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Unterbrechungen bei der Arbeit und Multitasking in der modernen Arbeitswelt — Konzepte, Auswirkungen und Implikationen für Arbeitsgestaltung und Forschung

Work interruptions and multitasking in the modern world of work — concepts, effects and implications for work design and research

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Zentralblatt für Arbeitsmedizin, Arbeitsschutz und Ergonomie Aims and scope Submit manuscript

Zusammenfassung

Häufige Arbeitsunterbrechungen und Multitasking sind wesentliche Merkmale der modernen „beschleunigten“ Arbeitswelt. Im folgenden Beitrag wird eine Übersicht zum Stand der Forschung dieser beiden, eng miteinander verbundenen Phänomene gegeben. Dabei werden vor allem Erkenntnisse über limitierte Verarbeitungsressourcen des Zentralnervensystems auf der Grundlage moderner Ressourcenkonzepte berücksichtigt sowie mögliche Konsequenzen für Leistungsfähigkeit und Gesundheit des Menschen diskutiert. Auf Grundlage der vorliegenden Übersicht sollen abschließend einige Schlussfolgerungen für Arbeitsgestaltung und arbeitsmedizinische Forschung abgeleitet werden.

Abstract

Frequent work interruptions and multitasking are important features of the modern “accelerated” world of work. In this article we will give a survey about the state of the art of both strongly related phenomenons. Particularly insights about limited processing resources of the central nervous system on the basis of modern resource concepts will be considered and possible consequences for human performance capacities and health will be discussed. Finally, some implications for work design and occupational-medical research will be derived.

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  1. Bundesanstalt für Arbeitsschutz und Arbeitsmedizin, Nöldnerstraße 40-42, 10317, Berlin, Deutschland

    Gabriele Freude & Peter Ullsperger

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  1. Gabriele Freude
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  2. Peter Ullsperger
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Freude, G., Ullsperger, P. Unterbrechungen bei der Arbeit und Multitasking in der modernen Arbeitswelt — Konzepte, Auswirkungen und Implikationen für Arbeitsgestaltung und Forschung. Zbl Arbeitsmed 60, 120–128 (2010). https://doi.org/10.1007/BF03344268

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