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Leadership development in a professional medical society using 360-degree survey feedback to assess emotional intelligence

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Abstract

Background

The current research evaluated the potential utility of a 360-degree survey feedback program for measuring leadership quality in potential committee leaders of a professional medical association (PMA). Emotional intelligence as measured by the extent to which self-other agreement existed in the 360-degree survey ratings was explored as a key predictor of leadership quality in the potential leaders.

Study Design

A non-experimental correlational survey design was implemented to assess the variation in leadership quality scores across the sample of potential leaders. A total of 63 of 86 (76%) of those invited to participate did so. All potential leaders received feedback from PMA Leadership, PMA Colleagues, and PMA Staff and were asked to complete self-ratings regarding their behavior.

Results

Analyses of variance revealed a consistent pattern of results as Under-Estimators and Accurate Estimators-Favorable were rated significantly higher than Over-Estimators in several leadership behaviors.

Conclusions

Emotional intelligence as conceptualized in this study was positively related to overall performance ratings of potential leaders. The ever-increasing roles and potential responsibilities for PMAs suggest that these organizations should consider multisource performance reviews as these potential future PMA executives rise through their organizations to assume leadership positions with profound potential impact on healthcare. The current findings support the notion that potential leaders who demonstrated a humble pattern or an accurate pattern of self-rating scored significantly higher in their leadership, teamwork, and interpersonal/communication skills than those with an aggrandizing self-rating.

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Author information

Authors and Affiliations

  1. PULSE 360/Physicians Development Program, 2000 S Dixie Hwy. Suite 103, Miami, FL, 33133, USA

    Paul J. Gregory & Larry Harmon

  2. Department of Psychology, Florida International University, Miami, FL, USA

    Paul J. Gregory

  3. MD/MPH Program, Harvard Medical School, Boston, MA, USA

    Benjamin Robbins

  4. Department of Surgery, Cambridge Health Alliance, Boston, MA, USA

    Steven D. Schwaitzberg

  5. Department of Surgery, Harvard Medical School, Boston, MA, USA

    Steven D. Schwaitzberg

  6. Department of Psychiatry and Behavioral Sciences, Miller School of Medicine, University of Miami, Miami, FL, USA

    Larry Harmon

Authors
  1. Paul J. Gregory
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  2. Benjamin Robbins
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  3. Steven D. Schwaitzberg
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  4. Larry Harmon
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Corresponding author

Correspondence to Paul J. Gregory.

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Disclosures

Drs. Gregory and Harmon are employees of the Physicians Development Program, sole proprietor of the PULSE 360 Survey.

Ethical approval

Approval for this research was granted by the Cambridge Health Alliance through the Harvard School of Medicine Institutional Review Board.

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Gregory, P.J., Robbins, B., Schwaitzberg, S.D. et al. Leadership development in a professional medical society using 360-degree survey feedback to assess emotional intelligence. Surg Endosc 31, 3565–3573 (2017). https://doi.org/10.1007/s00464-016-5386-8

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  • DOI: https://doi.org/10.1007/s00464-016-5386-8

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