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The purchasing agent: Friend or foe to the salesperson?

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Abstract

This research investigates the links between the negotiation performance, personal characteristics, and aptitudes, for a sample of 460 purchasing agents. Negotiation performance, in the adversarial sense, and buyer empathy were not found to be important. Buyers who were motivated, satisfied and certain of management expectations performed best. These findings confirm earlier results by the same researchers.

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Authors and Affiliations

  1. McMaster University, Hamilton, Ontario, Canada

    Peter M. Banting

  2. University of Minnesota at Duluth, Duluth, USA

    Paul A. Dion

Authors
  1. Peter M. Banting
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  2. Paul A. Dion
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Banting, P.M., Dion, P.A. The purchasing agent: Friend or foe to the salesperson?. JAMS 16, 16–22 (1988). https://doi.org/10.1007/BF02723354

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  • DOI: https://doi.org/10.1007/BF02723354

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