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Mitigation of the bullwhip effect considering trust and collaboration in supply chain management: a literature review

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Abstract

The aim of this paper is to provide results of trust and collaboration that lead to the mitigation of the bullwhip effect in supply chain management through a systematic literature review. The criterion for its inclusion in the sample of papers was that at least two reviews of the respective subfields were published in peer-reviewed journals between 1990 and 2014. A total of 24 articles were selected. The analysis found that few studies focused on addressing behavioral aspects to reduce the bullwhip effect. Most of them focused on operational and quantitative aspects. These results indicate the need for studies on behavioral aspects in mitigating the bullwhip effect, where trust and collaboration among those involved in the supply chain need to be developed and organized.

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Authors and Affiliations

  1. Production Department, Sao Paulo State University, Doctor Ariberto Pereira da Cunha Avenue, n.333, Pedregulho, Guaratinguetá, São Paulo, 12516410, Brazil

    Marly Mizue Kaibara de Almeida, Fernando Augusto Silva Marins & Andréia Maria Pedro Salgado

  2. Production Engineering Department, University of São Paulo, Trabalhador São-carlense Avenue, n.400, Centro, São Carlos, São Paulo, 13566-590, Brazil

    Fernando César Almada Santos

  3. Information Science Department, Federal University of São Carlos, Washington Luís Highway, km 235, PO Box 676, São Carlos, 13565-905, Brazil

    Sérgio Luis da Silva

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  1. Marly Mizue Kaibara de Almeida
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  2. Fernando Augusto Silva Marins
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  3. Andréia Maria Pedro Salgado
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Correspondence to Marly Mizue Kaibara de Almeida.

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de Almeida, M.M.K., Marins, F.A.S., Salgado, A.M.P. et al. Mitigation of the bullwhip effect considering trust and collaboration in supply chain management: a literature review. Int J Adv Manuf Technol 77, 495–513 (2015). https://doi.org/10.1007/s00170-014-6444-9

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