Abstract
Family members of clients participating in a randomized trial of consumer delivered case management services were found to be satisfied with the service, without regard to whether or not their ill relative was served by a consumer case management team. While family members did not necessarily know that their ill relative's case manager was a consumer, the attitude toward the capabilities of consumers serving as case managers was positive.
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This study was funded by NIMH/CSP grant R18MH46082. The authors acknowledge the work of Vance Thompson in data collection.
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Solomon, P., Draine, J. Family perceptions of consumers as case managers. Community Ment Health J 30, 165–176 (1994). https://doi.org/10.1007/BF02188627
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DOI: https://doi.org/10.1007/BF02188627