Consumer-operated drop-in centers: Evaluation of operations and impact
- 94 Downloads
Research on self-help for consumers of psychiatric services has focused on the operation of voluntary groups and largely ignored service programs operated by consumers. This evaluation study focused on six consumer-operated drop-in centers, each established for at least two years. These centers served a combined total of 1,445 consumers and were funded as demonstration projects by the Michigan Department of Mental Health. Structured interviews of consumer-users of these centers indicated that the program was meeting its funding intents of serving people with serious mental illness and of creating an environment promoting social support and shared problem solving. Levels of satisfaction were uniformly high; there were few differences across centers. Issues that emerged for future policy and research considerations included funding constraints, enhancing accessibility (particularly for women and people needing frequent hospitalization), variable levels of support from catchment area community mental health agencies, and determining the long-term benefits of drop-in center participation.
KeywordsMental Health Mental Health Service Community Mental Health Personal Freedom Mental Health Service Utilization
Unable to display preview. Download preview PDF.
- 1.Gartner A, Riessman F:The Self-Help Revolution. New York: Human Sciences Press, 1984.Google Scholar
- 2.Kurtz LF, Chambon A: Comparison of self-help groups for mental health.Health and Social Work 1987; 275–283.Google Scholar
- 3.Chamberlin J:On Our Own: Patient-Controlled Alternatives to the Mental Health System. New York: McGraw-Hill, 1978.Google Scholar
- 4.Mental Health Policy Resource Center: The growing mental health self-help movement.Policy in Perspective 1991; May:1–3.Google Scholar
- 13.Church K: User involvement in the mental health field in Canada.Canada's Mental Health 1989; June:22–25.Google Scholar
- 15.Mowbray CT, Wellwood R, Chamberlain PJ: Project Stay: a consumer-run support service.Psychosocial Rehabilitation Journal 1988; XII:33–42.Google Scholar
- 16.Lieberman AA, Gowdy EA, Knutson LC: The Mental Health Outreach Project: a case study in self-help.Psychosocial Rehabilitation Journal 1991; 14:100–104.Google Scholar
- 17.Moos RH, Humphrey B:Group Environment Scale Form. Palo Alto, Calif.: Consulting Psychologists Press, 1974.Google Scholar
- 18.Moos RH:Evaluating Treatment Environments: A Social Ecological Approach. New York: John Wiley, 1974.Google Scholar
- 20.Chen H:Theory-driven Evaluations. Newbury Park, Calif.: Sage, 1990.Google Scholar