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Theoretical foundations for collaborative commerce research and practice


Going beyond the trading view of electronic commerce, collaborative commerce (c-commerce) is concerned with electronic means to enable and facilitate collaborative relationships involving knowledge flows among distributed participants engaged in various joint activities such as those that make up the value chain. C-commerce experience among practitioners is in an emergent stage and c-commerce research has yet to be well-developed. There are many open questions about c-commerce practices and fundamentals. Drawing on a wide range of literature, this paper introduces a theoretical foundation for investigating the nature and outcomes of c-commerce. This foundation takes the form of a relatively comprehensive theoretical framework that identifies salient factors and relationships for practitioners to consider in launching a c-commerce initiative or for researchers to consider in designing c-commerce research studies.

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Correspondence to Edward Hartono.

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Hartono, E., Holsapple, C. Theoretical foundations for collaborative commerce research and practice. ISeB 2, 1–30 (2004).

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Key words:

  • c-commerce framework
  • collaborative commerce
  • collaboration definition
  • collaboration elements
  • collaboration phases
  • inter-organizational collaboration