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Use of discrete transforms for the study of aGI/M/S queue with impatient customer phenomena

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Abstract

The problem is to determine an explicit form for the stationary distribution of an imbedded Markov Chain in aGI/M/S queue with balking and reneging.

We first construct the discrete transforms — introduced bySubba Rao/Jaiswal [1969] — for this queueing system. Then, using this concept, we resolve the problem, obtaining a new way for determining the transition probabilities of the imbedded Markov chain.

Zusammenfassung

Thema dieses Aufsatzes ist die Bestimmung der stationären Verteilung einer eingebetteten Markov-Kette in einemGI/M/S Wartesystem mit ungeduldigen Kunden. Anhand der vonSubba Rao/Jaiswal [1969] eingeführten diskreten Transformation gelingt es, die Übergangswahrscheinlichkeiten der eingebetteten Markov-Kette explizit zu bestimmen.

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References

  • Finch, P.D.: Balking in the queuing systemGI/M/1. Acta Math. Acad. Sci. Hungr.10, 1959, 240–247.

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Teghem, J. Use of discrete transforms for the study of aGI/M/S queue with impatient customer phenomena. Zeitschrift für Operations Research 23, 95–106 (1979). https://doi.org/10.1007/BF01951544

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  • DOI: https://doi.org/10.1007/BF01951544

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