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Der IntMan — Call Center-Manager auf Zeit

Interim Management

  • CallCenter
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Call Center Profi

Zusammenfassung

Der Hauptabteilungsleiter eines Inhouse-Service Centers als Interim Manager? Das geht so nicht? Und ob! Hanspeter Reiter gibt einen Einblick in sein Wirken als Krisen-Manager auf Zeit.

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Authors
  1. Hanspeter Reiter
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Reiter, H. Der IntMan — Call Center-Manager auf Zeit. Call Cent Prof 6, 28–29 (2003). https://doi.org/10.1007/BF03244179

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  • DOI: https://doi.org/10.1007/BF03244179

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