006). A strategic analysis of inter organizational information sharing. Decision Support Systems, 42, 251–266. CrossRefGoogle Scholar
  12. Liberatore, M. L., & Miller, T. C. (1985). A hierarchical production planning system. Interfaces, 15(4), 1–11. CrossRefGoogle Scholar
  13. Liberatore, M. L., & Nydick, R. (1998). Decision technology for business application. Villanova: McGraw-Hill, Primus Custom Publishing. Google Scholar
  14. Liberatore, M. L., & Nydick, R. (2000). Introduction to decision technology modeling software and applications. Villanova: LN Publishing. Google Scholar
  15. Manjunath, M. L., Tummala, V. M. R., & Cox, K. (1997). A decision support system model in estimating budgets for standard figure tools at mattel toys. Computers Industrial and Engineering, 33(3, 4), 617–620. CrossRefGoogle Scholar
  16. Ramani, K. V. (2001). DSS-enabled materials management process at MP trust hospital. Production Inventory Management, 42(1), 1–1. Google Scholar
  17. Sen, T. K., Moore, L. J., & Hess, T. J. (2000). An organizational decision support system for managing the DOE hazardous waste cleanup program. Decision Support Systems, 29(1), 89–109. CrossRefGoogle Scholar
  18. Sullivan, R. S., & Secrest, S. C. (1985). A simple optimization DSS for production planning at Dairyman’s cooperative creamery association. Interfaces, 15(5), 46–54. CrossRefGoogle Scholar
  19. Thomassey, S., & Fiordaliso, A. (2006). A hybrid sales forecasting system based on clustering and decision trees. Decision Support Systems, 42, 408–421. CrossRefGoogle Scholar
  20. Van der Heyden, W. P. A., & Ottjes, J. A. (1985). A decision support system for the planning of the workload n a grain terminal. Decision Support Systems, 1(4), 293–298. CrossRefGoogle Scholar
  21. Wong, H. J., Legnini, M. W., Whitmore, H. H., & Taylor, R. S. (2000). The diffusion of decision support systems in healthcare: are we there yet? (Practitioner application). Journal of Healthcare Management, 45(4), 240–253. Google Scholar

Copyright information

© Springer Science+Business Media, LLC 2010

Authors and Affiliations

  • Tan Miller
    • 1
  • Emmanuel Peters
    • 2
  • Vijay Gupta
    • 3
  • Oduntan Bode
    • 2
  1. 1.College of Business AdministrationRider UniversityLawrencevilleUSA
  2. 2.Johnson & Johnson, Inc.SkillmanUSA
  3. 3.Pfizer, Inc.PeapackUSA

Personalised recommendations