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Accessible software development: a conceptual model proposal

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Abstract

Equal access to all software and digital content should be a reality in the Digital Era. This argument is something defended both by existing regulations, norms and standards, and also business organizations and governments. Despite this acknowledgement, the reality is still far from the desired equality. For certain groups of disabled or impaired citizens, such as the visually impaired, the existence of e-accessibility compliance represents an opportunity to integrate, in a more simple and straightforward manner, their societies. Despite the existing poor results on e-accessibility compliance, the mentioned citizens insist on using digital devices in their daily lives. Even though, in the last decade, multiple standards and regulations have been published towards indicating how to develop accessible digital user interfaces, there are still two major issues surrounding its implementation: the complexity and disparity of the documents containing the abovementioned norms, and also the lack of e-accessibility know-how by software experts. With this in mind, a proposal for an accessible software development model that encompasses e-accessibility incorporation as one of the development process activities has been presented. This model might represent a very interesting support tool for software development organizations and a novel resource for learning and training institutions to be able to improve their computer science and informatics students’ skills on e-accessibility.

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Acknowledgements

This work was supported by national funds through the Portuguese Foundation for Science and Technology (FCT) under the Project UID/CEC/04524/2016. This work was financed by the ERDF—European Regional Development Fund through the Operational Program for Competitiveness and Internationalization—COMPETE 2020 within Project (POCI-01-0145-FEDER-006961), and by National Funds through the Portuguese funding agency, FCT—Fundação para a Ciência e a Tecnologia as part of Project (UID/EEA/50014/2013).

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  1. INESC TEC, University of Trás-os-Montes and Alto Douro, Quinta de Prados, 5000-801, Vila Real, Portugal

    João Sousa e Silva, Ramiro Gonçalves, Frederico Branco & José Martins

  2. Instituto Politécnico de Leiria, R. Gen. Norton de Matos, 2411-901, Leiria, Portugal

    António Pereira

  3. GOVCOPP, Department of Economics, Management, Industrial Engineering and Tourism, University of Aveiro, Aveiro, Portugal

    Manuel Au-Yong-Oliveira

  4. Polytechnique Institute of Bragança - EsACT, Campus do Cruzeiro, Avenida 25 de Abril, Lote 2, 5370-202, Mirandela, Portugal

    José Martins

  5. AquaValor - Centro de Valorização e Transferência da Água, Chaves, Portugal

    Ramiro Gonçalves

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Silva, J.S.e., Gonçalves, R., Branco, F. et al. Accessible software development: a conceptual model proposal. Univ Access Inf Soc 18, 703–716 (2019). https://doi.org/10.1007/s10209-019-00688-5

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