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Table 1 Research activities

From: An empirical study of mobile-device use at Norwegian oil and gas processing plants

  Method and location Participants Purpose Duration Equipment
Phase I Semi-structured interview
Carried out in the administration building, mainly in the control room
Five operators (all male) Evaluation of Motorola’s MTP850 Ex TETRA terminal for radio communication Each interview took 20–30 min Images of the TETRA terminal, list of interview questions, voice recorder, camera
Participant observation
Carried out in the plant’s substations
Two operators (both male) Study of operator interaction and work performance Operators were observed for half a shift Notepad
Phase II Video-based participant observation
Carried out in the process- and compression areas of the plant and in the control room
Three operators (all male), including an apprentice Study of operator interaction and work performance Operators were observed during 3-day shifts (each starting at 7 am and ending at 3 pm) Panasonic NV-GX7 camcorder, notepad
Phase III Open interview
Carried out in a meeting room of the administration building
Two IT engineers and one operator (all male) Evaluation of Bartec’s PDA MC 9090ex-K used for collecting process data (barcode scanning) The interview lasted about an hour Interview guide, voice recorder, notepad
Video-based participant observation
Carried out in the pump room, measuring station, cargo dock, and treatment plant
Four operators (two male and two female), including an apprentice Field study of operator-device interaction Two operators were observed for about 2 h during a demonstration round; the other two operators were observed during an afternoon shift (starting at 3 pm and ending at 10 pm) Panasonic NV-GX7 camcorder, notepad