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Computer-based training versus traditional lecture: Effect on learning and retention

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Abstract

This study investigated the effectiveness of computer-based training (CBT) versus the standard or traditional lecture method. The study was conducted at a large pharmaceutical manufacturing site located in Eastern North Carolina. Subjects were chemical processors in the bulk chemical production division (N=54). All subjects completed a comprehensive hazardous chemicals safety training program, with one treatment group completing the course via a self-directed computer program (n=27) and one completing the course via traditional instructor-led sessions (n=27). Both delivery formats were identical relative to learning objectives and content. Level of learning was assessed via a 33-item pretest and posttest. Subjects were also administered a 33-item retention test one month following completion of the program. Subject biographical data, including educational level, were collected by questionnaire and the Computer Anxiety Index (CAIN) was administered to assess subjects' level of computer anxiety within the CBT group. Satisfaction with training was assessed in both treatment groups. Results indicated 1) both groups demonstrated significant learning following training, 2) there was no significant difference in level of learning between the two groups, 3) retention after one month was significantly higher in the CBT groups, 4) there was no correlation between educational level or computer anxiety and learning, and 5) there was no significant difference between the two groups on satisfaction with the training experience.

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Authors and Affiliations

  1. Burroughs Wellcome Company, Corner of US 13/NC 11 and Highway US264, 27835, Greenville, NC

    T. Craig Williams Ph.D. & Hyder Zahed

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  1. T. Craig Williams Ph.D.
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  2. Hyder Zahed
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Williams, T.C., Zahed, H. Computer-based training versus traditional lecture: Effect on learning and retention. J Bus Psychol 11, 297–310 (1996). https://doi.org/10.1007/BF02193865

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