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Evaluation of a mental health information and referral service

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Abstract

This paper reports on the application of a method for evaluating public health programs to a mental health intake and referral service of a suburban county of a midwestern state. The method involves measurement of program objectives and subobjectives in order to ascertain program effectiveness. Evaluation provided useful information with regard to the agencies using the service, the flow of patients through the program, and the subsequent flow, through a hospital outpatient clinic, of a majority of patients referred for diagnosis or treatment. The effect of treatment was not included in the evaluation.

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Reference

  • Deniston, O. L., Rosenstock, I. M., & Getting, V. A. Evaluation of program effectiveness.Public Health Reports, April 1968,83, 323.

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This investigation was supported by the Public Health Service Reserach Grant No. CH 00044 from the Division of Community Health Services.

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Berlin, D.A. Evaluation of a mental health information and referral service. Community Ment Health J 6, 144–154 (1970). https://doi.org/10.1007/BF01434660

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