Abstract
The research of Dickson [1] and Weber et al. [2] about the performance evaluation of suppliers pointed out that quality and delivery are two important assessable items. Chen and Yung [3] indicated that the significance of delivery would only increase in the future. Obviously, customers value quality and delivery. Therefore, a superior quality of product and rapid manufacturing process are the major factors in obtaining orders. Much research has been carried out on quality assurance, but the research on delivery is rare. Thus, this paper uses the manufacturing process of optical glass as an example to propose a performance index for a manufacturing time schedule and related a suite of objective evaluation models used. This evaluation method is very convenient and efficient for management to monitor the multi-manufacturing performance of each stage of a manufacturing process for deliveries of high quality.
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Cheng, FT., Chen, KS. & Sung, WP. Evaluation model for the performance of multi-manufacturing time schedule. Int J Adv Manuf Technol 27, 345–350 (2005). https://doi.org/10.1007/s00170-004-2173-9
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DOI: https://doi.org/10.1007/s00170-004-2173-9