Summary
The staff interview and the above admonishments to be observant do not of course provide an exhaustive evaluation of an agency, they are though important elements too often overlooked. The inclusion of staff input and observational data have proven themselves experientially to be valuable in organizational evaluation and the planning process.
Additional information
Mills, Micheal M., ACSW—Has worked in a variety of Community and institutional mental health settings. He is currently an instructor of social work at Ohio University, Athens, Ohio.
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Mills, M.M. Administration/consultation: The staff interview. Journal of Mental Health Administration 11, 13–15 (1984). https://doi.org/10.1007/BF02829019
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DOI: https://doi.org/10.1007/BF02829019