Advertisement

Journal of Labor Research

, Volume 28, Issue 2, pp 359–374 | Cite as

The Nature and Consequences of Organization-Employee and Union-Member Exchange: An Empirical Analysis

  • Ed Snape
  • Tom Redman
Article

Abstract

Drawing on a study of423 union members in a UK Primary Care Trust, we use structural equation modeling to investigate the extent to which organizational and union commitment and citizenship behaviors are a function of economic and social exchange. Findings suggest that the organization-employee and union-member exchanges are distinct, with organizational commitment a function of organization-employee exchange and union commitment and citizenship behaviors (UCB) a function of union-member exchange. Findings also suggest that union commitment and UCB are motivated primarily by social exchange, with economic exchange playing a supporting role. In addition, for organizational commitment, social exchange also seemed to be relatively more important. There was no evidence that perceived industrial relations climate moderates these relationships. Implications for industrial relations and workplace social partnerships are considered.

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Ahgo, Augustine O., Charles C. Mueller, and James L. Price. “Discriminant Validity of Measures of Job Satisfaction, Positive Affectivity and Negative Affectivity.” Journal of Occupational and Organisational Psychology 65 (September 1992): 185–96.CrossRefGoogle Scholar
  2. Angle, Harold L. and James L. Perry. “Dual Commitment and Labor-Management Relationship Climates.” Academy of Management Journal 29 (February 1986): 31–50.CrossRefGoogle Scholar
  3. Aryee, Samuel and Yue Wah Chay. “Workplace Justice, Citizenship Behavior, and Turnover Intentions in a Union Context: Examining the Mediating Role of Perceived Union Support and Union Instrumentality.” Journal of Applied Psychology 86 (February 2001): 154–60.CrossRefGoogle Scholar
  4. Bacharach, Samuel B., Peter A. Bamberger, and William J. Sonnenstuhl. Mutual Aid and Union Renewal: Cycles of Logics of Action. Ithaca, NY: Cornell University Press, 2001.Google Scholar
  5. Bamberger, Peter A., Avraham N. Kluger, and Ronena Suchard. “The Antecedents and Consequences of Union Commitment: A Meta- Analysis.” Academy of Management Journal 42 (June 1999): 304–18.CrossRefGoogle Scholar
  6. Blau, Peter. Exchange and Power in Social Life. New York: John Wiley, 1964.Google Scholar
  7. Bronfenbrenner, Kate, Sheldon Friedman, Richard W. Hurd, Rudolph A. Oswald, and Ronald L. Seeber, eds. Organizing to Win: New Research on Union Strategies. New York: Cornell University Press, 1998.Google Scholar
  8. Cohen, Aaron. “Work Commitment in Relation to Withdrawal Intentions and Union Effectiveness.” Journal of Business Research 26 (Winter 1993): 75–90.CrossRefGoogle Scholar
  9. Crowne, Douglas P. and David Marlowe. “A New Scale of Social Desirability Independent of Psychopathology.” Journal of Consulting Psychology 24 (Winter 1960) 349–54.CrossRefGoogle Scholar
  10. Cully, Mark, Stephen Woodland, Andrew O’Reilly, and Gill Dix. Britain at Work. As Depicted by the 1998 Workplace Employee Relations Survey. London: Routledge, 1999.Google Scholar
  11. Eisenberger, Robert, Robin Huntington, Steven Hutchison, and Debora Sowa. “Perceived Organizational Support.” Journal of Applied Psychology 71 (August 1986): 500–507.CrossRefGoogle Scholar
  12. Fox, Alan. Beyond Contract: Work, Power and Trust Relations. London: Faber & Faber, 1974.Google Scholar
  13. Fuller, Jerry Bryan and Kim Hester. “The Effect of Labor Relations Climate on the Union Participation Process” Journal of Labor Research 14 (Winter 1998) 171–87.Google Scholar
  14. . “A Closer Look at the Relationship Between Justice Perceptions and Union Participation.” Journal of Applied Psychology 86 (December 2001): 1096–105.CrossRefGoogle Scholar
  15. Graham, Jill W. and Dennis W. Organ. “Commitment and the Covenantal Organization.” Journal of Managerial Issues 5 (Winter 1993): 483–502.Google Scholar
  16. Guest, David E. and Riccardo Peccei. “Partnership at Work: Mutuality and the Balance of Advantage.” British Journal of Industrial Relations 39 (June 2001): 207–36.CrossRefGoogle Scholar
  17. Hall, Rosalie J., Andrea F. Snell, and Michelle Singer Foust. “Item Parcelling Strategies in SEM: Investigating the Subtle Effects of Unmodeled Secondary Constructs.” Organizational Research Methods 2 (July 1999): 233–56.CrossRefGoogle Scholar
  18. Hammer, Tove H., Steven C. Currall, and Robert N. Stern. “Worker Representation on Boards of Directors: A Study of Competing Roles.” Industrial and Labor Relations Review 44 (July 1991): 661–80.CrossRefGoogle Scholar
  19. Industrial Relations Services. “An Open Relationship.” Employment Review (No. 779 2003): 8–21.Google Scholar
  20. Involvement and Participation Association. Towards Industrial Partnership: Putting It into Practice. London: IPA, 1997.Google Scholar
  21. Kelly, John. Rethinking Industrial Relations: Mobilization, Collectivism, and Long Waves. London: Routledge, 1998.CrossRefGoogle Scholar
  22. . “Social Partnership in Britain: Good for Profits, Bad for Jobs and Unions.” Communist Review (Autumn 1999) 3–10.Google Scholar
  23. Magenau, John M., James E. Martin, and Melanie M. Peterson. “Dual and Unilateral Commitment Among Stewards and Rank-and-File Members.” Academy of Management Journal 31 (April 1988): 359–76.CrossRefGoogle Scholar
  24. McNeely, Bonnie L. and Bruce M. Meglino. “The Role of Dispositional and Situational Antecedents in Prosocial Organizational Behavior: An Examination of the Intended Beneficiaries of Prosocial Behavior.” Journal of Applied Psychology 79 (December 1994): 836–44.CrossRefGoogle Scholar
  25. Meyer, John P. and Natalie J. Allen. Commitment in the Workplace: Theory, Research and Application. Thousand Oaks, CA: Sage, 1997.Google Scholar
  26. Newton, Lucy A. and Lynn Shore. “A Model of Union Membership: Instrumentality, Commitment and Opposition.” Academy of Management Review 17 (April 1992): 275–98.Google Scholar
  27. Podsakoff, Philip M., Scott B. Mackenzie, Robert H. Moorman, and Richard Fetter. “Transformational Leader Behaviors and Their Effects on Followers’ Trust in Leader, Satisfaction, and Organizational Citizenship Behaviors.” Leadership Quarterly 1 (Summer 1990): 107–12.CrossRefGoogle Scholar
  28. Reed, Celeste Sturdevant, Willard R. Young, and Patrick P. McHugh. “A Comparative Look at Dual Commitment: An International Study.” Human Relations 47 (October ): 1269–93.Google Scholar
  29. Roche, William K. and John F. Geary. “Advocates, Critics and Union Involvement in Workplace Partnership: Irish Airports.” British Journal of Industrial Relations 40 (December 2002): 659–88.CrossRefGoogle Scholar
  30. Settoon, Randall P., Nathan Bennett, and Robert C. Liden. “Social Exchange in Organizations: Perceived Organizational Support, Leader-Member Exchange, and Employee Reciprocity.” Journal of Applied Psychology 81 (June 1994): 219–27.CrossRefGoogle Scholar
  31. Shore, Lynn McFarlane, Lois E. Tetrick, Robert R. Sinclair, and Lucy A. Newton. “Validation of a Measure of Perceived Union Support.” Journal of Applied Psychology 79 (December 1994): 971–77.CrossRefGoogle Scholar
  32. Sinclair, Robert R., and Lois E. Tetrick. “Social Exchange and Union commitment: A Comparison of Union Instrumentality and Union Support Perceptions.” Journal of Organizational Behavior 16 (October 1995): 669–80.CrossRefGoogle Scholar
  33. Skarlicki, Daniel P. and Gary. P Latham. “Increasing Citizenship Behavior within a Labor Union: A Test of Organizational Justice Theory.” Journal of Applied Psychology 81 (April 1996): 161–69.CrossRefGoogle Scholar
  34. Smith, Ann C., Dennis W. Organ, and Janet P. Near. “Organizational Citizenship Behavior: Its Nature and Antecedents.” Journal of Applied Psychology 68 (August 1983): 653–63.CrossRefGoogle Scholar
  35. Stagner, Ross. “Dual Allegiance as a Problem in Modern Society.” Personnel Psychology 7 (January 1954): 41–47.CrossRefGoogle Scholar
  36. Summers, Timothy P., John H. Betton, and Thomas A. Decotiis. “Voting For and Against Unions: A Decision Model.” Academy of Management Review 11 (October 1986): 643–55.Google Scholar
  37. Trade Union Congress. A Perfect Union? What Workers Want from Unions. London: TUC, 2003.Google Scholar
  38. Van Dyne, Linn, Jill W. Graham, and Richard M. Dienesch. “Organizational Citizenship Behavior: Construct Redefinition, Operationalization and Validation.” Academy of Management Journal 37 (August 1994): 765–802.Google Scholar

Copyright information

© Transaction Publishers 2007

Authors and Affiliations

  • Ed Snape
    • 1
  • Tom Redman
    • 2
  1. 1.Hong Kong Polytechnic UniversityKowloonHong Kong
  2. 2.University of DurhamDurham CityUK

Personalised recommendations