Personal and Ubiquitous Computing

, Volume 18, Issue 7, pp 1667–1676

Social interaction and reflection for behaviour change

  • Bernd Ploderer
  • Wolfgang Reitberger
  • Harri Oinas-Kukkonen
  • Julia van Gemert-Pijnen


This article introduces the theme issue on social interaction and reflection for behaviour change. A large body of research exists on systems designed to help users in changing their behaviours, for instance, to exercise more regularly or to reduce energy consumption. Increasingly, these systems focus on multiple users, often to encourage open-ended reflection rather than prescribing a particular course of action. As background for this theme issue, this article presents a literature review on behaviour change support systems that focus on social interaction and reflection. The review highlights five key approaches amongst these systems: social traces, social support, collective use, reflection-in-action, and reflection-on-action. Each approach offers unique benefits, but also challenges for the design of behaviour change support systems. We highlight how the articles in this theme issue contribute to our current understanding of these five approaches, and beyond that, set out some broad directions for future work.


Persuasive technology Behaviour change Behaviour change support systems Social interaction Social support Reflection 

Copyright information

© Springer-Verlag London 2014

Authors and Affiliations

  • Bernd Ploderer
    • 1
  • Wolfgang Reitberger
    • 2
  • Harri Oinas-Kukkonen
    • 3
  • Julia van Gemert-Pijnen
    • 4
  1. 1.Department of Computing and Information SystemsThe University of MelbourneMelbourneAustralia
  2. 2.Institute for Design and Assessment of TechnologyVienna University of TechnologyViennaAustria
  3. 3.Department of Information Processing ScienceUniversity of OuluOuluFinland
  4. 4.Department of Psychology, Health and TechnologyUniversity of TwenteEnschedeThe Netherlands

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