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Business model metrics: an open repository

Abstract

Development of successful business models has become a necessity in turbulent business environments, but compared to research on business modeling tools, attention to the role of metrics in designing business models in literature is limited. Building on existing approaches to business models and performance measurement literature, we develop a generic open repository of metrics related to core business model concepts. We validate and assess the practical value of the repository based on four e-Business model cases. The repository can be utilized in designing business models, specifically for networked enterprises. It is neither complete nor universally applicable, but needs adjustment with each design. Ultimately, with this paper, we hope measurement will become an integral part of the business model innovation discussion.

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Correspondence to Marikka Heikkilä.

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Heikkilä, M., Bouwman, H., Heikkilä, J. et al. Business model metrics: an open repository. Inf Syst E-Bus Manage 14, 337–366 (2016). https://doi.org/10.1007/s10257-015-0286-3

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Keywords

  • Business model
  • Innovation
  • Metrics
  • Repository
  • Performance measure
  • Design cases
  • e-Business