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Flexible Work Options and Value Creation

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  • Flexibility
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Abstract

Flexible work options serve as drivers for improving performance standards and creating value in an organization. In business higher standards of organizational performance can lead to more responsive customer service, increased cash flow, larger return on assets and profits, leading to capital generation for expanding capacity, creating new jobs, scoring competitive advantage, and achieving overall higher value creation. Employees flexibility and empowerment play major role in raising performance standards though flexible work options such as flexible manufacturing system, flexi-time management, telecommuting, teleworking, teleconferencing/telepresence, work-life balance, flexible outsourcing, etc. This paper reviews a set of flexible work options and their role in achieving higher standards of organizational performance and value creation with case examples drawn from select organizations.

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Author information

Authors and Affiliations

  1. IILM Institute for Higher Education, 3, Lodhi Institutional Area, New Delhi, 110003, India

    K. M. Mital (Professor of Strategic Management)

Authors
  1. K. M. Mital
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K.M. Mital holds a B.Sc. degree from erstwhile Agra University, B.E. (Mech.) and M.E. (Prod.) degrees from the erstwhile University of Roorkee (now IIT Roorkee), and PhD in Industrial Engineering/ Management from the IIT Delhi. During his corporate career he has earlier worked in three major public enterprises in energy sector, namely, BHEL for sixteen years, ONGC for nine years and Engineers India for twelve years. During 2003-04 for one year he taught as Professor at the Department of Management Studies, IIT, Roorkee on deputation from the EIL, where he joined back in May 2004 and worked till December 31, 2004 as General Manager (HR). At IIT Roorkee he taught Strategic Management, Organization Behaviour, Supply Chain Management, and Human Resource Management. Between January 2005 and May 2011 he worked with IILM Institute for Higher Education, Lodhi Road, New Delhi where he taught several subjects including Strategic Management, Corporate Social Responsibility, Hospital Strategic Management, and Hospital Operations Management. At present he is devoting his time as Director GIFT School of Human Values and Management Ethos and editing a newly started journal Value Based Management. He is also editor of GIFT Society Newsletter “Flexibility”. In past he has edited IILM Journal Management & Change and brought out its 12 issues between 2005 and 2010. Dr. Mital is author of over two hundred papers/technical reports and five books in the field of management and energy.

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Mital, K.M. Flexible Work Options and Value Creation. Global J. Flexible Syst. Manage. 11, 25–33 (2010). https://doi.org/10.1007/BF03396592

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