Skip to main content

Assessing the influence of a no-show fee on patient compliance at a CMHC

This is a preview of subscription content, access via your institution.


  1. Allan, A. (1988). No-shows at a community mental health clinic: A pilot study.The International Journal of Social Psychiatry, 34, 40–46.

    PubMed  Google Scholar 

  2. Bean, A.G., & Talega, J. (1992). Appointment breaking: Causes and solutions.Journal of Health Care Marketing, December, 14–25.

  3. Boswell, P.C., Brauzer, B., Postlethwaite, N., & La Ruffa, A. (1983). Improving aftercare patients' compliance with appointments through phone calls and letters.Hospital & Community Psychiatry, 34, 358–359.

    Google Scholar 

  4. Carr, V.C. (1985). Telephone prompting to reduce missed CMHC appointments.Hospital & Community Psychiatry, 36, 1217–1218.

    Google Scholar 

  5. Dubinsky, M. (1986). Predictors of appointment non-compliance in community mental health patients.Community Mental Health Journal, 22, 142–146.

    Article  PubMed  Google Scholar 

  6. Hochstadt, N.J., & Trybula, J. (1980). Reducing missed initial appointments in a community mental health center.Journal of Community Psychology, 8, 261–265.

    PubMed  Google Scholar 

  7. Palmer, D., & Hampton, P.T. (1987). Reducing broken appointments at intake in a community mental health center.Community Mental Health Journal, 23, 76–78.

    Article  PubMed  Google Scholar 

  8. Paolillo, J.G.P., & Moore, T.W. (1984). Appointment compliance behavior of community mental health patients: A discriminant analysis.Community Mental Health Journal, 20, 103–108.

    PubMed  Google Scholar 

  9. Weighill, V.E., Hodge, J. & Peck, D.F. (1983). Keeping appointments with clinical psychologists.British Journal of Clinical Psychology, 22, 143–144.

    PubMed  Google Scholar 

  10. Wesch, D., Lutzker, J.R., Frisch, L., & Dillon, M.M. (1987). Evaluating the impact of a service fee on patient compliance.Journal of Behavioral Medicine, 10, 91–100.

    Article  PubMed  Google Scholar 

Download references

Author information



Corresponding author

Correspondence to Timothy Lesaca M.D..

Rights and permissions

Reprints and Permissions

About this article

Cite this article

Lesaca, T. Assessing the influence of a no-show fee on patient compliance at a CMHC. Adm Policy Ment Health 22, 629–631 (1995).

Download citation


  • Public Health
  • Patient Compliance