Skip to main content
Log in

The impact of electronic technology upon the marketing channel

  • Published:
Journal of the Academy of Marketing Science Aims and scope Submit manuscript

Abstract

Teleshopping and other forms of electronic retailing promise to have tremendous impact upon the field of retailing. With respect to the impact of this emerging technology upon the channel structure it would seem that the channel members are “retreating” relative to the channel positions. That is, consumers have retreated to the retailer level where they have assumed many of the retailer functions; retailers have moved back to the wholesaler or supplier level; distributors have assumed some of the manufacturer initiative with respect to produc specification and design; and manufactures have retreated to the subcontractor or component supplier level.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Similar content being viewed by others

References

  • Alderson, Wroe 1950 “Marketing Efficiency and the Principle of Postponement,”Cost and Profit Outlook, Vol. 3 (September).

  • Alderson, Wroe 1954, “Factors Governing the Development of Marketing Channels,” inMarketing Channels for Manufactured Products, Richard Clewett (ed.), Homewood, Illinois, Richard D. Irwin.

    Google Scholar 

  • Alderson, Wroe 1957,Marketing Behavior and Executive Action, Homewood, Illinois, Richard D. Irwin.

    Google Scholar 

  • Alderson, Wroe, and Miles W. Martin 1965, “Toward a Formal Theory of Transactions and Transvections,”Journal of Marketing Research, (May), 117–127.

    Article  Google Scholar 

  • Berkowitz, Eric N., John R. Walton, and Orville C. Walker 1979, “In-Home Shoppers: The market for Innovative Distribution Systems,”Journal of Retailing, 55 (Summer), 15–33.

    Google Scholar 

  • Bucklin, Louis P. 1960. “The Economic Structure of Channels of Distribution,” inMarketing: A Maturing Discipline, Martin Bell (ed), Chicago, Illinois. American Marketing Association, 379–385.

    Google Scholar 

  • Bucklin, Louis P. 1965, “Postponement, Speculation and the Structure of Distribution Channels,”Journal of Marketing Research, Vol 2 (February), 26–31.

    Article  Google Scholar 

  • Bucklin, Louis P. 1972,Competition and Evolution in the Distributive Trades, Englewood Cliffs, N.J., Prentice-Hall.

    Google Scholar 

  • “CAB Seen Laying Groundwork for Rules on Computer Airline Reservation Systems,” 1983,The Wall Street Journal, (August 8), p. 2.

  • Carrington, Tim 1983, “Stock Trading by Computer Enters Homes,”The Wall Street Journal, (October 6), Section B, p 1.

  • “Charging Bias, Airlines Ask CAB to Change Reservation Systems at American, United,” 1984,The Wall Street Journal, (February 9), p. 27.

  • Cunningham, Isabella C., and William H. Cunningham 1973, “The Urban In-Home Shopper: Socioeconomic and Attitudinal Characteristics,”Journal of Retailing, 49 (Fall), 42–50.

    Google Scholar 

  • Dickinson, Roger A. 1974,Retail Management: A Channels Approach, Belmont, California, Wadsworth Publishing Company.

    Google Scholar 

  • Doody, Alton F. and William R. Davidson 1967, “Next Revolution in Retailing,”Harvard Business Review, 45 (May–June), 41.

    Google Scholar 

  • Drucker, Peter F. 1984, “Our Entrepreneurial Economy,”Harvard Business Review, 62 (January–February), 59–64.

    Google Scholar 

  • El-Ansary, Adel I. and Louis W. Stern 1972, “Power Measurements in the Distribution Channel,”Journal of Marketing Research, Vol 9, (February), 49–52.

    Google Scholar 

  • El-Ansary, Adel I. and Robert A Robicheaux 1974, “A Theory of Channel Control: Revisited,”Journal of Marketing, Vol. 38 (January), 4–7.

    Google Scholar 

  • English, Wilke D. 1981, “Future Developments in Interactive Cable Television? TV Evangelists May Point the Way,” presented to the Southern Marketing Association, Atlanta, (November 13).

  • English, Wilke D., M. Wayne DeLozier, and Dale M. Lewison 1982, “The Wholesaler-Like Institution: Its Threats to and Opportunities for Small Retailers,” inMarketing and Small Business Entrepreneurship, Gerald Hills, ed., (May) 42–50.

  • English, Wilke D. and Manab Thakur 1983, “Will Changing Technology Cause Reverse Economies of Scale?” inContemporary Issues and Technologies in Small Business, Robin Peterson, ed., (March) 85–88.

  • English, Wilke D. and J. Robert Foster, 1983, “Assessing the Impact of Electronic Retailing Upon Competition: A Buyer Perspective,” inMarketing: Theories and Concepts for an Era of Change, David Summey, ed., (November), 153–155.

  • “Faster Foods,” 1983Money (December) 26.

  • Gillett, Peter L. 1970, “A Profile of Urban In-Home Shoppers,”Journal of Marketing, 34 (July), 40–45.

    Article  Google Scholar 

  • Gillett, Peter L. 1976, “In-Home Shoppers: An Overview,”Journal of Marketing, 40 (October), 81–88.

    Article  Google Scholar 

  • Hunt, Shelby D. and John R. Nevin 1974, “Power in a Channel of Distribution: Sources and Consequences,”Journal of Marketing Research, Vol. 11, (May), 186–193.

    Article  Google Scholar 

  • Johnson, Robert 1983, “Rush to Cottage Computer Work Falters Despite Advent of Inexpensive Technology,”The Wall Street Journal, (July 29) Section B, p1.

  • Koten, John 1983, “Giving Buyers Wide Choices May Be Hurting Auto Makers,”The Wall Street Journal, (December 15), Section B, p1.

  • Landro, Laura 1982, “New York Firms Are Planning Telecommunications Facility,”The Wall Street Journal, (August 31), Section B, p1.

  • Lipman, Joanne (1984) “Home-Buying Process is Changing Rapidly Because of Technology”,The Wall Street Journal, (January 25), p1.

  • Mallen, Bruce E. 1967,The Marketing Channel: A Conceptual Viewpoint, New York, N.Y., John Wiley and Sons.

    Google Scholar 

  • McGarry, Edmund D. 1953, “The Contractual Function in Marketing”,Journal of Business, (April), 96–113.

    Google Scholar 

  • McNair, Malcolm P. and Eleanor G. May 1978, “The Next Revolution of the Retailing Wheel,”Harvard Business Review, 56 (September–October) 81–91.

    Google Scholar 

  • Mulligan, Gerry 1974, “Experts Predict Exciting Future,”The National Enquirer, (February 7), 21.

  • Naisbitt, John 1982,Megatrends, New York, Warner Books.

    Google Scholar 

  • Nicosia, F. M. 1962, “Marketing and Alderson's Functionalism”,Journal of Business, Vol. 35 (October), 403–413.

    Google Scholar 

  • “One-Stop Shopping Center in Your Home,” 1983,U.S. News and World Report, (May 9), p27.

  • Quelch, John A. and Hirotaka Takeuchi 1981, “Nonstore Marketing: Fast Track or Slow?,”Harvard Business Review, 59, (July–August) 75–84.

    Google Scholar 

  • Roberts, Johnnie L., 1983, “As Information Swells, Firms Open Libraries,”The Wall Street Journal, (September 26) Section B, p1.

  • Rosenberg, Larry J., and Elizabeth C. Hirschman 1980, “Retailing Without Stores,”Harvard Business Review, 58, (July–August) 103–112.

    Google Scholar 

  • Sebastian, Pamela 1984, “New Services are Providing Stock Quotes”,The Wall Street Journal, (January 26), Section B, p1.

  • Shapiro, Benson P. and John Wyman 1981, “New Ways to Reach Your Customers,”Harvard Business Review, 59, (July–August) 103–110.

    Google Scholar 

  • Sheth, Jagdish N., 1983, “Emerging Trends for the Retailing Industry”,Journal of Retailing, 59, (Fall) 6–18.

    Google Scholar 

  • “Small Airlines, in Competitive Squeeze, Are Linking with Big Carriers' Routes,” 1984,The Wall Street Journal, (July 31) p12.

  • Stern, Louis W. and Adel I. El-Ansary 1982,Marketing Channels, Englewood Cliffs, N.J., Prentice-Hall, p10.

    Google Scholar 

  • Stern, Louis W. and C. Samuel Craig, 1971, “Interorganizational Data Systems: The Computer and Distribution,”Journal of Retailing, Vol. 47 (Summer), 83–85.

    Google Scholar 

  • Sundel, Harvey H., Randall C. Nevils, and Herbert L. Alston 1983, “A Profile of the Potential Teleshopper Customer and Products Most Likely Purchased Through a Teleshopper,”Proceedings of the South-Western Marketing Association, John Crawford and James Lumpkin, editors, (March) 167–170.

  • Toffler, Alvin 1980,the Third Wave, New York, N.Y., William Morrow and Co.

    Google Scholar 

  • Urbany, Joel E., and W. Wayne Talarzyk 1983, “Videotex: Implications for Retailing,”Journal of Retailing, 59 (Fall) 76–92.

    Google Scholar 

  • Weiss, E. G. 1968, “The Retail Store Won't Last Forever,”Marketing Insights, (November), 12–13.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Rights and permissions

Reprints and permissions

About this article

Cite this article

English, W.D. The impact of electronic technology upon the marketing channel. JAMS 13, 57–71 (1985). https://doi.org/10.1007/BF02729936

Download citation

  • Issue Date:

  • DOI: https://doi.org/10.1007/BF02729936

Keywords

Navigation