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Internet-based remote access for a manufacturing-oriented teleservice

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Abstract

A manufacturing-oriented teleservice is one of the most promising strategies for next-generation manufacturing (NGM). It takes advantage of modern information technology and infrastructure to innovate the customer service paradigm, and, thus, to enhance the competitiveness of a manufacturing enterprise. Being the key issue of this area, the problem of remote access to industrial equipment will be explored in this paper. A general Internet-based solution for remote access to industrial equipment, which consists of a service provider (SP), a service receiver (SR), and Internet-based communication media (CM), is proposed. The realization technology and implementation procedure are then illustrated with a trial system. With the help of established worldwide remote access via the Internet in the trial system, the possible applications that can support various manufacturing-oriented teleservices, such as telemonitoring, telemaintenance, tele-file-management, and telealarm are further discussed and realized.

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Acknowledgements

The authors gratefully acknowledge Alexander von Humboldt Foundation, as well as the Scientific Research Foundation for the Returned Overseas Chinese Scholars, State Education Ministry of China for their research support and project sponsorship.

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Authors and Affiliations

  1. CIMS Research Center, Tongji University, 1239 SiPing Road, Shanghai, 200092, People’s Republic of China

    Fei Qiao

  2. LPS, Institute of Automation Technology, Department of Mechanical Engineering, Ruhr-University Bochum, 44780, Bochum, Germany

    Heiko Schlange, Horst Meier & Wolfgang Massberg

Authors
  1. Fei Qiao
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  2. Heiko Schlange
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  3. Horst Meier
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  4. Wolfgang Massberg
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Correspondence to Fei Qiao.

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Qiao, F., Schlange, H., Meier, H. et al. Internet-based remote access for a manufacturing-oriented teleservice. Int J Adv Manuf Technol 31, 825–832 (2007). https://doi.org/10.1007/s00170-005-0234-3

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  • DOI: https://doi.org/10.1007/s00170-005-0234-3

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