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Evaluation of information technology in educational management for proactive development

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Abstract

Evaluation will be the key to effective and efficient implementation and use of information technology in education management. As hardware, software and the needs of users develop and change, such evaluation will need to be both proactive and dynamic in that it must continually provide information concerning how the systems need to be modified to allow the potential to be realized fully. Dynamic evaluation can then be used to inform the system design, training, support and documentation to ensure end-user acceptance of the systems and provide administration support and information relevant to enhanced decision-making processes. Findings from a preliminary study of the Hong Kong school administration and management system (SAMS) will be used to illustrate the problems that can occur without carefully planned and contextualized evaluation.

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Wild, P., Fung, A. Evaluation of information technology in educational management for proactive development. Educ Inf Technol 1, 239–249 (1996). https://doi.org/10.1007/BF02350661

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