Skip to main content
Log in

Urgency in seeking medical care for specific symptoms

Perceptions of physicians and patients

  • Original Articles
  • Published:
Journal of General Internal Medicine Aims and scope Submit manuscript

Abstract

A patient’s appraisal of symptom significance is important to the timeliness with which care is sought. Little is known, however, about the variations in patients’ responses to symptoms and the factors determining variations. To assess lay individuals’ perception of the importance of symptoms, 75 private and 75 clinic outpatients and 73 inpatients were surveyed on 13 sets of hypothetical symptoms to determine whether they would seek care immediately, call for an appointment, or wait and see. All sets of symptoms were adjudged to be clinically significant by a panel of three physicians. Twenty-one other physicians were surveyed using the same questionnaire. Weighted mean responses of patients and physicians differed on seven symptoms. Physicians recommended more immediate care for symptoms suggestive of impending heart attack and stroke than did patients, and patients indicated that they would seek care earlier than physicians for less serious symptoms. Clinic patients would seek immediate care for symptoms more often than other patient groups. Nonwhites and those with less formal education reported greater urgency in seeking care for six symptoms. The results indicate that patients may not agree with physicians in the way they interpret symptoms of disease and that symptom appraisal may differ depending on patients’ sociodemographic characteristics.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Similar content being viewed by others

References

  1. McKinlay JB. Some approaches and problems in the study of the use of services. J Health Soc Behav 1972;13:115–52

    Article  PubMed  CAS  Google Scholar 

  2. Mechanic D. Medical sociology. 2nd ed. New York: Free Press. 1978

    Google Scholar 

  3. Hulka BS, Kupper LL, Cassel JC. Determinants of physician utilization: approach to a services oriented classification of symptoms. Med Care 1972;10:300–9

    Article  PubMed  CAS  Google Scholar 

  4. Kirscht JP, Becker MH, Eveland JF. Psychological and social factors as predictors of medical behavior. Med Care 1976;14:422–31

    Article  PubMed  CAS  Google Scholar 

  5. Berkanovic E, Telesky C, Reeder S. Structural and social psychological factors in the decision to seek medical care for symptoms. Med Care 1981;19:693–709

    Article  PubMed  CAS  Google Scholar 

  6. Good BJ, Good MD. The meaning of symptoms: a cultural hermeneutic model for clinical practice. In: Eisenberg L, Kleinmann A (eds). The relevance of social science for medicine. Boston, D. Reidel, 1981

    Google Scholar 

  7. Mechanic D. The epidemiology of illness behavior and its relation to physical and psychological distress. In: Mechanic D (ed). Symptoms, illness behavior, and help-seeking. New York, Prodist, 1982

    Google Scholar 

  8. Taylor DG, Aday LA, Andersen R. A social indicator of access to medical care. J Health Soc Behav 1975;16:39–49

    Article  PubMed  CAS  Google Scholar 

  9. Haug MR, Lavin B. Public challenge of physician authority. Med Care 1979;17:844–56

    Article  PubMed  CAS  Google Scholar 

  10. Haug MR. Age and medical care utilization patterns. J Gerontol 1981;36:103–11

    PubMed  CAS  Google Scholar 

  11. Hibbard JH, Pope CR. Age differences in the use of medical care in an HMO. Med Care 1986;24:52–66

    Article  PubMed  CAS  Google Scholar 

  12. Safer MA, Tharps QJ, Jackson TC, Leventhal H. Determinants of three stages of delay in seeking care at a medical clinic. Med Care 1979;17:11–29

    Article  PubMed  CAS  Google Scholar 

  13. Banks FR, Keller MD. Symptom experience and health action. Med Care 1971;9:498–502

    Article  PubMed  CAS  Google Scholar 

  14. Gonnella JS, Hornbrook MC, Louis DZ. Staging of disease: a case-mix measurement. JAMA 1984;251:637–44

    Article  PubMed  CAS  Google Scholar 

  15. Carrol JB. The nature of data, or how to choose a correlation coefficient. Psychometrika 1961;26:347–72

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Additional information

Received from the Center for Research in Medical Education and Health Care, Jefferson Medical College of Thomas Jefferson University, Philadelphia, Pennsylvania.

Supported by a grant from the W. K. Kellogg Foundation.

Rights and permissions

Reprints and permissions

About this article

Cite this article

Turner, B.J., Nido, R.M. Urgency in seeking medical care for specific symptoms. J Gen Intern Med 3, 245–249 (1988). https://doi.org/10.1007/BF02596339

Download citation

  • Issue Date:

  • DOI: https://doi.org/10.1007/BF02596339

Key words

Navigation