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The social dimension of firm performance: a data envelopment approach

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Abstract

A data envelopment model is proposed to quantify the social dimension of firm performance. Corporate social responsibility activities are treated as netputs to production. Production of good outputs and unintended by-products are combined in the overall measurement of firm performance. Our model is illustrated using a sample of global firms and suggests strikingly low social performance levels.

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Notes

  1. By nonmarketed, we mean outputs that are not sold in a market for a well-established price.

  2. This may be an artifact of the limited data used in this analysis that may not be displaying a wide variation in mitigation activities.

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Acknowledgments

The authors gratefully acknowledge financial support from Instituto Nacional de Investigaciones Agrícolas (INIA) from Spain and the European Regional Development Fund (ERDF), Plan Nacional de Investigación Científica, Desarrollo e Innovación Tecnológica (I\(+\)D\(+\)i), Project Reference Number RTA2012-00002-00-00.

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Correspondence to Teresa Serra.

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Chambers, R.G., Serra, T. The social dimension of firm performance: a data envelopment approach. Empir Econ 54, 189–206 (2018). https://doi.org/10.1007/s00181-016-1135-z

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