Skip to main content
Log in

Individual credit ranking by an integrated interval type-2 trapezoidal fuzzy Electre methodology

  • Methodologies and Application
  • Published:
Soft Computing Aims and scope Submit manuscript

Abstract

In this paper, first, it is aimed to determine the most important criteria which affect the credit evaluation process. A type-2 trapezoidal fuzzy analytic hierarchy process method is proposed to analyze the criteria influencing the credit evaluation. Then, a ranking of experts is obtained using a type-2 trapezoidal fuzzy Electre (elimination and choice translating reality English) method. Lastly, the applicants’ ranking is determined as a real case. This method is aimed to be used by public and private banks to improve their credit ranking and evaluation strategies. Finally, the applicability and feasibility of the proposed approach are demonstrated by providing the results and sensitivity analysis.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Institutional subscriptions

Fig. 1
Fig. 2
Fig. 3
Fig. 4
Fig. 5
Fig. 6
Fig. 7
Fig. 8
Fig. 9
Fig. 10

Similar content being viewed by others

References

  • Abdou HA, Pointon J (2009) Credit scoring and decision making in Egyptian public sector banks. Int J Manag Finance 5(4):391–406

    Google Scholar 

  • Adams R (2012) Active queue management: a survey. IEEE Commun Surv Tutor 15(3):1425–1476

    Google Scholar 

  • Albadan J, Gaona P, Montenegro C, Gonzalez-Crespo R, Herrera-Viedma E (2018) Fuzzy logic models for non-programmed decision-making in personnel selection processes based on gamification. Informatica 29(1):1–20

    Google Scholar 

  • Alberto Carrasco R, Francisca Blasco M, García-Madariaga J, Herrera-Viedma E (2019) A fuzzy linguistic RFM model applied to campaign management. Int J Interact Multimed Artif Intell 5(4):21–27

    Google Scholar 

  • Amanati S (2014) Design and explanation of the credit ratings of customers model using neural networks. Res J Appl Sci Eng Technol 7(24):5179–5183

    Google Scholar 

  • Aouam T, Lamrani H, Aguenaou S, Diabat A (2009) A benchmark based AHP model for credit evaluation. Int J Appl Decis Sci 2(2):151–166

    Google Scholar 

  • Bahrammirzaee A, Ghatari AR, Ahmadi P, Madani K (2011) Hybrid credit ranking intelligent system using expert system and artificial neural networks. Appl Intell 34(1):28–46

    Google Scholar 

  • Bonissone PP, Decker KS (1986) Selecting uncertainty calculi and granularity: an experiment in trading-off precision and complexity. In: Kanal LH, Lemmer JF (eds) Uncertainty in artificial intelligence. North-Holland, Amsterdam

  • Celik E, Aydin N, Gumus AT (2014) A multiattribute customer satisfaction evaluation approach for rail transit network: a real case study for Istanbul, Turkey. Transp Policy 36:283–293

    Google Scholar 

  • Celik E, Gumus AT, Erdogan M (2016) A new extension of the Electre method based upon interval type-2 fuzzy sets for green logistic service providers evaluation. J Test Eval 44(5):1813–1827

    Google Scholar 

  • Chang CW, Wu CR, Chen HC (2008) Using expert technology to select unstable slicing machine to control wafer slicing quality via fuzzy AHP. Expert Syst Appl 34(3):2210–2220

    Google Scholar 

  • Chavira DAG, Lopez JCL, Noriega JJS, Valenzuela OA, Carrillo PAA (2017) A credit ranking model for a parafinancial company based on the ELECTRE-III method and a multiobjective evolutionary algorithm. Appl Soft Comput 60:190–201

    Google Scholar 

  • Chen SM, Lee LW (2010) Fuzzy multiple attributes group decision-making based on the interval type-2 TOPSIS method. Expert Syst Appl 37(4):2790–2798

    Google Scholar 

  • Chi G, Yu S, Zhou Y (2019) A novel credit evaluation model based on the maximum discrimination of evaluation results. Emerg Mark Finance Trade. https://doi.org/10.1080/1540496X.2019.1643717

    Article  Google Scholar 

  • Chiang YH, Hung CY (2010) Trade credit evaluation for Taiwan’s broadband communications equipment manufacturers. Int J Manag Decis Mak 11(1):37–54

    MathSciNet  Google Scholar 

  • Dadone P, Vanlandingham HF (2002) Load transfer control for a gantry crane with arbitrary delay constraints. Modal Anal 8(2):135–158

    MATH  Google Scholar 

  • Dereli T, Altun K (2013) Technology evaluation through the use of interval type-2 fuzzy sets and systems. Comput Ind Eng 65(4):624–633

    Google Scholar 

  • Dodangh J, Mojahed M, Nasehifar V (2010) Ranking of strategic plans in balanced scorecard by using Electre method. Int J Innov Manag Technol 1(3):269

    Google Scholar 

  • Dong Y (2006) A case based reasoning system for evaluating customer credit. J Jpn Ind Manag Assoc 57(2):144–152

    Google Scholar 

  • Drake JH, Starkey A, Owusu G, Burke EK (2020) Multiobjective evolutionary algorithms for strategic deployment of resources in operational units. Eur J Oper Res 282(2):729–740

    MATH  Google Scholar 

  • Emel AB, Oral M, Reisman A, Yolalan R (2003) A credit scoring approach for the commercial banking sector. Socio-Econ Plan Sci 37(2):103–123

    Google Scholar 

  • Estes R, Reimer M (1977) A Study of the effect of qualified auditors ‘opinions on bankers’ lending decisions. Account Bus Res 7(28):250–259

    Google Scholar 

  • Fan J, Ren B, Cai JM (2004) Design of customer credit evaluation system for e-business. In: 2004 IEEE international conference on systems, man and cybernetics, vol 1. IEEE, pp 392–397

  • Fu J, Fang J, Wang W (2017) Research on construction and application of comprehensive credit evaluation system of bid inviter’s. In: ICCREM 2017, pp 182–193

  • Govindan K, Jepsen MB (2016) ELECTRE: a comprehensive literature review on methodologies and applications. Eur J Oper Res 250(1):1–29

    MathSciNet  MATH  Google Scholar 

  • Gumus AT (2009) Evaluation of hazardous waste transportation firms by using a two step fuzzy-AHP and TOPSIS methodology. Expert Syst Appl 36(2):4067–4074

    MathSciNet  Google Scholar 

  • Hartman A (1981) Reaching consensus using the Delphi technique. Educ Leadersh 38(6):495–497

    Google Scholar 

  • Hsu PF, Wu CR, Li YT (2008) Selection of infectious medical waste disposal firms by using the analytic hierarchy process and sensitivity analysis. Waste Manag 28(8):1386–1394

    Google Scholar 

  • İç YT (2019) A multi-objective credit evaluation model using MOORA method and goal programming. Arab J Sci Eng 45(3):2035–2048

    Google Scholar 

  • Ighravwe DE, Oke SA, Adebiyi KA (2017) A weighted goal programming model for maintenance workforce optimisation for a process industry. Asia-Pac J Sci Technol 22(4):1–18

    Google Scholar 

  • Kahraman C, Sari İU, Turanoğlu E (2012) Fuzzy analytic hierarchy process with type-2 fuzzy sets. Uncertain Model Knowl Eng Decis Mak 2012:201–206

    Google Scholar 

  • Lee LW, Chen SM (2008) Fuzzy multiple attributes group decision-making based on the extension of TOPSIS method and interval type-2 fuzzy sets. In: 2008 international conference on machine learning and cybernetics, vol 6. IEEE, pp 3260–3265

  • Li H, Santos CA, Fuciec A, Gonzalez T, Jain S, Marquez C, Zhang A (2018) Optimizing the labor strategy of a professional service firm. IEEE Trans Eng Manag 66(3):443–458

    Google Scholar 

  • McClanahan A (2014) Bad credit: the character of credit scoring. Representations 126(1):31–57

    Google Scholar 

  • Minmin G, Li W (2013) A multi-stage stochastic fuzzy methodology for credit evaluation. In: Proceedings of the 2012 international conference on communication, electronics and automation engineering. Springer, Berlin, pp 441–447

  • Mirshahi S, Cao N (2018) Fuzzy relational compositions can be useful for customers credit scoring in financial industry. In: International conference on information processing and management of uncertainty in knowledge-based systems. Springer, Cham, pp 28–39

  • Murry JW Jr, Hammons JO (1995) Delphi: a versatile methodology for conducting qualitative research. Rev High Educ 18(4):423–436

    Google Scholar 

  • Niroomand S, Mirzaei N, Hadi-Vencheh A (2018) A simple mathematical programming model for countries’ credit ranking problem. Int J Finance Econ 2018:1–12

    Google Scholar 

  • Peng H (2017) Construction basis of C2C e-commerce credit evaluation index. J Electron Commer Organ 15(4):11–23

    Google Scholar 

  • Ren J, Wang J, Cheng P, Hu C (2018) Multi-criterion group decision-making method for hybrid generalized hesitant fuzzy linguistic Jisuanji Jicheng Zhizao Xitong. Comput Integr Manuf Syst 24(9):2367–2376

    Google Scholar 

  • Robbins SP (1994) Management. Prentice-Hall, Upper Saddle River

    Google Scholar 

  • Roy A, Sural S, Majumdar AK, Vaidya J, Atluri V (2019) Enabling workforce optimization in constrained attribute based access control systems. IEEE Trans Emerg Top Comput. https://doi.org/10.1109/TETC.2019.2944787

    Article  Google Scholar 

  • Saaty TL (1977) A scaling method for priorities in hierarchical structures. J Math Psychol 15(3):234–281

    MathSciNet  MATH  Google Scholar 

  • Sari IU, Behret H, Kahraman C (2012) Risk governance of urban rail systems using fuzzy AHP: the case of Istanbul. Int J Uncertain Fuzziness Knowl Based Syst 20(01):67–79

    Google Scholar 

  • Serengil Şİ, Özpınar A (2016) Workforce optimization for bank operation centers: a machine learning approach. Int J Interact Multimed Artif Intell 4(6):81–86

    Google Scholar 

  • Siu KB, Yang H (2007) Expected shortfall under a model with market and credit risks. In: Hidden Markov models in finance. Springer, Boston, pp 91–100

  • Soheil S, Kaveh KD (2010) Application of a fuzzy TOPSIS method base on modified preference ratio and fuzzy distance measurement in assessment of traffic police center performance. Appl Soft Comput 10(4):1028–1039

    Google Scholar 

  • Sun J, Lang J, Fujita H, Li H (2018) Imbalanced enterprise credit evaluation with DTE-SBD: decision tree ensemble based on SMOTE and bagging with differentiated sampling rates. Inf Sci 425:76–91

    MathSciNet  Google Scholar 

  • Sung WC (2001) Application of Delphi method, a qualitative and quantitative analysis, to the healthcare management. J Healthc Manag 2(2):11–19

    Google Scholar 

  • Wang TC, Chen YH (2006) Applying rough sets theory to corporate credit ratings. In: IEEE international conference on service operations and logistics, and informatics, 2006. SOLI’06. IEEE, pp 132–136

  • Wang JQ, Peng JJ, Zhang HY, Liu T, Chen XH (2015) An uncertain linguistic multi-criteria group decision-making method based on a cloud model. Group Decis Negot 24(1):171–192

    Google Scholar 

  • Wang D, Zhu Y, Chen X (2018) Method development and comparative study of P2P agricultural loan selection. In: 2018 15th international conference on service systems and service management (ICSSSM). IEEE, pp 1–6

  • Wu JY, Van Brunt V, Zhang WR, Bezdek JC (1988) Tower packing evaluation using linguistic variables. Comput Math Appl 15(10):863–869

    Google Scholar 

  • Xiao Z, Xia S, Gong K, Li D (2012) The trapezoidal fuzzy soft set and its application in MCDM. Appl Math Model 36(12):5844–5855

    MathSciNet  MATH  Google Scholar 

  • Yong W, Dan T, Ling Z (2018) Empirical study on credit classification of E-commerce sellers based on FCM algorithm. In: Proceedings of the 2018 international conference on internet and e-business. ACM, pp 130–134

  • Yu S, Chi G (2017) Weight optimization model based on the maximum discriminating power of credit evaluation result. In: Proceedings of the international conference on business and information management, pp 6–11

  • Yu X, Zhang S, Liao X, Qi X (2018) ELECTRE methods in prioritized MCDM environment. Inf Sci 424:301–316

    MathSciNet  Google Scholar 

  • Yu J, Yao J, Chen Y (2019) Credit scoring with AHP and fuzzy comprehensive evaluation based on behavioural data from Weibo platform. Tehnički vjesnik 26(2):462–470

    Google Scholar 

  • Yurdakul M, Ic YT (2004) AHP approach in the credit evaluation of the manufacturing firms in Turkey. Int J Prod Econ 88(3):269–289

    Google Scholar 

  • Zadeh LA (1965) Information and control. Fuzzy Sets 8(3):338–353

    Google Scholar 

  • Zhang Z, Wen J, Wang X, Zhao C (2018) A novel crowd evaluation method for security and trustworthiness of online social networks platforms based on signaling theory. J Comput Sci 26

  • Zhibin X (2011) Credit evaluation modelling based on selfadaptive genetic fuzzy neural network. J Syst Simul 23(3):490–496

    Google Scholar 

  • Zhu X, Wang F, Wang H, Liang C, Tang R, Sun X, Li J (2014) TOPSIS method for quality credit evaluation: a case of air-conditioning market in China. J Comput Sci 5(2):99–105

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Ertugrul Ayyildiz.

Ethics declarations

Conflict of interest

The authors declare that they have no conflict of interests.

Ethical approval

All procedures performed in studies involving human participants were in accordance with the ethical standards of the institutional and/or national research committee and with the 1964 Helsinki Declaration and its later amendments or comparable ethical standards. This article does not contain any studies with animals performed by any of the authors.

Additional information

Communicated by V. Loia.

Publisher's Note

Springer Nature remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.

Rights and permissions

Reprints and permissions

About this article

Check for updates. Verify currency and authenticity via CrossMark

Cite this article

Ayyildiz, E., Taskin Gumus, A. & Erkan, M. Individual credit ranking by an integrated interval type-2 trapezoidal fuzzy Electre methodology. Soft Comput 24, 16149–16163 (2020). https://doi.org/10.1007/s00500-020-04929-1

Download citation

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s00500-020-04929-1

Keywords

Navigation