Zusammenfassung
Das Preismanagement steht in Zeiten hoher Wettbewerbsintensität vor der Herausforderung, möglichst viele Konsumenten mit preislich attraktiven Angeboten anzusprechen, ohne Konsumenten mit stark wechselnden Preisen zu verunsichern. Die Konsequenzen einer als unfair wahrgenommenen Preisgestaltung sind nicht zu unterschätzen. Preislich verunsicherte Konsumenten kaufen weniger ein und wechseln langfristig zur Konkurrenz. Das Management von Preisreduktionen und somit das Erwecken fairer Preise hilft, Umsatz- und Ertragseinbrüche zu reduzieren. Die Sicherstellung der Preisfairness mit all ihren Facetten ist somit für den Handel von hoher Bedeutung.
Literatur
Cox, J. L. (2001): Can differential prices be fair?, in: Journal of Product & Brand Management, Vol. 10, No. 5, S. 264–275.
Diller, H. (1999): Entwicklungslinien in Preistheorie und -management, in: Marketing ZFP, 21. Jg., S. 39–60.
Diller, H. (2000): Preispolitik, Stuttgart.
Feinberg, F. M./ Krishna, A./ Zhang, Z. J. (2002): Do We Care What Others Get? A Behaviorist Approach to Targeted Promotions, in: Journal of Marketing Research, Vol. 39, No. 3, S. 277–291.
Herrmann, A./ Huber, F./ Sivakumar, K./ Wricke, M. (2004): An Empirical Analysis of the Determinants of Price Tolerance, in: Psychology & Marketing, Vol. 21, No. 7, S. 533–551.
Huppertz, J. W./ Arenson, S. J./ Evans, R. H. (1978): An Application of Equity Theory to Buyer-Seller Exchange Situations, in: Journal of Marketing Research, Vol. 15, No. 2, S. 250–260.
Kahneman, D./ Knetsch, J. L./ Thaler, R. H. (1986): Fairness as a constraint on profit seeking: Entitlements in the market, in: American Economic Review, Vol. 76, No. 4, S. 728–741.
Kalwani, M. U./ Yim, C. K. (1992): Consumer price and promotion expectations: An experimental Study, in: Journal of Marketing Research, Vol. 29, No. 1, S. 90–100.
Khan, R. J./ Jain, D. C. (2005): An Empirical Analysis of Price Discrimination Mechanisms and Retailer Profitability, in: Journal of Marketing Research, Vol. 42, No. 4, S. 516–524.
Kopalle, P. K./ Lindsey-Mullikin, J. (2003): The impact of external reference price on consumer price expectations, in: Journal of Retailing, Vol. 79, No. 4, S. 225–236.
Manning, K. C./ Sprott, D. E./ Miyazaki, A. D. (1998): Consumer response to quantity surcharges: Implications for retail price setters, in: Journal of Retailing, Vol. 74, No. 3, S. 373–399.
Maxwell, S./ Nye, P./ Maxwell, 6N. (1999): Less Pain, Same Gain: The Effects of Priming Fairness in Price Negotiations, in: Psychology & Marketing, Vol. 16, No. 7, S. 545–562.
Maxwell, S./ Nye, P./ Maxwell, N. (2003): The wrath of the fairness-primed negotiator when the reciprocity norm is violated, in: Journal of Business Research, Vol. 56, No. 5, S. 399–409.
Nasr Bechwati, N. I./ Morrin, M. (2003): Outraged Consumers: Getting Even at the Expense of Getting a Good Deal, in: Journal of Consumer Psychology, Vol. 13, No. 4, S. 440–453.
Oliver, R. L./ Swan, J. E. (1989a): Consumer Perceptions of Interpersonal Equity and Satisfaction in Transactions: A Field Survey Approach, in: Journal of Marketing, Vol. 53, No. 2, S. 21–35.
Oliver, R. L./ Swan, J. E. (1989b): Equity and Disconfirmation Perceptions as Influences on Merchant and Product Satisfaction, in: Journal of Consumer Research, Vol. 16, No. 3, S. 372–383.
Puntoni, S. (2002): Towards A Framework for understanding consumer response to pricing strategies in an online shopping environment, in: Finanza, Marketing e Produzione, Vol. 20, No. 2, S. 94–110.
Rudolph, T. (2006): Der Schweizer Handel — Konsumententrends 2006, St. Gallen.
Rudolph, T./ Meise, J. N./ Emrich, O. (2007): Der Schweizer Online-Handel — Internetnutzung Schweiz 2007, St. Gallen.
Sen, S./ Gürrhan-Canli, Z./ Morwitz, V. (2001): Withholding Consumption: A Social Dilemma Perspective on Consumer Boycotts, in: Journal of Consumer Research, Vol. 28, No. 3, S. 399–417.
Suter, T. A./ Hardesty, D. M. (2005): Maximizing earnings and price fairness perceptions in online consumer-to-consumer auctions, in: Journal of Retailing, Vol. 81, No. 4, S. 307–317.
Trommsdorff, V. (2002): Konsumentenverhalten, Stuttgart.
Xia, L./ Monroe, K.B./ Cox, J. L. (2004): The Price Is Unfair! A Conceptual Framework of Price Fairness Perceptions, in: Journal of Marketing, Vol. 68, No. 4, S. 1–15.
Zwick, R./ Chen, X.-P. (1999): What Price Fairness? A Bargaining Study, in: Management Science, Vol. 45, No. 6, S. 804–823.
Author information
Authors and Affiliations
Rights and permissions
About this article
Cite this article
Rudolph, T., Kleinschrodt, A. Preisfairness im handel: Ein konzeptioneller überblick. Mark Rev St. Gallen 24, 40–44 (2007). https://doi.org/10.1007/BF03249176
Published:
Issue Date:
DOI: https://doi.org/10.1007/BF03249176