Abstract
As quality is one of the essential factors for manufacturing success in the global market, the Quality Engineering Laboratory (QEL) of BeiHang University (BUAA) has been focusing on the research of methodologies for integrated quality information processes to support quality management for more than 10 years. An integrated quality information system—QQ-Enterprise has been developed for Chinese manufacturing industries. A three-dimensional quality information integration model and a flexible architecture are proposed in this paper. The development of the QQ-Enterprise, which is a general-purpose IQIS developing toolkit designed specially for the Chinese manufacturing environment, and an implementation template are also presented.
Similar content being viewed by others
References
Bersbach PL (1999) Quality information system. In: Thomas Pyzdek et al (eds) Quality engineering handbook. ASQC Quality Press, Milwaukee, WI, USA
Chang LC (1990) Computer-integrated quality information system, Proceedings of 1990 IEEE International Engineering Management Conference, pp 85–88
Chase N (1999) Bridging the distance: quality data on the Internet. Quality 122–125 April
Chin KS, Pun KF, Hua HM (2001) Consolidation of China’s quality transformation efforts: a review. Int J Qual Reliab Manage 18(8):836–853
Chin KS, Pun KF (2002) A proposed framework for implementing TQM in Chinese organizations. Int J Qual Reliab Manage 19(3):272–294
Chin KS, Pun KF, Xu Y, Chan JSF (2002) An AHP based study of critical factors for TQM implementation in Shanghai manufacturing industries. Technovation: Int J Tech Innov Entrep 22(11):707–715
Duan GJ, Tang XQ (1998) An integration model of quality information system in modern manufacturing environment. Proceedings of Cutting and Grinding Conference, October 5–9, 1998, Urumqi and Turpan, China, pp 502–505
Duan GJ (1999) Research and practice on integrated quality system in agile manufacturing enterprise. Ph.D Dissertation, Beijing University of Aeronautics & Astronautics
Feigenbaum (1983) Total quality control, 3rd edition. McGraw-Hill, New York
Juran JM (1995) (ed) A history of managing for quality. Quality Press, Milwaukee, WI, USA
Kallos SE, Gilson TR (1995) Quality management systems: a shortcut to CIM. PIMA Mag 35–42 March
Keith RB (1994) MIS+TQM=QIS. Qual Prog 49–56 April
Nie SC, Tang XQ (2002) Computer-aided gauging management. China Qual 2002(5):24–25
Reimann MD, Sarkis J (1999) An architecture for integrated automated quality control. J Manuf Syst 12(4):42–48
Rose EL (1996) Knowledge creation through the internal information market: an integration of total quality management. Qual Manage J (3):87–102
Ross DF (1991) Aligning the organization for world-class manufacturing. Prod Invent Manage J 22–26 Second Quarter
Rzeznik T (2000) Get more from collected data. Qual Manage 76–81 May
Sarkis J, Reimann M (1996) Quality information systems in advanced manufacturing environments. Qual Eng 8(3):419–431
Stahl MJ (1995) Management: total quality in a global environment. Blackwell, Basil
Tang XQ (2001) Information system supporting enterprise quality system. China Qual 2:35–37
Tsung F (2000) Impact of information sharing on statistical quality control, IEEE Trans Syst, Man, Cybernetics Part A: Syst Human 30(2):211–216 USA
Tuan C, Ng LF (1998) System building and implementations of TQM in Greater China: an overview. Int J Qual Sci 3(2):171–189
Vann JR, Shen Y (1988) Computer-integrated information/control systems for improved quality and profits (Part I). Die Cast Eng 8–26 September/October
Wang XC, Tang XQ (2002) Computer-aided service quality management. China Qual 2002(2):10–11
Wilkinson G, Dale BG (1998) System integration: the views and activities of certification bodies. TQM Mag 10(4):288–292
Yu CS, Cochran DS, Spencer B (1998) Quality management practices in China. Qual Manage J 5(2):91–106
Zhang Z (1999) Quality management efforts in China. Proceedings of 4th International Conference on ISO 9000 and TQM, Hong Kong Baptist University, Hong Kong, April, pp 655–660
Author information
Authors and Affiliations
Corresponding author
Rights and permissions
About this article
Cite this article
Tang, X., Duan, G. & Chin, KS. Development and implementation of an integrated quality information system—a China experience. Int J Adv Manuf Technol 32, 608–616 (2007). https://doi.org/10.1007/s00170-005-0356-7
Received:
Accepted:
Published:
Issue Date:
DOI: https://doi.org/10.1007/s00170-005-0356-7