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Grimmett, G. and Stirzaker, D. (2001). Probability and Random Processes, 3rd ed., Oxford University Press: Oxford.
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Kadane, J.B. Load factors, crowdedness, and the Cauchy-Schwarz inequality. CHANCE 21, 33–34 (2008). https://doi.org/10.1007/s00144-008-0008-4