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Patient-provider communication about medication cost in rheumatoid arthritis

Abstract

Objective

To examine the perceived importance and frequency with which out-of-pocket medication costs are discussed between rheumatologists and patients with rheumatoid arthritis (RA) in Canada.

Methods

A cross-sectional online survey was distributed to patients with RA and rheumatologists; both were asked to rate their perceived importance of discussing medication costs, and how often these discussions occurred. Predictors of (1) patients discussing costs with their rheumatologist and (2) the perceived importance of discussing medication cost for patients were explored.

Results

Seventy-eight patients and 64 rheumatologists completed the survey; 68% patients and 75% of physicians rated the perceived importance of discussing medication costs as “quite” or “very important”; 22% of patients reported never talking about medication cost, but no physicians reported never discussing costs with patients. The only predictor of talking about cost among patients (at 10% level) was whether they perceived it as highly important (p = 0.058). Higher perceived importance of discussing out-of-pocket costs was associated with a more positive attitude to shared decision-making (p = 0.044).

Conclusion

Discussions about cost do not always happen, even with diseases with potentially high medication costs like RA. Cost was more likely to be discussed by patients who perceived it as “very important,” suggesting the onus might be on patients to initiate these conversations. Without any significant predictors regarding what may make physicians more likely to think it was important to discuss medication costs, there is a need to reinforce recommendations that all physicians seek to discuss costs with all of their patients when suggesting medications.

Key Points

• There is a need for patients and physicians to discuss costs in the treatment decision-making process. Our findings suggest this does not always happen.

• Among patients, medication cost was more likely to be discussed by those who perceived it as “very important” and higher perceived importance of discussing out-of-pocket costs was associated with a more positive attitude to shared decision-making.

• Our results did not reveal any significant predictors regarding what may make physicians more likely to think it was important to discuss medication costs, suggesting that there is a need to reinforce recommendations that all physicians seek to discuss medication costs with all of their patients when suggesting medications.

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Funding

This research was funded by a 2015 Canadian Initiative for Outcomes in Rheumatology cAre (CIORA) grant. Mark Harrison is supported by a Young Investigator Salary Award 2016 from The Arthritis Society (YIS-16-104) and a Michael Smith Foundation for Health Research Scholar Award 2017 (#16813).

Mark Harrison held the UBC Professorship in Sustainable Health Care, which between 2014 and 2017 was funded by Amgen Canada, AstraZeneca Canada, Eli Lilly Canada, GlaxoSmithKline, Merck Canada, Novartis Pharmaceuticals Canada, Pfizer Canada, Boehringer Ingelheim (Canada), Hoffman-La Roche, LifeScan Canada, and Lundbeck Canada.

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Correspondence to Mark Harrison.

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MHa and MHu report grants from CIORA during the conduct of the study. All other authors have nothing to disclose.

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Kaal, K.J., Bansback, N., Hudson, M. et al. Patient-provider communication about medication cost in rheumatoid arthritis. Clin Rheumatol 40, 93–100 (2021). https://doi.org/10.1007/s10067-020-05188-z

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  • DOI: https://doi.org/10.1007/s10067-020-05188-z

Keywords

  • Communication
  • Medication cost
  • Patient-centered
  • Rheumatoid arthritis