Journal of Business and Psychology

, Volume 11, Issue 4, pp 447–462 | Cite as

Leadership styles and Deming's behavior factors

  • John J. Sosik
  • Shelley D. Dionne
Full Articles


Although total quality management scholars, including W. Edwards Deming, consider leadership to be important, there has been little work which considers linkages between specific leadership styles and TQM behaviors/policies. This paper examines the relationship between a full range of leadership styles (Bass & Avolio, 1994) including laissez-faire, management-by-exceptionpassive, management-by-exception-active, transactional and transformational leadership, and five specific TQM behavior factors derived from Deming's (1986) Fourteen Points, i.e., change agency, teamwork, trust-building, short-term goal eradication and continuous improvement.


Social Psychology Full Range Social Issue Quality Management Continuous Improvement 
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Copyright information

© Human Sciences Press, Inc. 1997

Authors and Affiliations

  • John J. Sosik
    • 1
  • Shelley D. Dionne
    • 2
  1. 1.Penn State University at Great ValleyMalvern
  2. 2.State University of New York at BinghamtonUSA

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