Abstract
Web services are supported by major IT vendors and have been adopted by some enterprises in various applications. However, due to the hype surrounding Web services, information technology (IT) personnel and business managers often have difficulty assessing the potential uses, impacts, and benefits of Web services. Based on literature review and technical information, as well as field and Web-based case studies, we have developed a framework for analyzing the driving forces for Web services adoption. The framework and detailed benefits analysis model can be used by IT and business strategy planners to identify technical options and business opportunities, as well as to formulate Web services implementation strategies.
Similar content being viewed by others
References
Arkin A et al. (2003) Web service choreography interface 1.0 specification. http://dev2dev.bea.com/techtrack/wsci.jsp
A.T. Kearney and The Stencil Group (2002), The emerging web services market. http://www.atkearney.com/main.taf?p=5,3,1,40
BEA (2003) Web services: introduction. Sept. 10, http://www.bea.com/products/webservices/index.shtml
Bloomberg J (2002) The paradox of reusability, 30 January. http://www.zapthink.com/flashes/01302002rhodes.html
Boulton C (2002) SOAP 1.2 Passage snagged by IP issues. 8 November, http://www.interetnews.com/dev-news/article.php/1497091
Bowles A (2002) The open standards imperative: IBM’s open-for-business strategy. IBM e-Business Software, March, http://www-3.ibm.com/software/solutions/webservices/pdf/OpenStandards_wp.pdf
CapeClear (2003) EAI and web services lowering the total cost of integration. http://www.capeclear.com/products/whitepapers/eai_ws_whitepaper.pdf
Champion M, Ferris C, Newcomer E, Orchard D (2002) Web services architecture. W3C Working Draft, W3C, 14 November, http://www.w3.org/TR/2002/WD-ws-arch-20021114/
Chappell D (2003) Lifting the fog on web services. http://www.adtmag.com/article.asp?id=6395
Coyle FP (2002) XML, Web services, and the data revolution, Addison-Wesley, Reading
Ferris C, Langworthy D (2003) Web services reliable messaging protocol (WS-ReliableMessaging). 13 March, http://msdn.microsoft.com/ws/2003/03/ws-reliablemessaging/
GrandCentral.com (2003) Grand central communications: features and benefits. September 2, http://www.grandcentral.com/solutions/benefits.html
Hagel J (2002) Out of the Box: Strategies for Achieving Profits Today& Growth Tomorrow Through Web Services. Harvard Business School Press.
Hailstone R, Perry R (2002) IBM and the strategic potential of web services: assessing the customer experience. IDC
Hanna J (2003) Web services. 3 February, http://hbsworkingknowledge.hbs.edu/pubitem.jhtml?id=3285&sid=-1&t=special_reports_cyber2003
Hoffman T (2002) Web services ROI remains tough to prove. Computer World, 28 October, http://www.computerworld.com/developmenttopics/development/webservices/story/0,10801,75417,00.html
Holloway R (2003) Web service standards set the stage. .Net Magazine, June, http://www.fawcette.com/dotnetmag/2003_07/magazine/columns/trends/default_pf.asp
Lea D, Vinoski S (2003) Middleware for web services. IEEE Internet Comput 7(1):28–29
Liebowitz SJ, Margolis SE (1998) Network externalities (effects). 2 November, http://www.utdallas.edu/∼liebowit/palgrave/network.html
Line56 and A.T. Kearney (2002) E-Business outlook: 2003. 22 August, http://www.line56.com/download/ebiz_outlook-2003.pdf
McDaniel T, Kelly D (2002) Case study: T-motion powered by Systinet, Hurwitz Group
McIlraith S, Son TC, Zeng H (2001). Semantic web services. Special issue on the semantic web. IEEE Intell Syst 16(2): 46–53
Microsoft (2002) Dollar rent a car breathes new life into legacy systems using .NET connected software. Microsoft .NET in real world, March
Microsoft (2003) Microsoft case studies. http://www.microsoft.com/resources/casestudies/
Mello A (2002) When CRM and Web services collide. Tech Update, ZDNet, 3 April, http://techupdate.zdnet.com/techupdate/stories/main/0,14179,2859862,00.html
RosettaNet (2003) RosettaNet overview. http://www.rosettaNet.org/
Seddon PB, Staples S, Patnayakuni R, Bowtell M (1999) Dimensions of information systems success. Communications of AIS 2
Shang S, Seddon PB (2000) A comprehensive framework for classifying benefits of ERP systems. Proceedings of the 2000 Americas conference on information systems, Long Beach California, 10–13 August, pp 1005–1014
SIIA (2002) Web services today. http://www.siia.net/divisions/software/webcasts/11-5-02/survey.ppt
Stencil Group (2002) Defining Web Services. http://www.stencilgroup.com/ideas_scope_200106wsdefined.pdf
Sun microsystems inc. (2003) Java web services tutorial. http://java.sun.com/webservices/docs/1.0/ tutorial/index.html
Tan YS, Topol B, Vellanki V, Xing J (2003) Business service grid Part 1: introduction, http://www-106.ibm.com/developerworks/ibm/library/i-servicegrid/
UDDI.com (2003) About UDDI, http://www.uddi.org/about.html
W3C (2000) Simple object access protocol (SOAP) 1.1. W3C Note, 08 May, http://www.w3.org/TR/SOAP/
W3C (2001) Web services description language (WSDL) 1.1. W3C Note, 15 March, http://www.w3.org/TR/wsdl
Author information
Authors and Affiliations
Corresponding author
Rights and permissions
About this article
Cite this article
Chen, M. An analysis of the driving forces for Web services adoption. ISeB 3, 265–279 (2005). https://doi.org/10.1007/s10257-005-0013-6
Published:
Issue Date:
DOI: https://doi.org/10.1007/s10257-005-0013-6