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Historic evolution of cause-related marketing programmes. Does a “perfect” CRM programme exist?

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Abstract

Although there is a number of books and research papers on Cause Related Marketing (CRM) programmes and experiences, the real fact is that there are just a few in-depth analysis of the historic evolution of the CRM concept itself.

This paper analyzes some of most representative contributions to the research field of Cause Related Marketing made by recognized authors at Spanish and international level, in order to highlight the concept of CRM or clarify what CRM means.

Additionally, examples of different types and formats of successful CRM programmes and campaigns are shown, aiming to find out the determining factors under a “perfect” or “ideal” CRM programme.

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Sorribas, C. Historic evolution of cause-related marketing programmes. Does a “perfect” CRM programme exist?. Int Rev on Public Marketing 4, 149–158 (2007). https://doi.org/10.1007/BF03180762

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